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Ansicht der Redakteurs
Auf den ersten Klick wirkt die Website eher old school als modern. Das Layout braucht einen Moment Eingewöhnung, da nicht alle Bereiche sofort ins Auge springen. Sobald Sie sich orientiert haben, finden Sie jedoch alle wichtigen Funktionen. Support und Spracheinstellungen sind etwas versteckt und befinden sich im Menü Mehr oben rechts. Der Live Chat ist dort rund um die Uhr erreichbar.
- Ausgeprägtes Engagement für verantwortungsbewusstes Spielen
- Hohes Auszahlungslimit
- In vielen Ländern und Regionen nicht verfügbar
- Begrenzte Anzahl an Sprachen auf der Website
- Der Live Chat ist nur auf Englisch verfügbar
Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.
Casumo Casino Details
Hier finden Sie alle Details zu diesem Casino.
- Allgemein
- Zahlungen
- Spiele
- Verantwortungsvolles Spielen
- Kundensupport
Allgemeine Informationen über Casumo Casino
Seit 2012 ist Casumo Casino fester Bestandteil der Online Casino Szene. Hinter dem Anbieter steht Keep Limited, ein erfahrener Betreiber im iGaming Umfeld.
Reguliert wird das Casino von mehreren angesehenen Glücksspielbehörden, darunter die Malta Gaming Authority und die UK Gambling Commission. Ergänzt wird dies durch weitere internationale Aufsichtsstellen, was für einen klar strukturierten und kontrollierten Betrieb spricht.
Die Plattform ist in drei Sprachen verfügbar und auf internationale Spieler ausgerichtet. Die Kontoeröffnung erfolgt in vier klaren Schritten und lässt sich ohne besondere Vorkenntnisse abschließen.
Für einen detaillierten Eindruck empfehlen wir unseren ausführlichen Casino Testbericht, in dem Spielangebot, Bonusstruktur und Nutzererlebnis umfassend beleuchtet werden.
- E-Wallets 0-1 Stunde
- Banküberweisungen 1-7 Tage
- Kartenzahlungen 1-7 Tage
- Auszahlungen am Wochenende Ja
- Progressive Jackpot Gewinne Paid In Lump Sum
Zahlungsinformationen und Optionen bei Casumo Casino
Da Casumo Casino auf regulierten Märkten operiert, unterscheiden sich die verfügbaren Zahlungsmethoden je nach Standort. Alle Optionen sind übersichtlich im Zahlungsbereich dargestellt. Ein- und Auszahlungen werden ausschließlich in Fiat Währungen abgewickelt.
Einzahlungen sind per Kredit oder Debitkarte sowie über verschiedene E-Wallets möglich. Der Einstieg beginnt bei 5 € für Karten und 10 € für alternative Zahlungsarten. Mögliche Gebühren werden vorab transparent angezeigt.
Für schnelle Auszahlungen empfehlen wir E-Wallets, die häufig innerhalb einer Stunde bearbeitet werden. Banküberweisungen benötigen hingegen mehrere Tage. Eine kleine Gebühr von 3 € fällt nur bei sehr niedrigen Auszahlungen an.
Ab einem Auszahlungsbetrag von 1.000 € ist eine Verifizierung erforderlich. Monatlich können bis zu 50.000 € ausgezahlt werden. Das tägliche Gewinnlimit liegt bei 200.000 €, unabhängig vom Spiel oder Einsatz.
Die Bearbeitung von Auszahlungen erfolgt innerhalb von maximal 3 Tagen. Abgelehnte oder stornierte Anträge führen dazu, dass das Guthaben sofort wieder spielbereit ist.
Spiele bei Casumo Casino
Im Casumo Casino dreht sich vieles um Slots. Über 2.000 Titel stehen zur Auswahl und das Angebot wächst regelmäßig durch neue Releases von über 110 etablierten Spieleentwicklern.
Die Online Spielautomaten sind übersichtlich nach Themen und Funktionen sortiert, sodass Sie schnell neue Highlights oder bekannte Favoriten entdecken. Sämtliche Spiele lassen sich im Demo Modus testen, auch vor der Registrierung, damit Sie sich vor dem Spielen um echtes Geld mit Mechaniken und Funktionen vertraut machen können.
Ergänzt wird das Angebot durch ein Live Casino mit echten Dealern sowie eine breite Auswahl klassischer Tischspiele wie Blackjack und Roulette. Poker, Baccarat und verschiedene Game Shows sorgen zusätzlich für Abwechslung.
Dank vollständiger Smartphone-Optimierung spielen Sie das mobile Casino direkt im Browser auf Smartphone oder Tablet, ganz ohne App Download.
Verantwortungsbewusstes Spielen bei Casumo Casino
Casumo Casino räumt verantwortungsbewusstem Spielen einen festen Platz ein und hebt diesen Bereich bewusst hervor. Alle Werkzeuge zur Spielkontrolle sind klar strukturiert und ohne Umwege erreichbar.
In Ihrem Konto legen Sie individuelle Limits für Einzahlungen, Einsätze und Verluste fest und behalten so jederzeit den Überblick über Ihr Budget. Ergänzend stehen Zeitfunktionen zur Verfügung, die Ihre Login Dauer erfassen oder den Zugang zu bestimmten Uhrzeiten einschränken.
Reality Check Hinweise erinnern Sie regelmäßig an Ihre Spielzeit. Wenn Sie unsicher werden, unterstützt ein Selbsttest bei der Einschätzung des eigenen Spielverhaltens, bevor Sie eine Pause oder einen Selbstausschluss aktivieren.
Besonders praktisch ist die Auszahlungssperre, mit der ausgezahlte Gewinne vor erneutem Einsatz geschützt werden. Zusätzlich steht Ihnen ein geschultes Support Team zur Verfügung, das frühe Anzeichen problematischen Spielverhaltens erkennen kann. Der Support ist rund um die Uhr erreichbar und unterstützt Sie mit Informationen, Ratschlägen und Hilfe, wenn Sie diese benötigen.
Kundensupport bei Casumo Casino
Der Supportbereich von Casumo Casino ist übersichtlich im oberen rechten Seitenbereich platziert. Dort gelangen Sie zunächst zur FAQ Sektion, die viele Standardfragen direkt abdeckt.
Für den direkten Austausch und persönliche Hilfe steht ein Live Chat zur Verfügung, der rund um die Uhr erreichbar ist. Der Chat ist registrierten Spielern vorbehalten und aktuell auf Englisch verfügbar. Im Test zeigte sich der Support reaktionsschnell und lösungsorientiert.
Bei umfangreicheren Anliegen können Sie alternativ den Kontakt per E-Mail wählen und eine detaillierte Rückmeldung abwarten.
Beschwerden
Lesen Sie die Beschwerden, die andere Spieler für Casumo Casino hinterlassen haben.
Beschwerde-Statistik
Teilen Sie Ihre Erfahrung mit diesem Casino
Teilen Sie Ihre Meinung mit anderen Spielern. Seien Sie der Erste, der diesen Bonus bewertet!Top-Bewertungen unserer Spieler
Greetings dear Playerz, Firstly, thank you for taking the moment in your universe to write a review about us. Amaze-points! We want you to be assisted by only the best Customer Service Ambassadors, and it is fantastic to hear you have experienced their greatness along with the Payment team's efforts in bringing your winnings home. Casumoverse and its offerings are designed to be easily accessible and as wide as the currently known space reaches, and it is wonderful to know you have enjoyed it. We try to offer different kinds of Valuables through our campaigns and along the adventure. It is important to get feedback about them, and we will definitely look into what we can offer to spice up the Casumo life in the future as well. Hope to make you proud, friend
Nice games and had sometimes a good win. One withdrawal and after verification had the money (complete 5 days).
In the beginning often had a valuable. But after a while no more. Asked costumer chat, they said the same day was a great promotion to come,so I waited but nothing. So deleted my account. My boyfriend still has an account but no valuables ether.
Aloha there amigo, Nice games indeed, a whole parallel universe filled with wawesome slots and so much fun! You might have left us (and we're very sorry to hear that), but you're always welcome to pop into our Live chat, for a friendly chit chat. Until then, we wish you a life filled with loads of love, and a lot of luck <3
READ THIS IF YOU ARE CONSIDERING CASUMO!
I have played in several casinos during many years so I think I can say I have experience in gambling websites.
The games are almost the same as in popular gambling sites, casumo has all you need. Only thing they stand out is they have novomatic games which all of the casinos don't have!
If somebody wants to know i deposit 1000-4000 euros a month so i consider myself as a highroller.
I give you little comparison now:
If you are high roller and looking for some good free spins and bonuses... well this isn't your casino. The bonuses are quite poor. I play quite a lot and don't really get much. Usually just 15-25 freespins with minimum bet and rearly with 1 euro bet. The level up system is fun but does not give you much benefit even if you are black belt. (maybe casumo can reply and tell me is it possible to get better freespins etc. or how the level rewardin system works?) As a high roller I don't see the real value here. 2 years ago I played in other online casino and got really treated well. I remember once I was on big loosing streak and they gave me 500 euros in bonus with only 1x waggering requirement!!! How can you really beat that? And also got many times 100 euros with 5-10x waggering requirement and some times you got 100-200 free spins with 1-2euro bet.
But here is the reason I play mostly at casumo. The customer support. It is the best amongt all the gambling sites I have played. I chose customer support over bonuses because I think it is more important. So if you person who thinks that when you ask something from chat or you have problem and like issue to be solved quicky this is the place!
So to conclusion:
If you are high roller and want to get big bonuses, look for other casinos. If you are low to medium roller or a high roller who does not really care about bonuses go play here. You get small bonuses from here to there but it's not something really to look for. You get first class customer service with no delays and fast withdrawals.
Go see it yourself if you want. We like different things.
Their website looks great.
They have a very friendly customer support.
Their staff has offered me valuable information about promotions, wagering reqs and how to activate them. All of the chat was also combined with pleasant chit chat and funny advertising about the theme of Casumo Casino: the sumos.
I had some great playing sessions on Casumo while trying my luck on their Yggdrasil online slot machines, which are among my favorite ones.
Wawawiwa, such nice feedback, friend! We love those cozy chit chats, so we're super-duper happy to hear that you enjoy our company from the parallel universe. You're welcome to pop in at any time, to talk about whatever's on your mind. May it be ice cream, why the sun rises, or how puppies can be so darn cute, we're here for you - 24/7, 365 days a year. Best of luck spinning and winning on those Yggdrasil slots <3
Good selection, fun site to navigate. Fast payers.
Trying to get an answer out of Customer Service is a waste of time. They act all 'pally' and call you buddy but would be better to answer the questions. No loyalty points.
Hello there, Thanks for your feedback, all kinds are very much welcome. Sorry to hear that you haven't had the best experience when it comes to our Customer Support. Let's make that better! It would be great if you could send us an email to [email protected]. This way, you can explain the matter more into detail, and we'll get the opportunity to look into to this, to see what we can improve on our end. Catch you on the other side. Have a great day
Friendly and quick live support. They have some game like 1429 Uncharted Seas, that is little hard to find.
Everything work well, they have fast payout, and they are very reliable.
My personal opinion is, if your a small player, you can have a lot of small win opportunity there. But if you are Medium-High Roller like me, we got no special treatment, no treats, no vip bonus offer and no more consideration then a penny player.
I just make small test yesterday. I spend 900.00 in few hours (For me it's a small lost). Basically, i have a routine.
I play specific amount of money in my 6 preferred casino. and make some Math.
I wont go through RTP since we are talking about luck.
But my not scientific but well organised Excel Spread sheet is very clear. This casino is where i get to lower play time for the same money and same bet with the same game. This is base on several test.
Yesterday my own day limit was reach like superfast. So i try something that i hate! I been in live chat and make some fun with the chat agent (They always make some fun with you) then i ask if they would consider give me a special deposit bonus or a couple if free spin (I hate ridiculous .10 cents free spin) but i just wanted to see how they will threat me.
The answer was a funny no, but a clear no!
That enough for me to quite this friendly and nice casino for now. I am not telling i won t return ever, but they need to find a way to make their best Customer happy. Once again this SITUATION IS FOR ME ONLY. DO NOT CONSIDER MY MATH WILL BE THE SAME FOR YOU. RNG has no friend, and Chance is something randomly random. But on Casumo, it was not random enought for me!
Hi there MCDROLE! Thank you for your compliments - we DO blush a little every time, getting pinker by the minute here :D So seems like you're a bit of a gambling geek so to speak - by no means an insult, only quite the opposite in fact! It's very rare we come across a spread sheeter like yourself, and your process is overall pretty impressive. Although as you clearly know, gambling is a game of chance - game providers regulate the RTP of their respective games across each casino platform, meaning we have no control over the odds. It's understandable that you test a variety of different platforms to find your lucky golden hen though, nobody can deny your spirit there! For Medium-High Rollers like yourself, it's clear gambling can mean greater risk = greater reward, or, of course, greater loss. We always do our best to award bonuses to players as a losing streak can sting a fair amount, however we can only do so based on their activity and amount of bonuses already received. Players can also receive bonus through the adventure, leveling up, reaching new planets, and with bonus offers (usually a couple per week.) Feel free to pop by the chat any time, you seem like a more than interesting person! Best of luck :)
I love Casumo. The service never works with breaks. Any payment method is acceptable which is very convenient and useful. They always payout on time. All games are smartly organized by categories so if you are bored of one game, just click one next to it and have fun. I've never got 200 spins but one tie I was lucky to get 50 spins. I played Pink Elephants and got really lucky.
Hellowsie Helena, Wowza! This lil' love letter filled with positive feedback made us all blush like never before. We always try our very best to speed up withdrawals for our players, we understand the excitement that comes with any win, big or small. You just want to get your hands on it. But as you mention as well, the most important part of gambling is to have fun, and therefor we have this easy accessible Game Browser filled with loads of different games, hopefully this will help you to never get bored again. Best of luck <3
Recently signed up at Casumo and found it very easy to use. The wide collection of games keeps me busy every night when I sneak away for a couple of games. My favourite game is currently Beauty & the Beast, as this is my all-time favourite movie! Would love to see a win soon 😉
I use PayPal all the time for online transactions as I feel safer with them, so it would be great if this option could be added!
Hey friend, Many thanks for those kind words, highly appreciated here in the Casumo Castle. The Game Browser is being updated almost every day, hopefully some other cool movie themed game will come your way soon, with some nice winnings that is! Indeed, PayPal is a payment method which is somewhat popular in particular countries. Currently, we do not offer this method. But things changes as the time goes, so it's always a good idea to keep your eyes open. Wish you all the best,
Customer service is funny, they respond 'holla amigo' lol
Hard to find a game to play as do not have a search by name! The layout of the lobby is made to be entertaining but if you are looking to gamble, you end up wasting your times wondering around searching for a game!
Their promo is poor, if you dunno any better it might be nice to you !
One word 'useless' I wont recommend that site !
I'm harsh but fair, this site is not fair.
Hey PITTPITT Thank you very much for taking the time to compliment our customer support. We like to be a little different from others and we have taken the less formal approach and like chatting with people like they're our old buddies. I'm sorry to hear if there has been any navigation problems on our site but as most casinos, we offer a game search as well. You can type a game or game providers name in order to find your favorite game. This can be found from game browser and on desktop you can find it on the top left hand side and on mobile you can find it by clicking the menu icon top left corner. We also have our winter campaign up and running with varying bonuses on each day, so don't forget to check your chest of the day and see what kind of goodies the Sumoverse may bring your way! :)
Best online casino online by far, and I've tried a few.
Loads of different games and free spins to see which games you enjoy and also a chance to win some cash.
Fun bonus features after depositing.
Just won 300 euro myself, perfect timing for Christmas .
Customer service were very helpful, not that I needed to use them often only once.
Nothing so far, just had to update chrome for a game to run properly
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- proffesional customer service
- fast payouts
- nice gaming layout
- allot of slots variaty
When I started playing I received allot of valuables. Now a days I dont receive any valuables. So it would be the perfect casino if they do something about the bonuses for loyal players.