Markiere alle als gelesen

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Was ist neu Aktuelle Aktionen Nachricht


Markiere alle als gelesen

Einstellungen

Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht
Bewertungen
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Inaktiv

CasinoLuck AskGamblers hat keine aktive Partnerschaft mehr mit diesem Casino-Betreiber. Bitte versuchen Sie es stattdessen mit Folgenden:

Sportuna Casino
6.7 /10 2
BetyBet Casino
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CasinoLuck

Unsere Bewertung CasinoRank
1/10
CasinoRank
Spielerbewertung 88 Bewertungen
Beschwerdebeantwortung 23 Beschwerden
2 Tage durchschn. 23 Beschwerden
Was uns gefällt
  • Sensationelles Spielesortiment
  • SSL-Verschlüsselung
  • Deutschsprachige Kundenbetreuung
  • Sehr ausgereifte Mobilseite
  • Überzeugendes Sicherheitskonzept
Was uns nicht gefällt
  • Kundendienst (noch) nicht ganztägig erreichbar
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


CasinoLuck Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.casinoluck.com/
Gründungsjahr
1999
Lizenzen
Dänische Glücksspielbehörde Spillemyndigheden (DGA), Malta Gaming Authority (MGA), Schwedische Glücksspielkommission Spelinspektionen (SGA), Britische Glücksspielkommission
Partnerprogramm
Sprachen
Englisch, Finnisch, Norwegisch
Typ
Instant Play, Mobile

Luck ist ein 1999 gegründetes Online Casino, die von Aspire Global International betrieben wird. Die Luck Spielothek gehört mit über 20 Jahren Branchenerfahrung zu den Urgesteinen des Online-Glücksspiels. Beim ersten Besuch in der virtuellen Luck Spielothek blicken Sie direkt in ein Meer aus vierblättrigen Kleeblättern. Auch sonst gibt sich das renommierte Luck schick und äußerst nutzfreundlich. Bei Luck tummelt sich zudem die absolute Elite der Spielehersteller. Um nur einige etablierte Hersteller zu nennen: NetEnt, Microgaming, IGT (WagerWorks), Betsoft, iSoftBet, Play'n GO, Evolution Gaming und Nyx Interactive. Spieler müssen auch in puncto Sicherheit keine Sorgen machen, denn die Luck Spielhalle besitzt die gültige Lizenz der angesehenen maltesischen Glücksspielbehörde (MGA). Alles, was Sie sonst noch über Luck wissen sollten, erfahren Sie in unserem Online Casino Test.

Nicht zugelassene Länder

Spieler, die in den folgenden Ländern ansässig sind, dürfen sich aufgrund unterschiedlicher Glücksspielgesetze leider kein Spielerkonto bei Luck anlegen: Australien, Belgien, Costa Rica, Curacao, Zypern, Tschechien, Frankreich, Italien, Lettland, Polen, Portugal, USA und andere.

Bitte beachten Sie, dass es in Ihrer alleinigen Verantwortung liegt, sich über die geltenden Gesetze in Bezug auf das Glücksspiel in Ihrem Rechtsraum zu informieren.

Online Spielautomaten

Das umfangreiche Spielesortiment von der Luck Spielothek besteht aus mehreren Tausend hochwertigen Spielen, die von den folgenden renommierten Spieleherstellern stammen: Microgaming, NetEnt, Evolution Gaming, Betsoft, Nyx Interactive, Play'n GO, IGT (WagerWorks), iSoftBet, Quickspin, SG Gaming, Big Time Gaming, Foxium, Merkur Gaming, Blueprint Gaming, Just For The Win, Lightning Box, 2 By 2 Gaming, Reel Time Gaming und vielen mehr.

Automaten-Freunde dürfen sich auf über 1.000 Online Slots freuen. Die beliebtesten Spielautomaten bei Luck sind übrigens Starburst, Octopus Treasure und Curse of the Werewolf Megaways.

Mobile Spiele

Aspire Global ist für ihre erstklassigen mobilen Spielotheken bekannt und hat sich auch bei der mobilen Version von Luck wieder ordentlich ins Zeug gelegt. Dank den modernen HTML5-Standards ist die Webseite mit allen modernen Smartphones und Tablets kompatibel – unabhängig vom jeweiligen Betriebssystem. Nutzerfreundlich, übersichtlich und einfach zu bedienen ist Luck mobil außerdem. Eine App müssen Sie sich aber nicht besorgen, denn die Luck Spielbank wird direkt im Internetbrowser Ihres Mobilgerätes ausgeführt.

Kundendienst

Der deutschsprachige Kundendienst ist täglich von 08:00 bis 00:00 Uhr über Live-Chat erreichbar. Auch auf E-Mails wird in der Regel schnell geantwortet.

Ein informativer Hilfebereich mit den Antworten auf häufig gestellte Spielerfragen steht Ihnen zudem zur Verfügung.

Sicherheit und Fairness

Die Luck Spielothek verwendet die neueste 128-bit SSL (Secure Socket Layer) Verschlüsselungstechnologie, um zu jeder Zeit den Schutz Ihrer sensiblen Daten und Transaktionen zu gewährleisten. Außerdem erfüllt Luck die strengen Lizenzbedingungen der maltesischen Glücksspielbehörde (MGA).

Um Ihnen stets ein faires Spielerlebnis mit absolut zufälligen Ergebnissen zu garantieren, kommen bei Luck immer unabhängig geprüfte Zufallszahlengeneratoren (Random Number Generator, RNG) zum Einsatz.

Online Casino Test: Luck

Die Luck Online Spielothek behauptet sich seit mehr als 20 Jahren erfolgreich am Markt und dafür gibt es gute Gründe. Auch in unserem Test hat die renommierte Internet-Spielothek auf ganzer Linie überzeugt. Fantastische Spieleauswahl, schnelle Auszahlungen und ein kompetenter Kundendienst – Die Liste der positiven Aspekte ist lang. Das Sicherheitskonzept von Luck genügt ebenfalls unseren hohen Standards.

Info: Die Zahlungsmethoden Neteller, Skrill, eZeeWallet und Paysafecard stehen derzeit aufgrund regulatorischer Beschränkungen nicht in Online Casinos in Deutschland zur Verfügung.

StallCation

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für CasinoLuck hinterlassen haben.

Alle Beschwerden anzeigen
Missing funds due to game glitch followed by inadequate investigation of the issue
I have been gambling online for 8 years now and spent probably over a million. My 'total game play' might be somewhere around 25 mio. All casino accounts I have opened (via AskGamblers) have always been examined by me on AskGamblers, I like to play at fair and reputable casino's. I have a positive track record and large game plays at many of them. My faith in the online gambling industry has always been high and I have always been telling people: "as long as you select reputable, licensed and audited casino's, you are better off than in your local casino due to the high RTP of online casino's". Right now, I am afraid that I cannot be that big spender and ambassador for the online gambling industry anymore. On Tuesday night 14th / Wednesday morning 15th I deposited EUR 7100,- in total at CasinoLuck. After make my last deposit for the 'night', EUR500,-, I was finally lucky. While playing EU20,- per bet on the game Renegades, which I recently discovered and which is one of my favorites now, I got a bonus game. During the first free spins, my balance went up form 500 to over 2500. Than the bonus game got retriggered and I was extremely excited since my balance went up from 500 to over 2500 in the first spins only and I had a lot of spins left. With over EUR20,- per bet, one might expect that my EUR 7100,- loss that night might be deducted big time or even turn out to be a win! But, unfortunately, short after the retrigger of the bonus game, "my session timed out". This was an error from CasinoLuck in the middle of an active and retriggered bonus game. No lost connection, no internet problems, just a session which was timed out by CasinoLuck. Normally, one can experience this while not being active for a while due to safety purposes, which is good. But I was in the middle of a EUR20,- per bet retriggered bonus game. Well, this is not convenient and spoils the excitement of the moment a bit, but I experienced similar situations at other casino's before and after logging back in I always found that my balance was in order and the pending bonus games were continued, so fair enough. But not this time. After logging back in, my balance was down to approx. EUR 500,- which was my balance right before the bonus game started. All the bonus games were gone. I tried some low value bets on the game Renegades, hoping that my previous session would be restored but none of this all. I immediately tried to contact live chat but they were closed. Than I immediately sent an e-mail explaining the situation and asking for help. I stayed up until the morning in order to be able to contact live chat as soon as they 'opened up'. No solutions were given at that moment, they escalated it to the technical department. I contacted live chat later that day in a really polite way, they told me that they 'really needed me to be a little bit more patient'. A day later, I received an e-mail from them: Dear XXXXXX, We thank you for playing at CasinoLuck and hope you are enjoying. I am writing to inform you that our technical department has checked your bets and as per our Disconnection Policy this round was automatically finished for you when the connection was lost. The 2500 coin win depends on the coin value you had. In this case the coin value was less than 1.00. I would also like to let you know that you have 50 free spins on Astrodice waiting for you to use. Well, in this e-mail they admit that there was a 2500 coin win in total but they claim that my coin value was less than 1.00. That is not true. My last bets were under 1.00 just to try to restore my previous session. So, it is not about my last few bets, this is about the bets before that. I gave them an exact time window. And those bets are gone. As well as my balance and bonus games. I cannot find these bets back in my game history either. But I can prove that I deposited large amounts of money. Sometimes in that (14 - 15 November) session EUR 1200,- in less than 25 minutes (500+200+500). Please tell me, how can I spend 1200 in 25 minutes with such low bets? I replied to this e-mail but did not get any respond. Until I was contacted by a personal VIP Account manager who called me for a promotion. She was not aware at all of the issue and told me that her colleague sending the initial e-mail was ill at home. I explained the situation to her. She would sort it out for me and come with a solution. I waited for days and after 5 days I sent a polite e-mail to VIP@casinoluck in which I asked for an update. No response. 27 hours later I sent another reminder. No response. Than I contacted live chat. I had to explain my situation all over again. Please see screenshot. Regina, my VIP accountmanager called my yesterday afternoon confirming what I was told on livechat. During my first telephone call a week earlier she asked me for proof and screenshots. How can I have screenshots if my session is timed out by Casinoluck and instantly after, I am redirected to the lobby to log back in? Should I make screenshots every split second while playing in order to be able to proof should anything go wrong? Nice business is this..! So, when she called me yesterday she confirmed again that 'there is nothing I can proof'. We cannot do anything for you. I am ready to send all e-mails over to AskGamblers upon their request. I have offered CasinoLuck to find a solution together without third party interference for 5 times. There is no other option left than filing a compliant here. AskGamblers, if you want to check my trackrecord at over 10 high ranked and / or AskGamblers certified casino's please let me know.
staus Gelöst
Attempting to apply unfair rule which is not listed within their terms
I completed the wagering for my bonus, But casinoluck claim all of the net entertainment slots are only 50% contribution, Which is not stated in the terms and conditions. I believe they should be held to the terms and conditions as we players do. The live chat with my "VIP agent" Clyde: quote the terms and conditions for my claim on askgamblers Aaron: 6.Not all games contribute the same percentage towards reducing a player's wagering requirement. Wagers made on most games contribute 100%, with the following exceptions: Aaron: Jackpot games contribute 20%. Aaron: Keno, Cloud Quest, Tower Quest, all Table Games, Hi-Lo games and Video Poker games (except Jacks or Better) contribute 10%. Aaron: All type of Black Jack games, All Roulettes, All Jacks or Better Video Poker, Punto Banco, Baccarat, Oasis Poker, Texas Hold´em, Blood Suckers, Jackpot 6000, Craps and Casino Hold´em contribute 0%. Clyde: so where does that say Net ent 50%? Clyde: Mate! it doesn't does it? Aaron: " Further requirements may be set, according to the type of bonuses. " Clyde: ok taking it to askgamblers Clyde: that term is far to vague to even claim Aaron: It does not specify the Netent games being 50%, the terms and conditions inform you that games do not have the same contribution to your wagering requirement. You can of course always ask for such information via email, live chat or telephone. Clyde: it should be listed in the terms and conditions, Thats what they are there for. Aaron: The bonus policy was very clear stating that there are different games that contribute differently to your wagering requirement. However I do understand what you mean Clyde. Usually when customers read the bonus policy they come to Live Chat to ask for more information regarding what games contribute 100% and so on. Clyde: you can't just say they have always been like that because a few weeks before I won a bonus playing the same game with 100% contribution. I counted it
staus Gelöst
Account suspended, security team has not been responding to my emails, winnings are not paid
I have won around 700 pounds completing their sign up offer. As I tried to withdraw, my account got suspended. I received an email from their security team saying that i need to send them the following documents: 1. A scan or digital photo of your passport personal details page OR a scan of National ID card/drivers license (back and front). 2. A scan or digital photo of a recent utility bill (electricity, phone, or alike) not older than 60 days. 3. A screenshot from within your e-wallet. 4. A close up photo where you hold your ID/passport next to your face. I submitted the documents 7 days ago. After that, sent them a couple of emails but did not receive anything from them. I tried to contact the live chat as well. The lady was very unhelpful, she kept repeating that I need to send an email to their security team, although I explained that they have not been replying to my emails and since they do not have a phone number one can call, there is no one else except the live chat left to contact. The live chat representative asked me if I have sent the notarised documents, which was a surprise, since I was not requested to send any notarised documents. If this is what it takes to receive the money I won legitimately, I will do it. However, nobody from their security team has contacted me after I sent the documents, which they have requested. She also told me that my account is closed due to fraud, which really shocked me. I sent an email to their team asking what fraud was she talking about, however have not received any answer. Do not really know what else to do and how to get in contact with them, since they have been ignoring me. It really annoys me that once you win, they do not want to pay a player. This does not seem right to me. I am really looking forward to find out their reasons behind mine so called fraud, since I am sure that I have not done anything wrong: only played one slot and did not exceed 5pounds bet rule, and receive my winnings, of course. I believe that somebody has to regulate such casinos more closely, because they are doing whatever they please.
staus Gelöst
£700

Beschwerde-Statistik

Gelöst 21
Durchschn. Betrag $ 1,161
Durchschn. Dauer 8 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
7/10 88 Bewertungen

Top-Bewertungen unserer Spieler

I've had a account with casino Luck since last year.

When I first deposited for the welcome bonus I won big and the money was in my bank within a couple of days.

After that made a couple of deposits made a couple of withdrawals nothing big. Then last week I got a email offering a good match up bonus so made a deposit and yet another descent win and the money was in my bank in 2 days again.

So nothing but good things to say about this casino the slots pay out well and I've never had any problems with withdrawals it gets full marks from me excellent choice of slots also.

Casino Luck is a fantastic casino I had experienced and they are fast, fair and withdrawal takes within 12 hours which might be every player likes.

They have several provider's games and I never found any glitch while playing.

Their promotions are in a word awesome, only 20X(deposit+bonus) and easy to navigate how far we are behind to finish the wagering.

Casino luck is my most favorite casino where I can put my trust and can play with peace of my mind.
Thumbs up ;-)

Inaktiver Benutzer
8/10

Casino Luck, the casino space theme in which players offers more than 200 games. In order to provide its players even more, Casino Luck has provided a variety of promotional offers of bonuses for refilling to free chips and cash prizes. Casino Luck strictly adheres to safety standards, and the players guarantees 100% secure gaming, as well as 24-hour customer support and practical option banking. This casino is the responsibility of the Government of Gibraltar. My deposit here amounted to € 60, and only a couple of days later I paid another 40 €. After the roulette and slot machine Gonzo's Quest in the account I had € 170. I should have paid the money but my greed destroyed me. After three hours of play at Lights slot I lost about 130 €, the rest of the money I lost on Starburst slot machine. On starburst I had a series of 12 spins without one payline, big disappointment for my budget.

The collection of games at Casino Luck launches some of my favorite operators: NetEnt and Microgaming. This casino belongs to giant online company Minotauro Media Ltd. Casinos. It guarantees top quality players playing from the collection of over 200 various card and table games, slots, progressive jackpots and fast game, and all are available in instant versions to play that do not require a download. Vending machines are a big part of the gaming arsenal Casino Luck, which includes popular games like Hot As Hades, Hot Ink, Starburst, Blood Suckers, Lights, Disco Spins and Gonzo's Quest. The table games are among the variants of roulette: Live Dealer and blackjack. Casino Luck is also available on your mobile device. The Casino Luck, new players are warmly welcomed the generous welcome bonus on first deposit.

Existing players can enjoy a multitude of original promotion such as extra spins, cash prizes, raffles and bonuses for referrals to friends. Casino Luck offers a variety of benefits to its loyal players who can take advantage of the exclusive rewards. Casino Luck employs 24-hour customer support you can contact by phone, e-mail and directly on the website of the casino. On this great place, deposits and withdrawals can be made in many ways, for example, by phone, credit / debit cards, e-wallets and bank transfers. Speed of payment depends on the means of payment, and the quickest way is via MasterCard. My recommendation for all the right players, register now and find your luck on Casino Luck!

You cant believe me, but I was looking for the casino with word" Luck " in his name, I played in many casinos.
Last night I slept strong, but near morning, my dream thinks sailed to the casino, it was, of course, "CasinoLuck".

Love this casino. Even when you bet small you still can win big.
Make 2 withdrawals and super fast. Takes 2 to 5 days and that+s including weekend.

Tried this a month ago and now again, spent 190 euro and bad luck but that is not the casino's fault.

The speed of the games are so slow. I can make a coffee in every spin and it is not because of my internet.

Had no problems with this casino. Deposited £40 for the bonus, withdrew £700. Took about 5 days so not the quickest in the world but had no problems.
good selection of games.
I recommend.

Deposit 3-4 times in 2 years time and never won until 3 days ago! Withdraw 45 euro and got email about verifying my account which I did within an hour. Have now waited 3 days for them to approve my account and send me my winnings and still nothing happened.

Emailed them a couple of times and they responds about 4 hours later that they sent the matter to the payout office bla bla bla. Very suspicious that the same guy answered my 3 mails different days and times. Feelings about a bluff site with one man show who do everything alone, those always stalling withdraws and try to find reasons to not pay you the winnings.

Play a lot with Unibet, Betsafe and Casumo and all those confirmed my account within 30 minutes, Casumo did in the chat in 2 minutes. Withdrawing is very rapid in serious sites, not more then 24 hours and before 9 in the morning you have it in the afternoon, one bank even pays it the same minute its approved using trusty.

Beware of this site with no chat and long waiting on payouts, if you even gets one.
As i said before it smells scam a bit, if not, very bad support and withdraws.

A generous site on casino bonuses and promotions. You can play the money to invest safely. Output did, winning issued quickly.

Not all languages have support. You can not make gains in output and holiday.

My oh my Casinoluck is on my top 10 best casino online and I would be happy to share my experience with it.

It's a sister of Nextcasino the only difference is that Casinoluck doesn't have games provided by Betsoft which is I really do not really care about. As we all know luck is very rare these days but Casinoluck brought me a lot of luck the last few months in fact 2015 was the best gambling year for me at Casinoluck.
I have made over 3000 euro worth of withdrawals with only a total of 350 euro worth of deposits, thats 2650 euro of profit. I know to some people it's nothing but to me it's a lot thanks to Casinoluck.

My latest deposit was on the day Guns n roses slot was released and frankly I was not very lucky that day because after one hour of playing my balance reaches zero but I am not worried because the year 2016 just began so I have plenty of time to get my luck and reel in the big bucks into my wallet.

heir website is easy to explore so if you are a newbie you will not having trouble exploring their website. The greatest feature is the sorting out games by providers, for example if you prefer playing NetEnt games all you have to do is select the NetEnt logo and all NetEnt games will be showed on your screen, by selecting a second logo the games of those two providers will showed on your screen etc.

My advice to you is always take their offers because they are very generous.
There's a chance that they will not ask you for your docs regarding the withdrawals and they will process your withdrawal within hours but when it comes about great amount of money you make sure the docs are ready for sending.

I am and still proud of Casinoluck and I will always keep playing here for riches or poorer...well, hopefully for riches of course.

There are no dislikes at this time and I hope it keeps this way.

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