Casino Extra

As you may have noticed it has been impossible to access the CasinoExtra URL for a few hours. The casino is not actually down, the problem is due to a much bigger issue. It seems the fibre-trunks which connect the internet to much of the Caribbean via Miami, where the main fibre hubs are located, are damaged. This issue might also be affecting other casinos with servers in the Caribbean region, including Curacao.

We are constantly in contact with the ISP and other service providers in that region to try and get updates on the situation. The last update we received was this: "All the redundant undersea fibre cables terminate at the landing station in Miami, however there is a third party carrier involved in transporting the signals from the landing station to the carrier neutral facility. The break in the fibre seems to be at this third party carrier's network". So we hope the situation will be fixed soon.

I would like to apologize for this problem, but unfortunately there is not much we can do besides wait and hope for a speedy fix. As usual, please feel free to contact me directly if you have any questions or if you would like to just talk to someone from CasinoExtra.

Regards,
Robert
CasinoExtra

And yes another Netent casino which are my favorites casinos, but this casino has also Microgaming and some other games, which personally I am not that interested neither have played their games. So, Casino extra, me being and free chip hunter or for some free spins, I was searching and searching but I couldn't find anything free as a welcome bonus.

So the next step was to deposit and try their casino. Well whenever I sign up or I want to make deposit in some casino, I always do some research of them, because I want to know can I play there, trust them in one word, whom I am giving my money. So when I was reading about them I liked theirs bonus, which is 150% match, which is great one, but the only thing I didn't like about this casino, that they are Curacao license.

Don't take me wrong I didn't have any unpleasant experience with them, its just I don't trust casinos licensed in Curacao, just because I had very, very unpleasant experience with Laromere Casino which they are Curacao, so whenever I Curacao I am always on second though should I deposit here or not. But still we cant think that all the casinos are bad.

Well my experience with this casino, so far is great. Well lets back to the first deposit, I did deposited 20 euro and started to play with theirs bonus worth 150% match, which gave me solid amount to play. Like always I played Gonzo Quest slot, well at the beginning was not so bad, but after Gonzo started giving me only dead spins. I changed the slot and played Starburst but even that slot was unlucky for me. Well I finished my play there, but I liked theirs casino and will be depositing there for sure.

Good Luck!

Another casino with NetEntertainment and Microgaming and how can I say no to them when I know I am going to make good money and have fun when their is these two platforms. So I joined this casino.

They have a very nice welcome package which is the 150% match up bonus if you do a deposit with them fir the very first time. The wagering in 30 times which I do not care about because it is of no use as it takes a lot of time and probability of making it is very low. The problem with me and match up bonus is that whenever i engage in this wagering race I always get greedy and start making big bets on slots and that is very dangerous because slots are all about luck and their is mot much you can do about it. So I always go with the money I have deposited so whatever I win is simply mine.

In this casino I started with Gonzo's quest I do not know why but I had an intuition that this will play me well and it certainly did and within a couple of hours I hit a lot of free spins and it paid me about 55$ and I am literally dancing.

Because this is the first time this game had something good to me. I tired new games with them like wild water and this os was a very bad idea because not only did I lose the money I had won from Gonzo but I also lost some of the money I had deposited. And in desperate times I always go for black jack because it never fails to amaze me and always gets me good money. I would rate this casino 8 out of 10 because the support was not that active in my case and some games were not as good as I expected but a nice casino over all.

It combines instant play and mobile portability.

It provides the best software of Micro gaming and Net Entertainment which are the two best soft wares in the world. It is easy to download and access. I like its animations and graphics a lot.

I started playing it few years back when I joined this casino I did not have the proper knowledge about. I spend hours in it and enjoyed playing it and the games are so much fun that I never realized that I was playing for so many hours. That is what I like about them because when you are enjoying the games that is when you start winning good money.

They give exclusive bonuses as 150% is the best as welcome bonus for the new gamblers to play the game and gain interest in it. The site is user friendly and it is very easy to understand the concept and better try slots than the table games because slots are very cool and there are chances of winning good money from them. And you do not really want to miss out on a welcome bonus like this and you might just meet the wagering requirements as well. Loved the design of the site specially the animation which are always eye pleasing. Wish it had a no deposit bonus as well.

I gave it a overall rating of 8/10 and in terms of software 8/10.
If you stuck somewhere and do not know how to get over it you should take help from customer service as they provide the best customer service by their live chat video service. They quick reply to your mails and reply accordingly. Live chat is really cool and I loved it.

As a player who like to play Microgaming and Netent games, of course I can't miss a chance to play at new casino for me- Casino Extra.

This casino has games from both this popular softwares Netent and Microgaming, plus few games from Betsoft, but as I did not like this games, I am did not like to even mention such software, sorry if you fan of this Betsoft slots.

Casino extra offers to new players 150% bonus on first deposit, and as I see from few reviews many players complain about big wagering. Wagering is actually 30x deposit + bonus, not the easiest one of course, but for me it is simply ok. I make deposit of 50 and get 75 from casino, so I had to wager something like 4k which is not impossible to do on lucky day.

This is of course nice money on account, and I start from Netent games, where I managed to boost my balance to 300 euros with some euros more. After this I go to Microgaming games, try their 243 line games, and like in almost every such occasion I just lost all my balance on Immortal romance, had streak 400 spins without any feature, and just spin and spin, because I thought that feature will come and recover my losses. Strange thing that I did not get any emails with bonuses or free spins from casino, and I did not like such things. Also looks like this is problem for almost all new casinos.

I think Casino Extra is good to play casino, not sure about their withdrawal times, but welcome bonus is good, live support was good and help me with my question, and games selection here is great. I rate this casino with 7 stars, because I did not test their withdrawal. Can be 8 stars, if they really withdraw within 24 hours.

Hi Zeljko777, I'm sorry to hear your experience was less than satisfactory. Please do allow me to reply to some of your concerns:

- The wagering requirements are not of 90x. They are of 30x (d+b)
- Regarding your gaming experience, you were playing on one or more of the platforms we use: NetEnt, Microgaming or Betsoft. These have all been certified and audited and guarantee fair gaming and absolute random results. We (the casino) can not control or influence the result and outcome of the games.
- As for the withdrawal limits, this is a typo on the review page. The proper limits are 1000 USD per day, 5000 USD per week, 20,000 USD per month. We have asked AG to update this information.

As mentioned in the post below, should you wish to contact me directly to discuss and specific issues, please feel free to do so using my email address at [email protected]

Casino Extra was a mistake I shouldn't have made, nothing worth major brain storming, but before I get into, what seems as mostly complaints, I'll get over with the Pros and Cons for this casino

Pros
-Microgaming, NetEnt, Betsoft, Visionary iGaming
-Multilingual
-Alot of deposit methods
-Ranked #53 out of 600 others

Cons
- Bad player reviews and experiences
- Bad personal experience
- 90X wagering requirements( Seriously? What sup with that? )
- No downloadable version

My personal experience with this casino was far from satisfactory, yes the registration was a breeze, but it's all downhill from here.

First of all, on the nice 150% deposit bonus you get, you have to meet the wagering requirements. Seems fine so far ? Ok. But the wagering requirements are far from OK. You have to match 90X wagering requirements before you can make a withdrawal.

I was playing slots, and I was keeping in mind this unsatisfactory player review who stated, that, it felt like no money was won whatsoever.
And I have to say, this has been proven very true. Usually, when I'm in a nicer casino, it feels overall not that bad to have a losing streak, but out of all the spins I had , I lost everything, and won mostly 0.xx values. It's sad. I wasn't supposed to join this casino in the first place, and I've broken my own research rule, but this is of course a mistake that I've made myself.

I have to say, my experience with this casino was overall bad, I didn't like it, it was a waste of time and most importantly money.

Also, on askgamblers.com it says, withdrawing 1000 per day, 5k USD per week, and 20k USD per week, which, in terms, means what exactly? Some days I get to withdraw 20k, some days 5k? I don't get it.

Bad casino, lousy service, huge trust issues, 2/10, feel free to join if you want, I would not recommend!

Hi all, my name is Robert and I work with CasinoExtra. First of all I would like to apologize for not posting sooner. I had some problems setting up my account but we have been reading your feedback and even gotten in touch with some of the players who posted here. Please consider that we are a new online casino and although we try to be every bit as great as any of the bigger brands out there, we also experience difficulties on our way there. So now on to the solutions:

To tackle the first issue reported here, the "high wagering requirements": we are happy to announce that the requirements for the first deposit bonus have been lowered from the original 50x down to 30x for the deposit + bonus amount. We have also emailed all players affected and offered them a special reload bonus with the new wagering requirements. We hope this will make up for the initial disappointment. We have also improved the Superpoints program, meaning you can now earn more points with every action you take in the casino and you now you can also exchange your points for more free spins.

The second issue reported here was a "fake bonus for Bulgarians": there was no fake bonus, the T&C of the casino state clearly that there are a number of countries not eligible for bonuses, one of them being Bulgaria. The mistake our casino made, was forgetting to relay this information to AskGamblers when they wrote our review. For that we apologize. We have now given AskGamblers the list of restricted countries and they were kind enough to include this in their review.

The last issue pointed out here was "rude support": we have looked into this and although the support was not exactly rude, it was not up to standards either. Customers deserve more than a short, canned response (template). They deserve to know another human being is taking time to read and understand their complaint and they deserve an answer that will make them feel that they matter. Even though we outsource this service, we will be dealing with this issue in-depth. We will get closely involved in how agents are trained and their performance in support matters.

Finally, I just wanted to apologize to anyone affected by any of the above issues. We are striving to become better every day and like anyone else, we also learn from our mistakes. Thanks to AskGamblers for providing a platform for players to communicate directly with operators, this is a great way to learn, improve and grow. Also, if anyone has any issues or questions they wish to direct to me, please feel free to do so using my direct email: [email protected]

They have a good variety of games and the website runs well with no lag - but thats it.

I'm not sure who wrote the first review, but I'd have a guess that it's a staff member. Why? Well the casino doesn't deserve its ranking in my opinion. In fact I just don't trust it. I've been playing here for about 5 hours and I have hit just about nothing over 50+ slots. The returns are diabolical - in fact they are so bad, I'm quite suspicious about what is going on. Just spin after spin and poor returns. The best casinos are the ones you can win at - or at least feel satisfied you have njoyed some winning experiences even if you lose - I did not get that here at Casino Extra. I feel let down, disappointed and robbed. Don't play here. The bonus wagering requirements are also very high at 60X. It says it all: this casino wants your money and isn't going to give you anything in return without a fight.

Casino Extra is a very nice casino room which is powered by Micro gaming software which as we all know rules his industry and they also have live table games by visionary i gaming which i have heard for the first time to be really honest.

We can play the game on their site on our mobile but they do not have a downloadable software to offer and they also do not have a no deposit bonus which is the best thing a casino room has to offer to its users. Everyone would love to know about a casino and its games before risking their own money. But most of the casinos in this industry do no offer a no deposit bonus i guess they do not want to lose money for free.

But what they have is 150% match up bonus on our deposit which is really cool and very exciting because the moment I received my bonus I was onto meeting the wagering requirements and let me tell you something they have amazing and very entertaining games on this casino room and the games are very fast and his is probably one of the few casinos where I have managed to meet the wagering requirements and I was very happy and I got the money through some days only and I am glad that I joined this casino room because not only did I win the bonus money but I also won a lot of cash by playing with this casino room.

During the second withdrawal of mine I was having a little bit of a problem but then I consulted the support team and then I realised it was due to some holiday that my payment was sent a couple of days later. I think this casino is really nice and genuinely one of the best.

Thanks