AskGamblers schneller Überblick
Redaktionelle Einschätzung
Beim Einstieg macht Casino Extra vieles richtig. Das aufgeräumte Schwarz Gold Design wirkt hochwertig und ruhig, die Bedienung ist intuitiv und ohne Umwege möglich. Sie finden alle relevanten Funktionen sofort.
Die Anmeldung ist einfach gehalten und in 2 schnellen Schritten erledigt. Der Live Chat ist klar sichtbar und jederzeit erreichbar und für die Sprachwahl inklusive Deutsch genügt ein Klick am unteren Seitenrand.
- Der Kundensupport ist 24/7 über den Live Chat erreichbar
- Gut entwickelte Tools für verantwortungsbewusstes Spielen
- Das tägliche Auszahlungslimit ist auf 1.000 € begrenzt
- Auszahlungen werden am Wochenende nicht bearbeitet
Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.
Casino Extra Details
Hier finden Sie alle Details zu diesem Casino.
- Allgemein
- Zahlungen
- Spiele
- Verantwortungsvolles Spielen
- Kundensupport
Allgemeine Informationen zu Casino Extra
Hinter Casino Extra steht die Samaki Limited, ein Betreiber mit langjähriger Erfahrung seit 2013. Das Online Casino ist unter einer Anjouan Lizenz aktiv und richtet sich mit 5 verfügbaren Sprachen an ein internationales Publikum.
Besonders spannend ist das VIP Programm, das aktive Spieler mit individuellen Vorteilen und speziellen Angeboten belohnt. Auch unterwegs müssen Sie auf nichts verzichten, denn das gesamte Spielangebot läuft problemlos im mobilen Browser, ohne Download oder Installation. Weitere Details finden Sie in unserem ausführlichen Casino Extra Testbericht.
- E-Wallets 24 Stunden
- Banküberweisungen 3-7 Tage
- Kartenzahlungen 2-7 Tage
- Auszahlungen am Wochenende Nein
- Progressive Jackpot Gewinne None
Zahlungsinformationen und Optionen bei Casino Extra
Bei Casino Extra können Sie FIAT und Kryptowährungen nutzen und aus mehreren Einzahlungs- und Auszahlungsmöglichkeiten wählen. Einzahlungen werden sofort verarbeitet und in der Regel ohne zusätzliche Gebühren durchgeführt.
Der Mindesteinzahlungsbetrag liegt meist bei 10 € oder 20 €, abhängig von der gewählten Methode. Die maximalen Beträge variieren je nach Zahlungsart, wobei Krypto Einzahlungen in der Regel besonders flexibel sind und sehr hohe oder unbegrenzte Limits haben können.
Die Mindestauszahlung beträgt 20 €, bei Banküberweisungen liegt der Betrag etwas höher. Die Standard-Limits liegen bei 1.000 € pro Tag, 5.000 € pro Woche und 20.000 € pro Monat, während VIP Spieler höhere Limits erhalten können. Auszahlungsanfragen werden an Werktagen meist innerhalb von 24 bis 48 Stunden bearbeitet.
Jede Einzahlung muss mindestens 1x umgesetzt werden, bevor eine Auszahlung möglich ist und vor der ersten Auszahlung müssen Sue mit einer Kontoverifizierung rechnen.
Spiele bei Casino Extra
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Alle Spiele können Sie auch im Demo Modus testen, ganz ohne Registrierung. So gewinnen Sie einen realistischen Eindruck vom Spielangebot, bevor Sie echtes Geld einsetzen.
Den Schwerpunkt des Casinos bilden Online Spielautomaten. Über 2.500 Titel stehen bereit, darunter Megaways, Jackpot Slots, Bonus Buy Spiele und schnelle Crash Games.
Wenn Sie zu den Fans klassischer Casino- und Tischspiele gehören, finden Sie zahlreiche Varianten von Roulette, Blackjack, Baccarat und Poker.
Im Live Casino erleben Sie zusätzlich echte Dealer und unterhaltsame Game Show Formate, die das Angebot abrunden.
Verantwortungsbewusstes Spielen bei Casino Extra
Casino Extra setzt klar auf Spielerschutz und gibt Ihnen praktische Werkzeuge an die Hand, um Ihr Spielverhalten bewusst zu steuern. Sämtliche Funktionen sind einfach erreichbar und entweder im Konto selbst oder über den Support verfügbar.
Über die Player Controls im Menü definieren Sie Einzahlungslimits auf täglicher, wöchentlicher oder monatlicher Basis. Senkungen wirken sofort, Erhöhungen erst nach einer Schutzphase. So bleibt Ihr Spiel kontrolliert und planbar. Eine transparente Übersicht über alle Transaktionen unterstützt Sie zusätzlich.
Für Pausen bietet Casino Extra flexible Lösungen. Sie können Ihr Konto vorübergehend stilllegen, eine längere Sperre aktivieren oder sich dauerhaft ausschließen. Diese Optionen lassen sich direkt im Benutzerprofil oder per Live Chat einstellen. Ergänzend stellt Casino Extra Selbstbewertungstests sowie Informationen zu externen Hilfsangeboten bereit, falls Sie zusätzliche Orientierung oder Unterstützung wünschen.
Kundensupport bei Casino Extra
Casino Extra bietet einen Support, der jederzeit für Sie da ist, 24 Stunden täglich und an allen Wochentagen. Der Live Chat ist dauerhaft auf Englisch verfügbar und in den späten Stunden wird für andere Sprachen häufig eine automatische Übersetzung genutzt. Für die meisten Anfragen ist die vollkommen ausreichendist. Antworten erhalten Sie in der Regel sehr zügig, meist innerhalb von ein bis zwei Minuten.
Zusätzlich steht Ihnen ein gut strukturierter FAQ Bereich mit Suchfunktion zur Verfügung. Dort finden Sie schnelle Hilfe zu Themen wie Identitätsprüfung, Kryptowährungen, Bonusbedingungen, technischen Störungen und laufenden Umsatzanforderungen.
Für spezielle Fragen oder das Einreichen von Unterlagen können Sie den Support auch per E-Mail erreichen. Verifizierungsdokumente laden Sie dabei sicher über Ihr Spielerkonto hoch.
Beschwerden
Lesen Sie die Beschwerden, die andere Spieler für Casino Extra hinterlassen haben.
Beschwerde-Statistik
Teilen Sie Ihre Erfahrung mit diesem Casino
Teilen Sie Ihre Meinung mit anderen Spielern. Seien Sie der Erste, der diesen Bonus bewertet!Top-Bewertungen unserer Spieler
Dear Loul, Thank you for your review. We usually pay out withdrawals very quickly, especially with e-wallets as you have also mentioned in your post. As a consequence of our success, our financial department has been overwhelmed by the many winning players we had over last week and some withdrawals might have been delayed a bit. We have now caught up with the workload and there shouldn't be any additional delays with withdrawals. In case you'd like us to take a closer look or even prioritize your withdrawal, please reply to our private message with your account details and we will do our best to process your winnings asap. Regards, The CasinoExtra Team
For quite a while I've been playing at casinos belonging to Casino Estrella Corp., and since I've felt quite satisfied with their services, last week I decided to take the Welcome Bonus of 100% offered by “Casino Extra” one of the two casinos in this group where I still had not decided to play, basically because all these casinos are very similar and differences between them are really few; but this time the bonus was a good incentive to make the decision to expand my experiences with this group.
Main aspects I like more of bonuses offered by this group are:
- You only need to wager your bonus + deposit 30 times to cash out your funds.
- You play with money from your deposit first, hence winnings you get with this money are withdrawable and, if you want, you can forfeit your bonus without affecting your profits.
- Live dealer games have a contribution rate of 25% or higher.
Also, the fact this casino has a very active representative here in AskGamblers, provides a degree of confidence that makes you feel always supported.
As in Dublinbet and Casino Estrella, in Casino Extra you cannot find the last game released by any of gambling software providers, however, here you will find video slot machines and all kinds of casino games of various brands such as Microgaming, NetEnt, Yggdrasil, Play'n Go, Genii, Betsoft, Saucify, Ezugi, Evolution Gaming, Actual Gaming and more, so you'll have over 450 games to choose from.
Here I could send my documents to verification prior to my first deposit and this process took them less than 24 hours, then I received an email where I was being notified of the approval of my ID and my address, and additionally I was asked to also to send scanned images of my credit card unless my deposits were made via Skrill or Neteller.
I deposited in my account via Neteller, however, after my wagering requirements were met, I proceeded to make my withdrawal and therein I found a button saying I still needed to verify my credit card. Before this situation, I decided to contact the support team via chat and I got a quick response in my native language, and the assistant suggested I send via email a screenshot of my Neteller account for verification. So I did it and in less than 24 hours my Neteller account was approved and immediately I could make my cash out and my money was in less than 48 hours in my e-wallet, even though they have stipulated on their terms 7 days as maximum limit to make payments.
Overall, I feel as satisfied with Casino Extra as with other casinos belonging to Casino Estrella Corp., I had no major problems and behavior of the entire support team was fully efficient when required; no doubt I will keep depositing and playing at this casino since I think I got good service and additionally, as I was lucky this time to play my favorite games here, it has left me a good taste.
Hi Raptordinos, Once again, thanks a lot for your awesome review and the many stars! I´ll just like to correct a little detail: we do offer all the brand new games of all our providers. We usually release them on our website days after they are launched by our game providers. And later on, we offer them as Slot of the Week (our Monday´s offer of 10 free spins) for our players to try them out for free. Except for that, you did explain everything very well, so I just wish for you to keep enjoying our services and be lucky with your favorite games :) Regards, The CasinoExtra Team
Casino Extra
It was near month end, cash flow was low and I came across this casino on AskGambers while looking for Casino with minimum $10 deposit. I saw this casino has many games, like Netent, Play n go, Yggdrasil and more. Oh did I mention how I love Yggdrasil games.
Is signed up and take up this offer with 100% bonus and 100 free spins on Startbust for measly minimum deposit of$10 and has a wagering requirement of x30 the bonus money only. These offers are normally difficult to find as most casino want minimum $20 deposit. I made deposit of $10 but the bonus money was not added to my balance. After a short while I realise that you need to go to the bonus section to claim the 100% bonus. I went and claim the bonus and at the same time ask support regarding bonus terms. They explained to me that you first play with your real money and can withdraw whenever so I could have finished my $10 and then afterwards claimed the 100% which is subject to wagering requirements isn't that great? I mean how often you get casinos that does not tie your bonus money to your real money. I received 20 free spins as well the same time. But didn’t bring me any winnings. I did not meet wagering requirements and lost my real money and bonus money the same day.
The next few days I had claim my 20 free spins on Starbust for 4 days until I received the 100 spins. I played the 20 spins and left the bonus money in my account. On day 4 I had $4 in my bonus and had a wagering of x30. I manage to complete the wagering and had $60 left in my account. I requested a withdrawal and verified my account. Winnings received within 3 days including verification.
I would recommend this casino and rate it an 8/10.
Hi Shafiek S., Thank you for your review and for these 8 stars :) We are glad you enjoyed our Casino, its welcome package, bonus wagering requirements, and above all: its great diversity of games (as you may have noticed, we love Yggdrasil too ;) )! Just so you know: we´ve got more free spins and reload bonuses all week long to boost your luck: https://www.casinoextra.com/en/promotions/ We wish you all the best! Regards, The CasinoExtra Team
The overview is pretty good looking.. full screen on games.
They're customer service is bad, the bonus system is a joke... I've spend around 1200 $ on several games...mostly slots and roulette...slots rarely give bonus games...and if they do, they very rarely pay anything to count with. They're roulette tables is a pure hoax, even though they say it's fair and square...do NOT believe that...they can keep hitting those number u haven't bet on... even if u play 2 x columns. It's amazing how obviously they cheat..and I'm more kinda surprised they haven't been caught doing it.
Overall I withdraw 48 dollars from the casino, and then I had enough one day after seeing they're roulette table hitting 3-17%...that means I bet approx between 83-97% bets...and yeah they just kept hitting those exact numbers I didn't bet on over and over again.
Oh yeah they do pay u when u win, if u win LOL.
Stay away, there is so many there are a lot better.
Another casino that I decided to try from AskGamblers list with my both favorite providers Microgaming, NetEnt and several else like Betsoft, Visionary Igaming,Yggdrasil Gaming.
After loading the home page which was kinda unusual i decided to chose instant play, also this casino provides a mobile version play and then I made my sign up which was easily done and after that I made a humble deposit of 20$. So I went straight to the slot section and I choose Game of the Thrones (243 ways) to play. I played this game with a minimum bet of 0.30$ and the game it self started really cold since in the first 10 minutes I didn't have much winnings but after that it was starting to get a bit warmer to me.
I began to get five of a kind more often but still it wasn't enough since I was stuck at 15 -25 $ for a while until I finally got my first bonus after 40 minutes of playing. I chose the Baratheon feature and after that feature I was only 16$ richer, I continued playing but now with a 0.60$ bet and it went fine I had some good wins thanks to the stacked wild plus I managed to trigger another FS bonus.
This time I went with Lannister feature. After the feature ended I was 25$ richer, so now in total I had 60$, so now I was at a dilemma should I increase my bet or continue playing with the current one. I choose to increase it to 0.90$ and left the game with 50 FS and when I got back my balance was only 25$, then I realized it was a mistake. I kept pushing the game out of anger and eventually I lost it all.
Overall this is a nice and I think it is reliable but I can't tell for sure since I didn't make a withdrawal here. From me 7/10
Fun slots, decent support,.
Didn't really like the visual theme and the software stalled for me a bit.
Casino Extra is another casino which has NetEnt and Microgaming software, we can say it is a NetEnt casino with Microgaming slots and with this offer I can really find a game just for me.
Their website is nice looking and simple which means you won't get lost in banners which distract you and a lot of colors which have nothing to do with each other.
I registered here a few months ago and claimed their no deposit bonus offer. They offer 280 slot games and I am sure you will find something for yourself. Unfortunately they don’t offer live chat support and it makes me wonder how does a reputable casino go without live chat support when we all know how important it is. Honestly I don’t know about expenses but I do know that casinos have money so this is an honest suggestion for casino extra to make live chat option available to players.
They don’t have any complaints here at AG so I don’t see a reason why I shouldn't make a deposit here. I would like to use this opportunity to point out that I wanted to make a deposit here few days ago but I had a question and didn't want to wait until the next day or a few hours for an answer so I made a deposit in another casino. That’s what I don’t understand when it come to live chat support you guys are loosing customers, we cant wait to get answers via email if we want to deposit now, there are many casinos waiting for players to get on live chat. I sent my question 3 hours ago and there is still no answer, that is why I can say that live chat support is average in my opinion. I especially cant understand how a casino which is relatively new established in 2013 doesn't have live chat support option.
I see they have nice cash out limits it is 20 000, the minimum deposit is 10 euros which is great too. They offer a nice reload bonus with 50 free spins and the welcome bonus is OK with a 30 x wager. They have nice loyalty program and points can be collected quite easy and you can use them to play free spins. For registering you will get 200 points, for uploading your documents 1000 points, for wagering and playing, for every deposit of course and for daily login 25 points and with 1000 points you can have 5 free spins.
One month earlier I found a special no deposit promotion from them, they give 50 free spins on their bet soft video slot which was the good girl bad girl. First I wasn’t impressed because I personally hate those bet soft slots but when I saw they have Netent games too I wanted to try it.
I signed up from the special link and after I completed the registration I started the good girl bad girl video slot. When it loaded I didn’t get the free rounds so I contacted with the support. She told me I have to go to my account and claim the free spins on the my bonuses section. After I did that the free spins were credited on my account. The free rounds were promising I get many nice combinations and the free games two times. When you trigger the free spin feature you can choose from the good or the bad girl feature. I picked the good girl and after I spin on the bonus wheel I get 18 extra free spins. I completed the free rounds and I left this game with 11 euro. The free spins have thirty times wagering requirements.
I started to play on the Gonzos quest with one euro bets. I was very lucky because from my last spin I get the free falls feature. This feature paid me 210 euro. I left the gonzo and played on other Netent games. Finally I completed my wagering requirements so I contacted with the live support, she told me I can withdraw 100 euro after I verified my account and deposited 10 euro with an e-wallet. I sent my documents and the next day they approved it.
I made a deposit on Friday and requested a withdraw from 110 euro on the same day. I thought they will pay me on the next week but they paid out on Saturday morning.
I am a member there since April, when I was searching for Netent games. I've played there several times and always have great time there.
My favorite thing about this casino is their game selection. This is one of the -not so many- casinos, who offer my favorite table game, which is casino holdem. And the variety of games overall is amazing.
The last time I played there was actually 2 days ago. I made a 30€ deposit and went to casino holdem table. I played there with 1€ bets and was actually very successful and after a little while of playing, I had increased my balance to 60€, so with that I decided to try their table game called "21 Burn Blackjack", well I don't know why it's called like that because it's the same blackjack, however, with 2€ bets I mostly won and when my balance hit 84€ I stopped and went to slots.
I started with slot called Elements, I had never tried it before, but I really have a crush on it from now on, the design is so cool, but the thing with this slot is that it's really similar to Starburst in some ways and in the possibility to win as well- I didn't manage to win anything within 30 spins, so in a hope to win something I spent 10 more spins there but nothing happened. 40 empty spins is not good.
Then I played Boomanji. I really liked the theme of it. I played it for ten minutes I guess and won something, but the winnings were smaller than my bets.
Somehow I felt like it wasn't my lucky evening there with slots, so I decided to cashout. Yesterday my money was in my account, so I am sure that other gamblers can trust in this casino.
I really like this casino and I recommend it for several reasons- the withdrawals are always fast, the game selection is amazing and everyone who loves Netent games will love them. And since I've contacted their live support before, I can say that they care about their customers and they are easy to reach and helpful.
Everything. A perfect place to play. Customer service responds me during business hours in less than 3 minutes. Game selection is perfect! I do not understand how they are ranked 86th?
Nothing. Perfection
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All was fine since last week, quick cashout with neteller and skrill, good selection of slots, good support ...
But since last week impossible to get a cashout by neteller, 1 week and always nothing, the support reply but each time they said it will be ok tomorrow ..but nothing ... What's happen??????? Why we don't know nothing about these unusual delay???