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CasinoLuck

Item: CasinoLuck
Rating: 1
Author: Liane N.

Unsere Bewertung CasinoRank

1/10

CasinoRank

Spielerbewertung 88 Bewertungen

7/10

88 Bewertungen

Beschwerdebeantwortung 23 Beschwerden

2 Tage durchschn. 23 Beschwerden

Was uns gefällt

Sensationelles Spielesortiment
SSL-Verschlüsselung
Deutschsprachige Kundenbetreuung
Sehr ausgereifte Mobilseite
Überzeugendes Sicherheitskonzept

Was uns nicht gefällt

Kundendienst (noch) nicht ganztägig erreichbar

Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.

Liane N.

CasinoLuck Details

Hier finden Sie alle Details zu diesem Casino.

Allgemein
Zahlungen
Spiele
Verantwortungsvolles Spielen
Kundensupport

Webseite

https://www.casinoluck.com/

Gründungsjahr

1999

Lizenzen

Dänische Glücksspielbehörde Spillemyndigheden (DGA), Malta Gaming Authority (MGA), Schwedische Glücksspielkommission Spelinspektionen (SGA), Britische Glücksspielkommission

Unternehmen

Aspire Global International Ltd Casinos

Partnerprogramm

Casino Luck Affiliates

Sprachen

Englisch, Finnisch, Norwegisch

Typ

Instant Play, Mobile

Einzahlungsmethoden

Skrill, Neteller, Rapid Transfer, MuchBetter

Einzahlungsgebühren

Nein

Auszahlungsmethoden

Skrill, Neteller, Rapid Transfer, MuchBetter

Auszahlungsgebühren

Nein

Auszahlungslimit

7.000 EUR pro Monat

Währungen

Euro

Bearbeitungsdauer

48-96 Stunden

Auszahlungszeiten

E-Wallets 0-48 Stunden
Banküberweisungen 2-6 Tage
Kartenzahlungen 2-6 Tage
Auszahlungen am Wochenende Nein
Progressive Jackpot Gewinne None

Software

2 By 2 Gaming, Betsoft, Big Time Gaming, Blueprint Gaming, Edict (Merkur Gaming), Evolution Gaming, Foxium, IGT (WagerWorks), Just For The Win, Lightning Box, Games Global, NetEnt, Nyx Interactive, Play'n GO, Quickspin, Reel Time Gaming, Light & Wonder, iSoftBet

RTP

Nicht festgelegt

RNG-geprüft

Nein

Progressive Jackpots

Nein

Spielverlauf-Feature

Nein

Einzahlungslimit Tool

Setzlimit Tool

Verlustlimit Tool

Zeitlimit Tool

Selbstausschluss Tool

Auszeit Tool

Realitätscheck Tool

Selbsteinschätzungstest

Auszahlungssperre

Nein

Selbstausschluss Registrierungs-Teilnahme

Gamstop

Live-Chat

24/7

E-Mail-Support

[email protected]

FAQ-Bereich

Nein

Luck ist ein 1999 gegründetes Online Casino, die von Aspire Global International betrieben wird. Die Luck Spielothek gehört mit über 20 Jahren Branchenerfahrung zu den Urgesteinen des Online-Glücksspiels. Beim ersten Besuch in der virtuellen Luck Spielothek blicken Sie direkt in ein Meer aus vierblättrigen Kleeblättern. Auch sonst gibt sich das renommierte Luck schick und äußerst nutzfreundlich. Bei Luck tummelt sich zudem die absolute Elite der Spielehersteller. Um nur einige etablierte Hersteller zu nennen: NetEnt, Microgaming, IGT (WagerWorks), Betsoft, iSoftBet, Play'n GO, Evolution Gaming und Nyx Interactive. Spieler müssen auch in puncto Sicherheit keine Sorgen machen, denn die Luck Spielhalle besitzt die gültige Lizenz der angesehenen maltesischen Glücksspielbehörde (MGA). Alles, was Sie sonst noch über Luck wissen sollten, erfahren Sie in unserem Online Casino Test.

Nicht zugelassene Länder

Spieler, die in den folgenden Ländern ansässig sind, dürfen sich aufgrund unterschiedlicher Glücksspielgesetze leider kein Spielerkonto bei Luck anlegen: Australien, Belgien, Costa Rica, Curacao, Zypern, Tschechien, Frankreich, Italien, Lettland, Polen, Portugal, USA und andere.

Bitte beachten Sie, dass es in Ihrer alleinigen Verantwortung liegt, sich über die geltenden Gesetze in Bezug auf das Glücksspiel in Ihrem Rechtsraum zu informieren.

Online Spielautomaten

Das umfangreiche Spielesortiment von der Luck Spielothek besteht aus mehreren Tausend hochwertigen Spielen, die von den folgenden renommierten Spieleherstellern stammen: Microgaming, NetEnt, Evolution Gaming, Betsoft, Nyx Interactive, Play'n GO, IGT (WagerWorks), iSoftBet, Quickspin, SG Gaming, Big Time Gaming, Foxium, Merkur Gaming, Blueprint Gaming, Just For The Win, Lightning Box, 2 By 2 Gaming, Reel Time Gaming und vielen mehr.

Automaten-Freunde dürfen sich auf über 1.000 Online Slots freuen. Die beliebtesten Spielautomaten bei Luck sind übrigens Starburst, Octopus Treasure und Curse of the Werewolf Megaways.

Mobile Spiele

Aspire Global ist für ihre erstklassigen mobilen Spielotheken bekannt und hat sich auch bei der mobilen Version von Luck wieder ordentlich ins Zeug gelegt. Dank den modernen HTML5-Standards ist die Webseite mit allen modernen Smartphones und Tablets kompatibel – unabhängig vom jeweiligen Betriebssystem. Nutzerfreundlich, übersichtlich und einfach zu bedienen ist Luck mobil außerdem. Eine App müssen Sie sich aber nicht besorgen, denn die Luck Spielbank wird direkt im Internetbrowser Ihres Mobilgerätes ausgeführt.

Kundendienst

Der deutschsprachige Kundendienst ist täglich von 08:00 bis 00:00 Uhr über Live-Chat erreichbar. Auch auf E-Mails wird in der Regel schnell geantwortet.

Ein informativer Hilfebereich mit den Antworten auf häufig gestellte Spielerfragen steht Ihnen zudem zur Verfügung.

Sicherheit und Fairness

Die Luck Spielothek verwendet die neueste 128-bit SSL (Secure Socket Layer) Verschlüsselungstechnologie, um zu jeder Zeit den Schutz Ihrer sensiblen Daten und Transaktionen zu gewährleisten. Außerdem erfüllt Luck die strengen Lizenzbedingungen der maltesischen Glücksspielbehörde (MGA).

Um Ihnen stets ein faires Spielerlebnis mit absolut zufälligen Ergebnissen zu garantieren, kommen bei Luck immer unabhängig geprüfte Zufallszahlengeneratoren (Random Number Generator, RNG) zum Einsatz.

Online Casino Test: Luck

Die Luck Online Spielothek behauptet sich seit mehr als 20 Jahren erfolgreich am Markt und dafür gibt es gute Gründe. Auch in unserem Test hat die renommierte Internet-Spielothek auf ganzer Linie überzeugt. Fantastische Spieleauswahl, schnelle Auszahlungen und ein kompetenter Kundendienst – Die Liste der positiven Aspekte ist lang. Das Sicherheitskonzept von Luck genügt ebenfalls unseren hohen Standards.

Info: Die Zahlungsmethoden Neteller, Skrill, eZeeWallet und Paysafecard stehen derzeit aufgrund regulatorischer Beschränkungen nicht in Online Casinos in Deutschland zur Verfügung.

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für CasinoLuck hinterlassen haben.

Alle Beschwerden anzeigen

Beschwerde einreichen

Not able to get winnings

I made a small withdrawl of £80 on Wednesday 28th November. Today is Monday 3rd of December and it is still pending. Every time I speak to someone they say it will be done the next day or there’s a problem with my documents. I had an email to say my documents had been approved on 28th Nov. I spoke to an agent today who said the payment department was not available (of course) and he would get his manager to email me as a matter of urgency. Well that was 9 hours ago and I’ve heard nothing. I do not mind waiting for my money to clear once it’s been processed as I know this can take a few days, it’s the fact that it is still pending and it is literally like it’s just being left there and no one is doing anything about it. I have played on hundreds of casinos and have never known winnings to be pending this long, with no one helping me or dealing with it.

Gelöst

£80

Waiting 20 days on a 10,000 SEK withdrawal

13 September i opened an account on CasinoLuck. I played the welcome bonus and i manage to win 10 000 kr. I made a withdraw, i am still waiting after 19 days. I have not been given any information and they not answer my mails. I followed they bonus rules, i read them before. I feel bad, i dont know whats going on, i feel helpless. Please help me- Nicklas

Abgelehnt

kr10000

Missing funds due to game glitch followed by inadequate investigation of the issue

I have been gambling online for 8 years now and spent probably over a million. My 'total game play' might be somewhere around 25 mio. All casino accounts I have opened (via AskGamblers) have always been examined by me on AskGamblers, I like to play at fair and reputable casino's. I have a positive track record and large game plays at many of them. My faith in the online gambling industry has always been high and I have always been telling people: "as long as you select reputable, licensed and audited casino's, you are better off than in your local casino due to the high RTP of online casino's". Right now, I am afraid that I cannot be that big spender and ambassador for the online gambling industry anymore. On Tuesday night 14th / Wednesday morning 15th I deposited EUR 7100,- in total at CasinoLuck. After make my last deposit for the 'night', EUR500,-, I was finally lucky. While playing EU20,- per bet on the game Renegades, which I recently discovered and which is one of my favorites now, I got a bonus game. During the first free spins, my balance went up form 500 to over 2500. Than the bonus game got retriggered and I was extremely excited since my balance went up from 500 to over 2500 in the first spins only and I had a lot of spins left. With over EUR20,- per bet, one might expect that my EUR 7100,- loss that night might be deducted big time or even turn out to be a win! But, unfortunately, short after the retrigger of the bonus game, "my session timed out". This was an error from CasinoLuck in the middle of an active and retriggered bonus game. No lost connection, no internet problems, just a session which was timed out by CasinoLuck. Normally, one can experience this while not being active for a while due to safety purposes, which is good. But I was in the middle of a EUR20,- per bet retriggered bonus game. Well, this is not convenient and spoils the excitement of the moment a bit, but I experienced similar situations at other casino's before and after logging back in I always found that my balance was in order and the pending bonus games were continued, so fair enough. But not this time. After logging back in, my balance was down to approx. EUR 500,- which was my balance right before the bonus game started. All the bonus games were gone. I tried some low value bets on the game Renegades, hoping that my previous session would be restored but none of this all. I immediately tried to contact live chat but they were closed. Than I immediately sent an e-mail explaining the situation and asking for help. I stayed up until the morning in order to be able to contact live chat as soon as they 'opened up'. No solutions were given at that moment, they escalated it to the technical department. I contacted live chat later that day in a really polite way, they told me that they 'really needed me to be a little bit more patient'. A day later, I received an e-mail from them: Dear XXXXXX, We thank you for playing at CasinoLuck and hope you are enjoying. I am writing to inform you that our technical department has checked your bets and as per our Disconnection Policy this round was automatically finished for you when the connection was lost. The 2500 coin win depends on the coin value you had. In this case the coin value was less than 1.00. I would also like to let you know that you have 50 free spins on Astrodice waiting for you to use. Well, in this e-mail they admit that there was a 2500 coin win in total but they claim that my coin value was less than 1.00. That is not true. My last bets were under 1.00 just to try to restore my previous session. So, it is not about my last few bets, this is about the bets before that. I gave them an exact time window. And those bets are gone. As well as my balance and bonus games. I cannot find these bets back in my game history either. But I can prove that I deposited large amounts of money. Sometimes in that (14 - 15 November) session EUR 1200,- in less than 25 minutes (500+200+500). Please tell me, how can I spend 1200 in 25 minutes with such low bets? I replied to this e-mail but did not get any respond. Until I was contacted by a personal VIP Account manager who called me for a promotion. She was not aware at all of the issue and told me that her colleague sending the initial e-mail was ill at home. I explained the situation to her. She would sort it out for me and come with a solution. I waited for days and after 5 days I sent a polite e-mail to VIP@casinoluck in which I asked for an update. No response. 27 hours later I sent another reminder. No response. Than I contacted live chat. I had to explain my situation all over again. Please see screenshot. Regina, my VIP accountmanager called my yesterday afternoon confirming what I was told on livechat. During my first telephone call a week earlier she asked me for proof and screenshots. How can I have screenshots if my session is timed out by Casinoluck and instantly after, I am redirected to the lobby to log back in? Should I make screenshots every split second while playing in order to be able to proof should anything go wrong? Nice business is this..! So, when she called me yesterday she confirmed again that 'there is nothing I can proof'. We cannot do anything for you. I am ready to send all e-mails over to AskGamblers upon their request. I have offered CasinoLuck to find a solution together without third party interference for 5 times. There is no other option left than filing a compliant here. AskGamblers, if you want to check my trackrecord at over 10 high ranked and / or AskGamblers certified casino's please let me know.

Gelöst

Bonus not credited as advertised

I got a Comeback promotion in my mailbox as follow Deposit any amount and we will give you 100 freespins on either slot of choice Starburst Gonzo Spinata. My bonus was not credited upon my then depoist so i spoke to chat to manually give me them and i told em i'd like gonzo. They then claim its not possible to credit me with anything but 100 freespins on Starburst. I then complained that i should be granted for what promotion i was offered since Starburst spins are worth half in value then gonzo. They are not willing to give me for what i depoisted for and i need help with this its not fair at all and i refuse to get tricked

Gelöst

Attempting to apply unfair rule which is not listed within their terms

I completed the wagering for my bonus, But casinoluck claim all of the net entertainment slots are only 50% contribution, Which is not stated in the terms and conditions. I believe they should be held to the terms and conditions as we players do. The live chat with my "VIP agent" Clyde: quote the terms and conditions for my claim on askgamblers Aaron: 6.Not all games contribute the same percentage towards reducing a player's wagering requirement. Wagers made on most games contribute 100%, with the following exceptions: Aaron: Jackpot games contribute 20%. Aaron: Keno, Cloud Quest, Tower Quest, all Table Games, Hi-Lo games and Video Poker games (except Jacks or Better) contribute 10%. Aaron: All type of Black Jack games, All Roulettes, All Jacks or Better Video Poker, Punto Banco, Baccarat, Oasis Poker, Texas Hold´em, Blood Suckers, Jackpot 6000, Craps and Casino Hold´em contribute 0%. Clyde: so where does that say Net ent 50%? Clyde: Mate! it doesn't does it? Aaron: " Further requirements may be set, according to the type of bonuses. " Clyde: ok taking it to askgamblers Clyde: that term is far to vague to even claim Aaron: It does not specify the Netent games being 50%, the terms and conditions inform you that games do not have the same contribution to your wagering requirement. You can of course always ask for such information via email, live chat or telephone. Clyde: it should be listed in the terms and conditions, Thats what they are there for. Aaron: The bonus policy was very clear stating that there are different games that contribute differently to your wagering requirement. However I do understand what you mean Clyde. Usually when customers read the bonus policy they come to Live Chat to ask for more information regarding what games contribute 100% and so on. Clyde: you can't just say they have always been like that because a few weeks before I won a bonus playing the same game with 100% contribution. I counted it

Gelöst

Slow withdrawal and lack of support

I joined casino luck and made my first deposit of $35 AUD using mastercard debit card on the 27 th febuary l had my account verified after 6 attempts and recived an email confirming this on the same day l put a withdrawal request in using the only method the casino was offering bank transfer on the 3rd of march l was told my funds had been rolled back into my casino account due to error with my bsb l made another withdrawal request on the 4th of march and later that day noticed my withdrawal was no longer pending but in pay and prossesing l contact support on the 9 th march and was told it takes 3 to 5 buisness days its now the 15th of march 11 days since l requested no withdrawal and 9 day buiness days since request l have contacted support 10 times in the last 6 days by email also left 2 messages and have not recived a single reply last night l was supprised to see live chat avalible so l spoke to them the lady told me inpay is the company that would be paying me the delay is they havent completed the payment provider hasnt done a kyc check or some rubish my sons birthday was last week l should have had the funds after trying to find answers when the casino were no longer even answering me l was shocked to see my funds could have been transfered back on my account or to my netteler or skrill acount instantly l would like to know who l can now take my complaint to cheers < phone number removed>

Gelöst

$1200

Stalling 13,502AUD withdrawal to Neteller

Hello, I won some money playing at casinoluck and wanted to withdraw using neteller since I was told it would be within 24 hours and it was the quickest method. I did this and 24 hours passed with no action. I contacted them the next day and they said it would be within a few hours and I should not worry. More than 6 hours pass and I ask them again and they tell me they are struggling to get money into neteller and that bankwire would have been easier since they always have money in their bank account. I said ok and contact them again the next day and they say everything is OK and they are just waiting on the manager to sign off on the withdrawal. I wait for another day and contact them again since nothing happened and they tell me another security measure has been triggered and it's out of their hands. I ask for a time limit and they don't give me one and say it can be indefinite.... They just keep changing the story and at this stage I don't know what to do because they don't even give me a proper time frame. I have already verified all my documents with them in the past since I had a withdrawal from them before and nothing went wrong but now I am getting worried since ewallet withdrawals should never be this long and every other casino I use has never had this issue.

Gelöst

$13502.92

No withdrawal option available

I have been trying to withdraw funds but casino has only given me 2 options that are not suitable. Inpay is not available to me because i am not a Belgium citizin and it directs me to a website not in english. Only other option is paysafe but when i have attempted to do this it will not process either. My deposits were made to casinoluck from my Visa and Mastercards and have previously had withdrawls to my Visa but told this is no longer an option for Australian players. They have not offered me with a solution i have been trying to work with them for 6days now

Gelöst

Account suspended, security team has not been responding to my emails, winnings are not paid

I have won around 700 pounds completing their sign up offer. As I tried to withdraw, my account got suspended. I received an email from their security team saying that i need to send them the following documents: 1. A scan or digital photo of your passport personal details page OR a scan of National ID card/drivers license (back and front). 2. A scan or digital photo of a recent utility bill (electricity, phone, or alike) not older than 60 days. 3. A screenshot from within your e-wallet. 4. A close up photo where you hold your ID/passport next to your face. I submitted the documents 7 days ago. After that, sent them a couple of emails but did not receive anything from them. I tried to contact the live chat as well. The lady was very unhelpful, she kept repeating that I need to send an email to their security team, although I explained that they have not been replying to my emails and since they do not have a phone number one can call, there is no one else except the live chat left to contact. The live chat representative asked me if I have sent the notarised documents, which was a surprise, since I was not requested to send any notarised documents. If this is what it takes to receive the money I won legitimately, I will do it. However, nobody from their security team has contacted me after I sent the documents, which they have requested. She also told me that my account is closed due to fraud, which really shocked me. I sent an email to their team asking what fraud was she talking about, however have not received any answer. Do not really know what else to do and how to get in contact with them, since they have been ignoring me. It really annoys me that once you win, they do not want to pay a player. This does not seem right to me. I am really looking forward to find out their reasons behind mine so called fraud, since I am sure that I have not done anything wrong: only played one slot and did not exceed 5pounds bet rule, and receive my winnings, of course. I believe that somebody has to regulate such casinos more closely, because they are doing whatever they please.

Gelöst

£700

Delaying too much for my withdraw request 1200 ZAR

Hello, I have had trouble to get my withdraw request 1200 rand last 5 days but I found here the withdraw time takes within 12 hours! I had got another payment of 2027 rand from their sister casino NextCasino within 12 hours after I made withdraw request. But unknown reason they don't process my withdraw request. I had sent my verification documents already where NextCasino had verified me but Casino Luck don't reply of my emails and process my withdraw request of 1200 rand only. Could you help me please to get my payment? Thank you.

Gelöst

R210

Beschwerde-Statistik

Gelöst 21

Durchschn. Betrag $ 1,161

Durchschn. Dauer 8 Tage

Durchschn. Antwortzeit 2 Tage

Teilen Sie Ihre Erfahrung mit diesem Casino

Teilen Sie Ihre Meinung mit anderen Spielern. Seien Sie der Erste, der diesen Bonus bewertet!

Spielerbewertung

7/10 ● 88 Bewertungen

Top-Bewertungen unserer Spieler

ramszs

vor 10 Jahren

10/10

This casino honor your pays, I did many cash out here, fas , after verify your docs (fast) they pays all you can win.

nymanroyale

vor 10 Jahren

9/10

Even though I didn't win on the site after receiving a generous bonus I still enjoyed playing on the site and selection of games they offered.

ozhsv

vor 10 Jahren

9/10

What a 'gem' of a casino. After trolling through lots of casinos on this site I hit upon Casino Luck. Checking the reviews and score on the site which is 9 (ie Superb) I decided to create an account, and quickly found out why this casino has such a high score (deservedly).

The site itself is smooth &slick. Claiming my 150% welcome bonus was a breeze. I only played 'Gold Factory' and didnt win however I was really impressed with this casino. You can sort the slot games by 'software' eg Microgaming, NE, etc, making browsing the games very easy (nice touch). Navigating the site was fast and instant.

After playing out my balance I noticed an email from the site saying I had 100 free spins to claim so I did so, and won $12. My only disappointment with this casino was the winnings from the free spins must be played only on the games that are promoted with the free spins. It would have been a really nice finishing touch to be able to play with this money on any other slot game and maybe even be able to withdraw any winnings, but this is a minor negative for which I will only deduct 1 point from what would have been a 10/10 score.

fb_10206710323611140

vor 10 Jahren

1/10

Nothing poor, very poor will not use again...

Very slow. Most games did not work. Spent 20 pound no bonuses on any of the slots.

Wont be using again.

winningfly

vor 10 Jahren

9/10

Casino Luck it is online casino which also have a sister place - Next casino. Both are very good places, and both seems super unlucky for me. But this is no matter for casino, it is just pure luck. At some casinos I had lot of withdrawals and a lot up, and at some casinos I am never ever withdraw, and played many times.

I do like their games selection. They have all regular games like Netent and Microgaming, but also such rare like IGT, iSoftBet and play'n'go. It is very nice to deposit in this casino for me - I have a lot of games to play. And also I love to play Cleopatra II slot in this casino.

Unfortunately they do not have much and big reload bonuses. Looks like casino owners decide to invest more in raffle and freespins promotions for deposits, and not in reload bonuses. They usually offer 35% reload bonus, and only once in a month 50% reload bonus. While other casinos sometimes give better bonuses. But at least there is 5 freespins each week on different games for me, and I am very happy with that.

I do like that I never made withdrawals from this casino. It gives me feeling that when finally my luck comes in this casino - it will be great luck and very good withdrawal. Not sure if they pay fast, but I think they do it within 24 hours - for me it is more than ok.

Tried email support once - they replied with a matter of minutes. This is top class service.

I rate this casino with 9 stars. Everything seems very good, and it is hard to say in which things they could be much better. I wish to get more and higher bonuses, but I think I could say same thing to absolutely any online casino.

Some tech troubles which occur from time to time at their website.

Inaktiver Benutzer

vor 10 Jahren

9/10

At Casino Luck I am active for three years and still be back whenever the active promotion in their casino. For the new year and Christmas regularly surprise us with some free spins promotions, and this is the reason why the casino is among the most generous in the market. From software to Luck Casino you can try out the game of the following bidders: Quickfire, Betsoft, Ezugi, Net Entertainment, Play'n Go and Softbet. My favorite games come from NetEnt and Quickfire, and from them to isolate Fisticuffs and Jack Hammer 2 slot with whom I hung out yesterday at the Casino Luck.

For a long time I have some money in the account, but I arrived to spend it the last two weeks. So I logged onto yesterday at Luck Casino account and play in the Scarface slot machine. I started with something smaller stakes € 0.80 per spin. I took the auto-play of 25 spins and the initial € 75 after the auto-play on the account I had € 58, the loss would have been greater and that in the last couple of spins I did not get about 10 € thanks Nudge Wild symbol, which is combined with other symbols brought these gains in the series. After Scarface I crossed the Dead or Alive and here I am back about 10 € which I am lost to Scarface.

I was left in the account about 60 €, which for a few days to spend, because now I really have no time for that. I have never paid money to the Casino Luck though I have many times received bonuses and paid money via Skrill account, and once I made a deposit using Mastercard. There were few complications of cards, a problem arose because I did not check the card, which expired a few days ago, so I'm only after the assistance Luck Casino customer support, accept my mistake and apologized to the operators. I do like the casino, especially for page design, especially because of the simplicity of options that are well distributed across the screen. This is yet another reason to me, I will give them a nine.

luck246

vor 10 Jahren

9/10

Casino luck good variety of games, easy to use site and best of all fast payouts. Which is how a online casino should be, my first deposit here I was lucky, had a win made withdrawal with my Neteller account. Didn't have to jump through hoops with verifications ( unlike other casinos I have played at ) payouts was pretty fast.

I do recommend this casino. I enjoy playing here and it does feel like I'm playing at a place that is professional and legit.
Just one thing they may improve on is bonuses, but that is no big deal for me.

Johnajax

vor 10 Jahren

9/10

Casino Luck is maybe most complete casino on the world. They have all what you need and that is reason why I love this casino. Special I love their site. Nice combination of black and green is nice for my eye and it is very simple to use. They have more than 890 games in their offer and it is hard to organize that to be easy to use but they done great job. You have a lot of categories which can help you find what are you looking and you can search by name and everything is in perfect order.

Beside great site they have best games. That is sure because they have games from almost every game provider (every good game provider) and that is big advantage for this casino. I love playing here because of great video slots which they have in their selection. So I love to play classic slots like Gonzo’s quest, Jack hammer, Thunderstruck or Game of thrones and I have all that on one place, there are a lot other casino who offer similar selection of games but this casino is safe and secure and I prefer this casino.

I played here a lot, I use a lot of their bonuses, made a lot of deposits and cashouts and I never had a single problem with this casino. I sent them my document and they verified my account within few hours and since than I never had to do anything else and I am very satisfied. They warn me on time when my deposit method is about to expire and that is all. Of course I love when they surprise me with free spins with email and all winning from that spins are cold hard cash… that is something : ) .

When it comes to payouts this casino is good to. I won’t say the best but in most of cases you will have your money within two days or 48 hours and that is not bad at all. The most important thing is that they don’t make any problem no matter how much you withdraw because I had problems with other casinos when I cashout 50 $ it is all cool but when I cashout 500 $ than almost every time they find some problems, than again I need to verify account and all that is very boring, with this casino I never had that problem or any other problem with cashout and that is most important.

jules49

vor 10 Jahren

9/10

I love the IGT game Pixies of The Forest and won £300 with my first deposit of £50, after playing out the bonus.

Received withdrawal payment within 2 days. Hows that for speed!

No chat support, but they do email you back within a few hours.

Damian

vor 10 Jahren

9/10

I played in this casino maybe one year or so ago and I liked it to spent some time there. Well I never used to cash out from this casino but other users are reporting that they are fast. For sure Casino Luck is 1 of all the best casinos at this time. I want to tell you the reasons why.

I think this casino is great place to go. And in this casino we have large number of games to play because there are so many software provider to choose from.The best known are the Microgaming and Net Ent. but the rest is too worth of try I played mostly in Microgaming and Net Entertainment.

The bonus for newbies not so good because have bad wager requirements. Maybe this second is better with 50% match but generally the bonuses are not good. 12 languages here. Plenty of payments options and good live chat. USA is forbidden from playing and few countries.

There is big withdrawal limit 25 000 euro for 10 days. In Euro grand casino we have only 9 000 $ but per month!. So it's that difference. If you hit jackpot or something big – cash out limit is important thing to consider regarded to big sum of money you can win,because you play for it right? So better idea is to play here for safety reasons. I write this because many of us try and someday we want to be ready to handle our luck. I deposited via Skrill, it is my most used e wallet which I recommend too.

Many Currencies to choose from, so you can play in your local currency. Casino was created in 1999 year so they are very old as the online casino. In General if you looking for solid casino and you don't have bonus related expectation you should consider to play at this casino.

- Bad bonus rules, there are many better offers. I think it's all.

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