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Casinova Casino

Unsere Bewertung CasinoRank
7.2/10
CasinoRank
Spielerbewertung 1 Bewertungen
8/10
1 Bewertungen
Beschwerdebeantwortung 13 Beschwerden
2 Tage durchschn. 13 Beschwerden

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Meinung des Redakteurs

Casinova Casino bietet Tausende von Spielen von mehr als 50 Anbietern. Alles, was Sie brauchen, ist an einem Ort, und die Spielelobby verfügt über viele Menüs und Filteroptionen, die Ihnen helfen, Spiele schneller zu finden. Ein Bereich, den wir für zukünftige Verbesserungen vorschlagen würden, ist die Einführung von Scroll- oder Navigationsleisten. Positiv zu vermerken ist, dass der Support rund um die Uhr verfügbar ist und Sie tägliche Herausforderungen abschließen können.

user_avatar Nikola G.
Was uns gefällt
  • Niedrige Einzahlungsmöglichkeiten
  • Live-Chat rund um die Uhr
  • Heimat von mehr als 50 Anbietern
Was uns nicht gefällt
  • Langsame Auszahlungen
  • Keine Abhebungen am Wochenende
Offenlegung von Partnern

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Casinova Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://casinova.com/
Gründungsjahr
2024
Lizenzen
Anjouan
Unternehmen
KNG Marketing LTD
Partnerprogramm
KNG Partners
Sprachen
Deutsch, Englisch, Finnisch, Französisch, Griechisch, Italienisch, Norwegisch, Polnisch, Portugiesisch, Spanisch, Tschechisch, Ungarisch
Typ
Instant Play, Krypto Casino, Live Casino, Mobile, Sport

Allgemeine Informationen über Casinova Casino

Casinova Casino ist eine Online Casino-Seite, die Märkte auf der ganzen Welt bedient. Sie bieten eine riesige Sammlung von Spielen und eine ebenso beeindruckende Auswahl an Anbietern, die wir in unserer Casino-Bewertung besprechen werden.

Die Anmeldung ist ein schneller und einfacher Prozess, und das Casino unterstützt mehrere Sprachen. Es kann auf allen Plattformen gespielt werden, einschließlich der neuesten Mobilgeräte, um das mobile Casino-Erlebnis zu genießen.

Casinova Casino Boni

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Freispiele
50 Freispiele
Freispiele N/A
Umsatzanforderung für Freispiele N/A
Mindesteinzahlung €20
Mehr Info
Bonus sichern
AGB gelten

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Casinova Casino hinterlassen haben.

Alle Beschwerden anzeigen
Beschwerde einreichen
Delayed payment delayed verification and technical problems

I would like to submit a formal complaint regarding Casinova Casino.

On 8 December 2025, I played at Casinova Casino and won a total of €1,270. I attempted to make a withdrawal immediately after winning, but I was informed that withdrawals could not be processed due to a “technical issue” on the casino’s side.

At the very beginning, I proactively asked customer support about account verification, as I wanted to ensure there would be no delays with withdrawals. Despite this, the casino did not request any verification documents at that time.

Only two weeks later was I finally asked to submit verification documents. I provided all the requested documents promptly. Now, another two weeks have passed, and I have been informed that my documents are still “under review,” with no clear explanation, deadline, or progress updates.

Throughout this process, I have contacted customer support multiple times. The responses have been vague and repetitive, stating only that the matter is being handled, without any concrete information or resolution.

This situation is unacceptable. The delay appears to be caused entirely by the casino:

Initial withdrawal attempts were blocked due to a claimed technical issue

Verification documents were requested only after a significant delay

The verification process itself has now stalled for weeks without justification

If a casino offers withdrawals and allows players to deposit and play, it should be prepared to process withdrawals and verification in a reasonable and transparent timeframe. Waiting over a month due to internal issues and delays is not reasonable.

I am requesting AskGamblers’ assistance in investigating this case and helping to ensure that my legitimate winnings of €1,270 are paid without further delay.

I am ready to provide all supporting evidence, including dates, screenshots, and communication logs, if required.

Kind regards

staus Gelöst
€1270
Casino don't pay me
Hello,

I have been waiting for my withdrawals from Casinova since October 2nd, 2025. In total, I have €2,000 stuck in my account, but each withdrawal request was for €800, as that was the maximum amount allowed by the platform.

Throughout this entire month, I have been receiving the same email responses repeatedly. The support team asked me to send my national ID and a selfie holding it next to the Casinova website displayed on another device, which I did several weeks ago. They confirmed that they had received my documents and that they were under verification.

However, they have now stopped replying to my emails, and I can no longer access my account.
This situation is very frustrating — I have been waiting for over a month with no solution or update from the casino.

I can provide all the email conversations and evidence if needed to verify my claim.

Please, I need your help to resolve this situation and recover my funds.

Kind regards.
staus Gelöst
€2000
Delay on payments of 1500e
Hello everyone:

I’m having some issues to withdraw my money from Casinova. I’ve been waiting more than reasonable time (about two weeks) and the only answer I receive on their chat is to wait. The total amount of money is 1,500euros.

I will show you below the evidence.

Thank you so much in advance.

We keep in contact,

Regards.
staus Gelöst
€3500
Delay of payments 1500 euros
Good morning everyone,

I write this complaint because I’ve three pending withdrawals (500e each) since 1th July and I’m not receiving the money. The Casino just ask me to wait and wait with no reasonable reason.

I was like a month to verify my account (I actually needed help from AskGamblers with a past complaint to get my documents accepted) and now they are not paying me.

I hope you can help me again with this issue. I attach the screenshots.

Thanks in advance.

Kind regards,
staus Gelöst
€1500
Unjustified withdrawal delays immediate action required
Hello,

I currently have two withdrawal requests of €500 pending for 6 days, and another €500 pending for 3 days. No verification has been requested, and yet nothing has been processed.

I’ve sent dozens of emails, always receiving the same generic response, with no real update or resolution.

It is unacceptable that in 2025, an online casino still fails to respect basic withdrawal timeframes. This lack of transparency and efficiency seriously damages your credibility.

I ask that you process my withdrawals immediately.
staus Gelöst
€1500
I can't withdrawal my funds
Hi everyone,

I trying to withdraw 167€ from Casinova since 19th June and is not paid yet. My account is fully verified and they don't give me a solution. Just "sorry and wait" all the time in their chat.

I hope you can help me with that. I show you a screenshot of the pending transaction.

Kind regards.
staus Gelöst
€167
Delay of payment 210 euros

Good morning,

I write this complaint because this Casino is delaying my payment.

I also had problems with them to verify my account some months ago, and now I'm not receiving my last withdrawal.

They just give me excuses and ask me to be patient.

I attach the screenshot.

Hope you can help me with that as you did in the past.

Kind regards.

staus Gelöst
€210
Delay of payment since 5th June

Good afternoon,

I'm trying to withdraw some money from this Casino, and it seems impossible to me. I've had a pending one (500€ ) since the 5th of June, and they didn't give me a solution. Just wait and wait. In their condition, the time for a withdrawal is 3-4 days.

I hope you can help me with this. I attach the screenshot.

Kind regards.

staus Gelöst
€500
Delay of payments 500 EUR
Good afternoon,

I write this complaint because Casinova is not paying me after 8 days from last request (500€). I already receive 1000€ from them in the right times but suddenly they stop paying me.

I asked on their chat and they didn't solve me nothing. Just excuses.

I attach the visual evidence.

Hope you can arbitrate this case.

Kind regards.
staus Gelöst
€500
Not paying me my speedblackjack money
So three months ago I was playing speed blackjack on Casinova.com, I had won two 10 euro hands but then noticed my balance just went down 20 euros. I then looked at my betting history and it said I had won the hands. After this I went into support and they kept telling me they will give me updates on the situation and I never happened to get any response or so called updates. Now today three months later I go to ask them what's going on with the situation and they tell me the process is still going on. No way it takes over 3 months to fix my speed blackjack winnings and give them to me and every time I go to support they just send me the same automated texts and close the chats when I call them out on not assisting me. I will provide proof. You can see in the screenshots the bet was made in january and I messaged them now on april and still no progress. And I can't even go and talk to the providers cause everytime i try i cant even make an account there ive tried plenty of times
staus Gelöst
€25

Beschwerde-Statistik

Gelöst 13
Durchschn. Betrag $ 1,558
Durchschn. Dauer 10 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
8/10 ● 1 Bewertung

Top-Bewertungen unserer Spieler

makethisfulop badge
8/10

Casinova Casino has really impressed me since I started playing. I’m a big fan of their cashback bonuses, whether it’s for the live casino, VIP, or weekly offers, I always get an incentive!!! The unique Crab Feature for bonuses is something I haven’t seen elsewhere, and it adds a fun twist to my experience. I also appreciate the wide range of sports bonuses available, which is great for my betting interests.

However, I did face a little issue when I first joined. Since they don’t have a live chat feature for non-registered users, I couldn’t get any questions answered before I signed up. That was a bit frustrating at first, but once I took the leap and registered, I discovered I was in a great online casino. Now, I’m really enjoying my experience here!

hilfreich ()

Hi makethisfulop, Thank you for your wonderful review! We’re so happy to hear you’re enjoying your time with us. Wishing you all the best, Casinova Team

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