Casino Gods

There is nothing to like about casino gods. The games are good but they are all available on better sites. Customer service isn't customer service. Nope not 1 positive

Far to much to list. Withdrawl times are a joke. Takes ages to get your money and can't call it customer service as that's non existing and scripted. They put £2083 in my account. I made the withdrawal 01/12/22. I then deposited and continued playing. The site went down and when it reopened my account it was closed. I received an email YESTERDAY..... telling me it was an alleged error. They said I committed fraud but using some of it and trying to withdraw the rest. WOW what an allegation to make. That is why they closed my account and I'm yet to get anywhere regarding my 100% legit balance. No apology or explanation just accused of fraud because of their own apparent error. Stay clear of genesis Global who run many of these sites. Just read reviews on other sites about them and make your own mind up but personally I'm delighted they are leaving the UK.

Their casino has a wide variety of games and was quite enjoyable. Along with a whole bunch of sister casinos..............not many casinos with a good layout of games as them.

Verification for my account has taken over 4 months. A spiral of requests from them that literally feels like it'll never end after I had asked them about my VIP cashback that used to be displayed on their casino after about 3-3.5k was deposited over a couple of weeks. They were fine to let me deposit but the same day I asked about my cashback I was hit with account restrictions for "verification" that has now dragged on 4 or so months. I would not recommend this casino if you plan on cashing out or want a casino that sticks by what they say.

The only positive is the Variety of games that they have. Unfortunately the negative out weights the positive by a considerable amount. I’ve logged a complaint with genesis and with this website

Not received my withdrawal after 12 days and now the website doesn’t exist. Again, I’ve had to log a complaint. This is very concerning and it causing me a lot of stress

They have a wide variety of games and the layout operates very smoothly. They have tabs on the top of their website for shortcuts to different games

Well, they have stolen my winnings and still haven't paid out any of my winnings. We are waaaaay past their stated terms and conditions for paying out winnings and still nothing. i have raised a complaint on askgamblers and they haven't even bothered to repond to that complaint...

Clearly you should avoid this casino at all costs

25 euro Payed in with 1. Bonus and Freespins, after ca 2h I got 900 euros send back to me <3
Can't say anything bad about it, my fav games are there, new games following everytime

Overall I like this site, but withdrawal processing time is horrible. My previous one took 2 weeks to get money, but I was convinced its because verification was in progress . Now I put 3 separate withdrawals requests around midnight 27th /28th. Still pending. But the worst thing is that I cant contact them. Mails with no answer, and chat is busy or there is no available agents, no matter what time, and how long im waiting. Its such a shame, because I would consider this website as one of my favourite, but problems with money out is disappointing..

Große Spielauswahl. Viele Einzahlungsmöglichkeiten. Ist trotzdem kein gutes Casino. Wieso? Das lest ihr im negativen Bereich. Vorsicht ist geboten....

Sperrt Konto sofort nach hohem Gewinn und zahlt das Geld nicht aus. Auf Anfragen wird nicht reagiert. Auch nicht auf Vermittlungsversuch über Ask Gamblers.

Signed up, was offered a welcome bonus which I accepted.

Played through my balance and the bonus balance but there was 20p of bonus left. I deposited some more struck on a spin that used 20p bonus that was left and 30p real money. The win was £510.

Was absolutely overmoon until I realised that 70% of the win was sent in bonus funds even though the stake was less than 50% paid for by bonus. Spoke to chat who said that this was terms and would need to forfeit the whole amount if I wanted to withdraw any of the real money balance. I continued to play trying to complete the wagering requirement until noticed that after £250 of wagering - the wagering requirement hadn't moved - I now had after some wins £300 in real balance and £300ish in bonus! I spoke to chat who said if I wanted to withdraw even £1 in real I would have to forfeit the full bonus balance it’s unreal.

They force you to empty your real balance before any bonus wagering can be completed! they don’t measuring wagering as a ratio so you literally have to lose all your real money first. It’s basically impossible to complete a bonus wager. Unbelievable. I forfeit the bonus £300+.... which was only 20p! And withdrew the £300 I could before closing my account for good. They basically stole £300 from me for a 20p bonus stake.

Disgusting. Don’t use.

Ich hab gespielt und tatsächlich was gewonnen. Ich habe die Auszahlung veranlasst und es wurden Dokumente angefordert. Wie üblich habe ich Ausweis Adress Nachweis und Nachweis Kreditkarte geschickt. Tagelang nichts passiert. Zweimal über Chat versucht. Nur Englisch. Für Deutsch würde ich immer vertröstet aber es gibt wahrscheinlich keinen. Nun würde mir dann nach vier Tagen erzählt das sie noch einen Kontoauszug und einen Nachweis über mein Konto bei Sofort Überweisung haben wollen. Ich weiß nicht warum man denen einen Kontoauszug senden soll mit absolut sensiblen Daten. Deshalb gibt es ja Sofort Überweisung. Noch nie musste ich bei einem Kasino einen Kontoauszug vorlegen und möchte es auch nicht weil ich Angst habe vor Datenmissbrauch. Ich habe das auch noch bei keinem anderen Casino erlebt. Bis jetzt habe ich 5 Tage nach dem Auszahlungswunsch immer noch kein Geld erhalten. Ich habe das Casino aufgefordert mir die Rechtsgrundlage für den Zugriff auf meine Kontodaten zu nennen. Und ich weiß auch nicht was das mit dem Nachweis mit Sofort Überweisung zu tun hat. Ich warte nun auf Antwort. Ich werde hier weiter auf dem laufenden halten. Diese Probleme bei der Auszahlung habe ich noch in keinem anderen Casino gehabt. Würde mich interessieren was andere für Erfahrungen gemacht haben.

Communication on the chat is very direct and always stuck to frames set on both parties as long as you work together any issues can be resolved as long as you follow the T&C .... I can't thank them enough for listening to me with my concerns on my verification / withdrawals

Slow and long time frames on withdrawals / verification but over all the chat service is very clear and direct - ( This is my experience )

Just make sure everything is documented down and request clear questions and time frames with the chat operative

Thanks