Casino Cruise

Slick site
Great selection of games
Good despoit bonus
Fast and friendly CS

Unfortunately the lag for me on this site is shocking every spin on every game lagging

Just played my 3 rd lot of free spins and it was so frustrating

So for that reason I'm out

Jackiemc 2818.. Great site, really nice support, great play for my money im a low roller and made a small deposit and am cashing out 300. I wish they had btg.. other then that nothing to fault nice layout no lag, great on phone or pc so trust me there worth a go.

Just wish they had btg. But nothing to fault waiting for my cash out they i will update.

Great Casino have everything all the big casinos have live roullette, blackjack and much more.
The staff are really helpful
This is now my number 1 Casino.
Withdrawals paid next day back to my credit card.
I am a Vip player and my agent leonardo is really helpful and makes my experience at the casino better than anywhere else I’ve experienced thank you leonardo great work.

Nothing to fault at casino.
This casino has it all.
10 out of 10.

Registered here yesterday for the first time. Played elsewhere but just got a little bored.

Excellent platform with great games. Customer service is really helpful and quick. I uploaded my documents this morning and they were verified by the afternoon. I've deposited quite a bit of money but have been lucky to win as well and am currently waiting for withdrawals to be approved.

Have enjoyed the experience so far.

Nothing negative to report so far. Everything seems to work as it should.

All in one I had good experience at Casino Cruise.
They have a good selections of slots
- Send often good deposit bonus mostly with free spins included for a just 10euro min deposit.
My verification process was quickly and the cashout was fast, too.

There isnt nothing serious to claim, but still something:
Fhe freespins which you get on your deposit will be only the day after the deposit.
Winnings from free spins can only be wagered on netent games

Right now deposits over paysafe not available. Support told me, will be available soon. Still not available

I was stunned by the bad score of this casino, so I decided to register here and write my own review too. Gaming experience has been great so far, site is fast and there seems to be whole bunch of games. There was little bit of waiting for approval of the documents, but when I contacted them via chat, it was taken care right away (special thanks to Emma). I have 750EUR pending at this time, but if there won`t be problem with withdrawal, I cannot find anything wrong with casino cruise.

Nothing to dislike yet. Reviews and complaints here made me little bit worried, but if you don`t see me at complaints section, everything has gone as it should, and casino deserves good rating. One star reduced because of the waiting.

Casino Cruise was one of the first casinos I registered at. I think that was almost 2 years ago. I was happy to see I could pay in my own currency. They have slots from Netent, PlaynGo, Quick Spin and NextGen. I can only play Netent, PlaynGo and Quick Spin. I think due to license restrictions NextGen is blocked for me.

I took their welcome offer at the time when I registered but that time I only knew Netent slots and only played NetEnt. I could not manage to complete wagering requirements that time. Still the newbie factor was in me in terms of slots, wagering skills and volatility in slots.

I have not played here for a while, always took some no deposit offers in between, but could never win anything. Yesterday I received an email for 100% bonus and 10 free spins and I decided to claim it. Deposit R150zar and received the bonus instantly, but did not bother to play the free spins yet.

Soon I went onto PlaynGo as these are the slots I use these days as the pay-out for me on these slots are much better than the poor Netent. I first fired up Vikings Runecraft and raised my balance, then I went to moon princess, took about 300 spins and no feature but my balance was increased. I played a bit of other slots from PlaynGo, few hours later I managed to complete wagering and requested R1020zar withdrawal.

I sent in my document for verification and now I am waiting to hear what they say. They said verification takes 48 hours and withdrawal could take up to 48 hours as well. Askgamblers website say the withdrawals to e-wallets take up to 24 hours, so I am not sure what is the right answer.

I am eagerly waiting for my money and hope I do not run into troubles. I think they should be able to process winnings same day. This 48-hour withdrawal times nonsense is old school

Good selection of games and some of the customer service representatives are very nice and helpful.

I have found this site to be misleading, after spending around£5000 on this site in the past year I was "lucky to become vip" which was supposed to come with a heap of benefits none of which I have seen unless you count constantly being asked to deposit so I will be given a 50% bonus on top with huge wagering requirements. As a vip you are supposed to receive weekly cashback again none of which I saw, every week there was a new reason why I wouldnt be getting the cashback and every week I would be told I would get it next week aslong as I kept depositing hundreds of pounds and you guessed it it never appeared. I had been given the cashback and other promotions I was supposed to be entitled to as a vip it would of come to quite a few hundred pounds and I think this was the reason as to why I never got it. End of the day if you don't want to pay it out then don't advertise it. It's unfair to players who are looking forward to receiving there benefits as a player, add that to the members of staff who simply wernt interested it's a sad mixure. Either remove the so called benefits casino cruise or pay out to your customers.

Good selection of games. 24hour online chat. I played on this casino without checking reviews first and upon winning I then checked and was very worried by what I read. Some saying they couldn't get their account verified or get their winnings. I sent off my documents as requested and they said they had not received them so they said I could send them over chat and that they would escalate things for me. My account was then verified within 24hours. I received amazing customer service from an agent called Tom and have been told my withdrawal will be pending for 48 hours and then go through. Right now my winnings are being processed but so far I have received 5 star treatment. Hopefully this continues until the winnings are in my bank.

The pending time for withdrawal is slightly long but I have seen a few casinos with this timeframe. Other than that, it's been a smooth and pleasant transaction.

Good game choice and gameplay which can be easily navigated by game providers.

After winning £1450 I was asked to verify my documents for the withdrawal to be processed which is common. However he service I received from this was simply the worst I have ever experienced. Told it would take 9 days for my documents to be verify and the withdrawal to be processed which is ridiculous (72 hours for verification, 2 days for pending withdrawals to be processed and 5 days for bank payment)

Also they clearly are understaffed as when on live chat I was regularly ignored for long periods and was passed between 5 advisors over two days all of whom skip round the question I was asking. Despite them telling me it would be 9 days I then received an email 3 days later to say that they had a backlog in the verification process department and that it would take even longer. When I asked how long it would be (as by this time I was growing concern having read recent reviews stating over 240hrs for verification) I was told that it would be 'as quick as possible' When I asked for a more specific time frame none was given. 4 days into the 9 still no verification and no withdrawal.

I will update review based on time frames and service received in the upcoming days.

Real shame as the site itself has great gameplay and is one of he better sites I have used in terms of organisation but customer service is so below other providers on the market it is frightening!