AskGamblers schneller Überblick
Ansicht der Redakteurs
Auf den ersten Klick wirkt die Website eher old school als modern. Das Layout braucht einen Moment Eingewöhnung, da nicht alle Bereiche sofort ins Auge springen. Sobald Sie sich orientiert haben, finden Sie jedoch alle wichtigen Funktionen. Support und Spracheinstellungen sind etwas versteckt und befinden sich im Menü Mehr oben rechts. Der Live Chat ist dort rund um die Uhr erreichbar.
- Ausgeprägtes Engagement für verantwortungsbewusstes Spielen
- Hohes Auszahlungslimit
- In vielen Ländern und Regionen nicht verfügbar
- Begrenzte Anzahl an Sprachen auf der Website
- Der Live Chat ist nur auf Englisch verfügbar
Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.
Casumo Casino Details
Hier finden Sie alle Details zu diesem Casino.
- Allgemein
- Zahlungen
- Spiele
- Verantwortungsvolles Spielen
- Kundensupport
Allgemeine Informationen über Casumo Casino
Seit 2012 ist Casumo Casino fester Bestandteil der Online Casino Szene. Hinter dem Anbieter steht Keep Limited, ein erfahrener Betreiber im iGaming Umfeld.
Reguliert wird das Casino von mehreren angesehenen Glücksspielbehörden, darunter die Malta Gaming Authority und die UK Gambling Commission. Ergänzt wird dies durch weitere internationale Aufsichtsstellen, was für einen klar strukturierten und kontrollierten Betrieb spricht.
Die Plattform ist in drei Sprachen verfügbar und auf internationale Spieler ausgerichtet. Die Kontoeröffnung erfolgt in vier klaren Schritten und lässt sich ohne besondere Vorkenntnisse abschließen.
Für einen detaillierten Eindruck empfehlen wir unseren ausführlichen Casino Testbericht, in dem Spielangebot, Bonusstruktur und Nutzererlebnis umfassend beleuchtet werden.
- E-Wallets 0-1 Stunde
- Banküberweisungen 1-7 Tage
- Kartenzahlungen 1-7 Tage
- Auszahlungen am Wochenende Ja
- Progressive Jackpot Gewinne Paid In Lump Sum
Zahlungsinformationen und Optionen bei Casumo Casino
Da Casumo Casino auf regulierten Märkten operiert, unterscheiden sich die verfügbaren Zahlungsmethoden je nach Standort. Alle Optionen sind übersichtlich im Zahlungsbereich dargestellt. Ein- und Auszahlungen werden ausschließlich in Fiat Währungen abgewickelt.
Einzahlungen sind per Kredit oder Debitkarte sowie über verschiedene E-Wallets möglich. Der Einstieg beginnt bei 5 € für Karten und 10 € für alternative Zahlungsarten. Mögliche Gebühren werden vorab transparent angezeigt.
Für schnelle Auszahlungen empfehlen wir E-Wallets, die häufig innerhalb einer Stunde bearbeitet werden. Banküberweisungen benötigen hingegen mehrere Tage. Eine kleine Gebühr von 3 € fällt nur bei sehr niedrigen Auszahlungen an.
Ab einem Auszahlungsbetrag von 1.000 € ist eine Verifizierung erforderlich. Monatlich können bis zu 50.000 € ausgezahlt werden. Das tägliche Gewinnlimit liegt bei 200.000 €, unabhängig vom Spiel oder Einsatz.
Die Bearbeitung von Auszahlungen erfolgt innerhalb von maximal 3 Tagen. Abgelehnte oder stornierte Anträge führen dazu, dass das Guthaben sofort wieder spielbereit ist.
Spiele bei Casumo Casino
Im Casumo Casino dreht sich vieles um Slots. Über 2.000 Titel stehen zur Auswahl und das Angebot wächst regelmäßig durch neue Releases von über 110 etablierten Spieleentwicklern.
Die Online Spielautomaten sind übersichtlich nach Themen und Funktionen sortiert, sodass Sie schnell neue Highlights oder bekannte Favoriten entdecken. Sämtliche Spiele lassen sich im Demo Modus testen, auch vor der Registrierung, damit Sie sich vor dem Spielen um echtes Geld mit Mechaniken und Funktionen vertraut machen können.
Ergänzt wird das Angebot durch ein Live Casino mit echten Dealern sowie eine breite Auswahl klassischer Tischspiele wie Blackjack und Roulette. Poker, Baccarat und verschiedene Game Shows sorgen zusätzlich für Abwechslung.
Dank vollständiger Smartphone-Optimierung spielen Sie das mobile Casino direkt im Browser auf Smartphone oder Tablet, ganz ohne App Download.
Verantwortungsbewusstes Spielen bei Casumo Casino
Casumo Casino räumt verantwortungsbewusstem Spielen einen festen Platz ein und hebt diesen Bereich bewusst hervor. Alle Werkzeuge zur Spielkontrolle sind klar strukturiert und ohne Umwege erreichbar.
In Ihrem Konto legen Sie individuelle Limits für Einzahlungen, Einsätze und Verluste fest und behalten so jederzeit den Überblick über Ihr Budget. Ergänzend stehen Zeitfunktionen zur Verfügung, die Ihre Login Dauer erfassen oder den Zugang zu bestimmten Uhrzeiten einschränken.
Reality Check Hinweise erinnern Sie regelmäßig an Ihre Spielzeit. Wenn Sie unsicher werden, unterstützt ein Selbsttest bei der Einschätzung des eigenen Spielverhaltens, bevor Sie eine Pause oder einen Selbstausschluss aktivieren.
Besonders praktisch ist die Auszahlungssperre, mit der ausgezahlte Gewinne vor erneutem Einsatz geschützt werden. Zusätzlich steht Ihnen ein geschultes Support Team zur Verfügung, das frühe Anzeichen problematischen Spielverhaltens erkennen kann. Der Support ist rund um die Uhr erreichbar und unterstützt Sie mit Informationen, Ratschlägen und Hilfe, wenn Sie diese benötigen.
Kundensupport bei Casumo Casino
Der Supportbereich von Casumo Casino ist übersichtlich im oberen rechten Seitenbereich platziert. Dort gelangen Sie zunächst zur FAQ Sektion, die viele Standardfragen direkt abdeckt.
Für den direkten Austausch und persönliche Hilfe steht ein Live Chat zur Verfügung, der rund um die Uhr erreichbar ist. Der Chat ist registrierten Spielern vorbehalten und aktuell auf Englisch verfügbar. Im Test zeigte sich der Support reaktionsschnell und lösungsorientiert.
Bei umfangreicheren Anliegen können Sie alternativ den Kontakt per E-Mail wählen und eine detaillierte Rückmeldung abwarten.
Beschwerden
Lesen Sie die Beschwerden, die andere Spieler für Casumo Casino hinterlassen haben.
Beschwerde-Statistik
Teilen Sie Ihre Erfahrung mit diesem Casino
Teilen Sie Ihre Meinung mit anderen Spielern. Seien Sie der Erste, der diesen Bonus bewertet!Top-Bewertungen unserer Spieler
Aloha GIRLYTIGER63! We love you too! <3 We couldn't be more excited to see you have enjoyed Casumo through and through. We wander through the universes and dimensions to find new and exciting ways to entertain our players and we're really happy to see you have enjoyed the features we offer on our site. We'll keep on adding new and exciting features for you guys and gals to enjoy, so we hope your adventure shall be equally thrilling in the future as well. :) We'd like to thank you for complimenting our customer support and payments team. We work side by side to provide quick, quirky and qualified service to all our players so it's fantastic to see our hard work is paying off. Your thoroughly positive feedback melted all our hearts and we all wish you very much luck on your quest to become a master of the Casumoverse! :) All the best from the Casumo-castle.
I joined casumo maybe 2-3 years ago and I can honestly say that this casino, without a doubt has best customer service ever! Everything is solved there quickly! Want faster withdrawal? DONE! Need some help with games? DONE! Just want to joke around? DONE! I have never had problem that they could not solve quickly!
Casumo has very good selection of games, specially novomatic games which are more rare!
Many bonuses but usually just x1,5-x2 deposit bonuses. They gave more free spins in past but not now anymore.
I would like to see more exclusive tables in livecasino.
Only thing that keeps me playing big in other casinos is that casumo only offers bonus money bonuses and I don't really like them. I usually like "deposit 400euros get 140 free spins". Thats why i only deposit 50-100 euros to casumo at a time. I would like to see those happen also. (Winks an eye). Also some VIP club could be nice but not necessary.
I count these as improvement ideas and not really are negative feedback. Still giving 10/10 because of customer service.
Goodest morning WMSWILLIAM We're absolutely thrilled to see you have enjoyed your Casumo journey so much! :) Our support is our crown jewel and I'd like to say big thanksies on behalf of all our ambassadors. It's great to see we have provided exactly the kind of customer service experience we always aim for. Thank you very much for complimenting our game selection as well. It's already quite vast but rest assured we will never rest when it comes to expanding it even more and we hope we can fulfill your wishes in the future. We appreciate all kinds of feedback so we appreciate your ideas a lot. We gather all feedback and take them into consideration when we storm our brains to make Casumo an even more fun place to play in. All the best from the land of unicorns and lucky leprechauns!
One of the best online casinos I played, and believe me, iIplayed lots of :-)
Extremely fast cashouts and I think this is the most important thing for a player.
Very nice and superfast support (also with a great online chat).
Brutal server performance, no freezers, no stuttering, no unexpected disconnects.
Large game selection.
Totally uncomplicated.
I had some nice winnings in the past and i enjoyed the time at Casumo. What I would like to say first is that I had some bad experiences in other online casinos with big winnings. I understand, that they have to stick to the rules and check the needed documents. What drives me really nuts is the point, that I always proof my identity first, so I can make withdrawals as fast as possible. I hate it when I'm verified and than I need to send again my documents, and again, and again and again. For me this is only to delay the payment in the hope you will cancel it.
At Casumo I made 3-4 cashouts and after around 5-6 hours I got mail with "Your money is on the way". This is absolutely exemplary!
What makes the difference to other online casinos? I can't explain why, but iIlove the childish layout and also my achivements. Very good casino!
The only thing i would love to see changed in the future is the website navigation.
Howdy-doodely-doo LOMAXXX, We're super-duper-mega thrilled you enjoyed your time with our casino! First off we'd like to say sorry for getting a bad experience in the casino world before reaching us, and we're really happy to be the ones who turned that casino experience around for the good :) Usually we can help out our players with faster (almost instant) withdraws if it's asked for in the chat, depending on how much the payment gurus have to do at that moment of course. We are also totally thrilled of the positive feedback on our amazingly talented Ambassadors who thrive in helping our players. Both fast and also with a little bit extra, just to give you that casumo feeling. Games are rolling in on a steady phase and that is something we tend to keep up, we love getting new games, new adventures for our players to help extinguish boredom. If you get too many mails with the withdrawal notification, as we know you winners get ;) You can also turn it off in your Details and settings. We would love to hear more about your feedback regarding the website navigation. Therefore we just want to extend you a heartily invitation to send some more information in what kind of change you would like to see in the website navigation. You can reach us on [email protected] or on our awesumo live chat :) Catch you on the spin side,
I have played on many casinos in my time and this the first ever review I have left. I just would like to say that I won £5000 at casumo the other day and I had only registered with them a week before. When I withdrew they asked for my ID, driving licence, utility bill and picture of debit card. They verified my identification within a couple of hours and the pending £5000 was the quickest I've had. The money was literally in next day. My game is roulette and I won £25k last night with them and I'm hoping the same goes but I think it will because they seem like a top top site so far. Thanks Casumo!!
Hello there fellow traveler, Woho, mucho thanks for those kind words friend! We are more than glad to hear that you in your short while with us already have received some nice wins on Roulette. We do take great pride in our lightning fast payouts but we can't take all the credit for that one though as our unicorns are working full time with delivering goodie bags all over the parallel universe, credit where credit is due! Hoping that this is the first big win of many, and that the unicorns will forever be with you. All the best from everybody at the Casumo-castle <3
- Regular bonus offers
- Reel Races are fun
- Site runs very quick and smooth
After playing at Casumo for months and generally having a good time, one day out of the blue the administrators or whoever decided to bar me from any and all bonus offers. Upon being questioned about this they told me that I had abused their bonus offers in "a way that we don't like to see here". When I asked what exactly they meant by that, they simply repeated their statement and referred to their T&C section where it states that they can bar people from bonus offers at any time without having to give any reason for it. Seeing as they chose to do this instead of actually explaining what it was I had supposedly been doing wrong, I can't draw any other conclusion other than that they don't want a regular player to play in their casino anymore. If simply using the deposit bonuses and free spins you're given is considered abuse over here, I'd rather play elsewhere.
Hi Derphino, Glad to hear you liked how the site runs. Regarding your removal from bonus offers, yes indeed Casumo does have Terms and Conditions that penalize abusive patterns of gameplay. Whilst most of our players use our bonuses in good spirit in reward for their loyalty, unfortunately, there is a small minority that abuse the system in order to get an unfair advantage. This is why we have had to implement these rules. In our Terms and Conditions, which every player agrees to upon signing up, it states that 'Free bets, bonuses, and entry to promotions will be revoked, denied or withdrawn from players who abuse the spirit of our offers.' If we spot solid evidence of this, which would have to be robust to remove eligibility for bonuses, we are obliged to take action. Whether intentional or committed in genuine error, it is the responsibility of the player to read up on the rules of the site, which are clear about what constitutes as abuse. We, of course, do not penalize normal game play and continue to give bonuses to many happy players every day. I hope this clears things up. Have a wonderful evening
Good selection of games, decent interface and that's about it really.
Simply asked to remove on of my credit cards from the deposit methods and was told they could not do this, they had to keep information for 5 years. Ok keep the info, I just want it removing as a method to deposit from. Still wouldn't remove it. Rude and clueless customer service agents. Rubbish bonuses. Have now closed my account because a simple request could not be completed. I have been able to remove the card in question from every single other casino / bookmaker I have ever used.
Glad to hear that you liked our selection of games and the sites interface. We are always working on getting our players a unique and special casino experience when playing at casumo. But safe to say the other things you mentioned are not a part of what we want to bring to our players. Generally we allow players to delete payment methods if they haven't been used in a long time or if it has verified that the payment method belong to them. Sorry that our service and bonuses were not up to your standards. Hope you find that casino of your dreams somewhere!
I love this site, the layout is vibrant and welcoming and easy to work your way around and if you can't find something their lovely friendly staff are on hand to talk you through anything 24/7. As for the withdrawal process fast and efficient. You also have the option of emailing for questions or help regarding the site and the replies are quick and helpful, staff at Casino are friendly, polite and helpful. Great games and bonuses too 😊
Howdy-do Chipmunk, How sweet aren't you! This will put a smile on all of our Sumos faces :) We <3 you
Hi, for me the best online casino for slots. Very fast withdrawal, good support. Nice wins and a big selection of games. I'm very happy with this casino.
Aloha there amazing human being! And a woop-di-woop for your feedback.This is very mucho appreciated my friend <3
Good slots, Novomatic :) Players can use VPN. Support work quickly
They didn't verify account without international documents for Russian players. I send photo of Russian passport, bank document with my address and photo of my bank card, but they need only international passport or driver ID.
This casino has a soul. Can`t even imagine how many acid was consumed in order to give birth to the concept of the website but it worked. Nice selection of games and good customer support. I like it very much.
Well howdy-do-de-li-do to you Debbiedoo! You're really making our little sumos blush with your precious words. I'm happy to hear that you're as in love with our site as we are! And also giving our fellow ambassadors some credit :) Mucho appriciated <3
Entdecken Sie unsere Casino Testberichte
Werfen Sie einen Blick auf unsere Auswahl der besten Online Casinos und erfahren Sie in den Testberichten mehr über die einzelnen Anbieter.
I love this Casino.Great selection of games and an equally good choice of gaming platforms.The site is very easyto navigate and there is a loyalty scheme that allows you to climb ranks and additionally varied bonuses.Reel races daily and special editions during weekends, etc. Customer service is fast, friendly and efficient. Also, withdrawal times are as quick as a flash, no hassle! Casumo is my go-to , preferred choice Casino.
What's not to like! My personal experience of Casumo has been very positive.