Markiere alle als gelesen

Einstellungen

Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht


Markiere alle als gelesen

Einstellungen

Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht
Bewertungen
section image
section image

Geschlossen

Betsafe Casino ist geschlossen, versuchen Sie es stattdessen mit:

Sportuna Casino
6.7 /10 2
BetyBet Casino
6.2 /10 1

Betsafe Casino

Spielerbewertung 106 Bewertungen
Beschwerdebeantwortung 32 Beschwerden
2 Tage durchschn. 32 Beschwerden
Was uns gefällt
  • Unterstützt durch NetEnt, CryptoLogic und anderen Entwicklern
  • Große Auswahl an Spielautomaten
  • Sicherheit durch VeriSign bewiesen
  • Live-Chat, E-Mail und Telefonsupport
Was uns nicht gefällt
  • Live-Chat nicht rund um die Uhr verfügbar
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Betsafe Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.betsafe.com/de/
Gründungsjahr
2006
Lizenzen
Malta Gaming Authority (MGA), Schwedische Glücksspielkommission Spelinspektionen (SGA), Estnisches Steuer- und Zollamt
Unternehmen
Partnerprogramm
Sprachen
Englisch, Estnisch, Finnisch, Lettisch, Litauisch, Norwegisch, Polnisch, Spanisch, Schwedisch
Typ
Instant Play, Mobile

Betsafe ist eine riesige Online Spielothek mit einer Gesamtspielerschaft aus Hunderttausenden Menschen. Sie bietet Spielern eine imposante Auswahl an Online Spielautomaten. Das gesamte Spieleeigentum von Betsafe ist von der Jurisdiktion Maltas lizenziert.

Online Spielautomaten

Was die Vielfalt der Spiele angeht, ist es schwierig, Betsafe zu schlagen. Dank dem gleichzeitigen Einsatz von zwei Software-Plattformen ist Betsafe in der Lage, eine Vielzahl der weltweitbesten Online Spielautomaten anzubieten. Falls Sie an innovativen, modernen Favoriten wie Jack and the Beanstalk, Blood suckers und Robin Hood Shifting Riches interessiert sind, sollten Sie sich die Angebote der von NetEnt unterstützten Spielhalle anschauen.

Bitte beachten Sie, dass Glücksspiel süchtig machen kann, daher empfehlen wir Ihnen, immer verantwortungsbewusst zu spielen.

Kundenservice

Die Beliebtheit von Betsafe ist vorwiegend aufgrund ihres schnellen Support-Teams gestiegen. Falls Sie irgendein Problem haben sollten, können Sie den Support auf drei unterschiedliche Weisen kontaktieren. Der Live-Chat ist die praktischste Methode und kann direkt auf der Website aufgerufen werden. Obwohl der Chat jeden Tag die meiste Zeit über verfügbar ist, ist er das nicht rund um die Uhr. In allen anderen Fällen können Sie Betsafe per E-Mail kontaktieren, um Ihre Probleme zu schildern. Normalerweise sollten Sie innerhalb einiger Stunden eine Antwort erhalten.

Sicherheit und Fairness

Betsafe versteht die Risiken des Internets und hat daher Maßnahmen ergriffen, um die Sicherheit seiner Spieler zu gewährleisten. Am wichtigsten ist, dass alle vertraulichen Daten, die Sie an Betsafe senden, durch das Industriestandard 128-Bit-SSL-Verschlüsselungsprotokoll von VeriSign geschützt sind. Das macht es unmöglich, dass Ihre Daten gestohlen werden.

Die Fairness von Betsafe: Da die Fairness von NetEnt und CryptoLogic durch diverse Drittpartei-Prüfer und angesehene Lizenzbehörden bescheinigt wurde, besteht kein Zweifel daran, dass die Spiele fair sind.

StallCation

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Betsafe Casino hinterlassen haben.

Alle Beschwerden anzeigen
Betsafe Casino - Delayed verification and rejected withdrawal
I started using Betsafe on 22.6.2024 when I deposited 1000 euros into my account, after that I generated some winnings and I withdrew my initial deposit of 1000 euros + 50 euros winnings (1050 euro withdrawal made 6.7.2024), the withdrawal that time was succcesful. I made another withdrawal of 300 euros 13.7.2024, that one also was successful. Now when I tried to make a withdrawal 30.7.2024 of 2002,99 euros, Betsafe wanted additional verification. Of course I have used betting sites before and I understand their KYC process, so I provided every document that they asked for. I sent in many documents (bankstatements, proof of income, etc.) so that they got exactly what they wanted, but it is all correctly sent in and accepted by Betsafe. Every document they have asked for, I have provided.

8.8.2024 I sent in the last requested document and I have now awaited any news since then. There have been no updates from livechat or email support and they are telling me that they are unable to help until the relevant department have reviewed the documents. I cannot understand why this verification is taking so long.
The requested withdrawal I made of 2002,99 (30.7.2024) euros has now suddenly been cancelled without any action on my behalf so now I am getting worried that there is something else going on.

I have given Betsafe a lot of my time and patience but now I am hoping that this forum might help me solve this case, so we can all move on with our lives.
staus Gelöst
€2002.99
Betsafe Casino - I have been charged too much on deposits

Hello.

First of all; I'm fully aware of that both the casino/ casinos provider for deposits and withdrawal, and the bank can have their fees. But now I have made deposits to Betsafe the whole month.

In the beginning of February, a deposit on 2000NOK was 2005NOK total, wich is completely normally.

I'm used to the casinos taking some valuta exhange fees, and the total amount if often various.

Sadly all my deposits on 15th-17th February was charged a lot more than just the exhange fees. Here a deposit on 4000 NOK got the total amount of 4377 NOK. The even worse is that there was NO verification at all on my deposits, and I was fully charge without the possible way to accept/decline the transaction, which is something that should be able when it's in different currencies.

When i asked the casino about this, they started with blaming my bank, which here is Revolut. The best part about revolut is that they are saying how much the seller is taken, and how much they are going to take in fees. Revolut even use dynamic valutas, so they are using the real exchange rate at the moment.

When I tried to tell this to the casino, they told me that they haven't taken anything at all, but gave me 442 NOK back. This is a lot under what I have been payed.. I'm missing 2332NOK from all of my deposits in a period of three days.

As told earlier. In the beginning of the month the total amount was around 1-50 NOK over what i actually depositing, which is totally fine, but when its nearly 10% on some of the deposits, its to much. Even when I have no possible ways to decline it, and tell them about this.

I even tried with Mastercard, where they are charging me even in NOK. This was even HIGHER than using Visa. So when they were charging in the same valuta, the total amount was on 8110 NOK, when I was trying to deposit 7500 NOK.

The worst part of this experience is that there is absolutely NO verification when i do have enough on my bank account. But when tried on an empty one, the verification was coming, and here i could see that they are charging a lot more in different currencies, before my bank have something to do about it.

I'm therefore requesting my differences back, which is now on 1890 NOK (since they have already paid 442NOK)

The attached files is showing that this is just being happening the last week this month, and the support is declining that they have something to do about this.. Sadly its neither me or my bank who have taken those money.

staus Gelöst
kr2332
Betsafe Casino - Paying customers needs a more fair environment
Last October 15, 2021, I was playing the new game Chronicles of Olympus X Up. I was betting normally at a stake of $1.50 before deciding to go for buy bonus of $60 for three times in a row which gave me winnings of $60, $48 and supposedly $120.50. However, I’ve noticed that my remaining balance is not right. So I went to my activity page, there I’ve noticed that I was charged $150 stake instead of $1.50 in one round. And on my third bonus buy instead of getting $120.50 of winnings they only add $10 on that round. I was missing $259 in total of the stake and bonus combined. So I’ve reported it on the 24/7 online chat support and they gave me a case number.

On their activity page you can clearly see that if it is a normal bet without winnings, it will show you the stake size and the “BET”.

On the other hand, if you won something from a normal round or a bonus buy it will show you the exact amount of winnings as well as the word “WIN”

Moreover, the Maximum bet size for the game (Chronicles of Olympus X Up) that I played is $21.

There is no $150 bet size on that game that’s why I thought it was a glitch or some kind of technical error.

I attached a screenshot of the bet sizes on the game I played as well as the activity page but I was given a false response from them. The support team insisted that I bought a $150 buy in bonus game and that I won $120.50, then where is it? Why is the $120.50 not visible on the activity page and was replaced by $10 of winnings. I told them that they could review and even replay the bonus game but all my efforts of telling the truth and also my time was just wasted not getting the right answers from a whole support team.


Moreover, last October 20, 2021. I was playing 5 Lions, got a bonus game and won $75 but again not added on my account. I was given a case number but until now I haven’t got any updates from them.

I hope all paying customers get what they deserved.

I’ve attached screenshot from Betsafe’s activity page and the stake sizes for Chronicles of Olympus X Up.

I also got a screenshot of the history page for 5 Lion which I haven’t got any response until now.

Thank you very much
staus Gelöst
$75

Beschwerde-Statistik

Gelöst 30
Durchschn. Betrag $ 4,303
Durchschn. Dauer 10 Tage
Durchschn. Antwortzeit 2 Tage

Teilen Sie Ihre Erfahrung mit diesem Casino

Teilen Sie Ihre Meinung mit anderen Spielern. Seien Sie der Erste, der diesen Bonus bewertet!
Hilfreiche Bewertung? Melden Sie sich an, um Ihre Meinung abzugeben. Log in
Spielerbewertung
6.6/10 106 Bewertungen

Top-Bewertungen unserer Spieler

This site is exceptionaly good. Very fast verification and withdrawal. Many deposit and payout options. Recommended (y) Friendly chat always there to help. Bonuses are ok too.

Well to first start off, Betsafe is not restricted in my country and has actual license to operate here. Website is good, love the menu, functions, everything is perfectly in place and user friendly. Fast payments in and out, excellent! Good promotions, everything works great here. Only good to say about Betsafe.

This site is exceptionaly good. Very fast verification and withdrawal. Many deposit and payout options. Friendly chat always there to help. Bonuses are ok too.

Couldn't find anything that would make me complain. I love playing there and even if there is something it always depends on the luck in casino anyways

They got lots to offer aside from online casino games. They have a sportsbook and a horse racing section plus a blog so there’s a lot going on with the site.

The site looks so lame I expected more from an online casino that has a lot going on. It’s just underwhelming when I first played here, they don’t even have a play for fun option! Oh and don’t even try playing on mobile. Not worth your time. Their chat support is average, not impressive. Their phone support isn’t even available 24/7. Last but not the least it’s kinda hard to navigate their site! Please categorize your games better.

Hello to all who like to play and spend hours gambling in the casino. What can I say about Betsafe casino is that the withdrawals are very fast. Don`t hesitate, they do that immediately. I must say that Betsafe has so much content. As for the Betsafe, their game selection is pretty good and I like that. I prefer to play slots on this site, but sometimes it`s not bad to try myself in poker games. The other good innovation that they also have a sportsbook. You have the opportunity to try it. As for me, I haven’t tried betting in there, but I plan to do that. It was quite hard for me to play on my cell, cause the site looks very horrible and my recommendations for them to improve that and make nicer and more convenient. And a little nuance, the game section has no filter, but still, I`m not sure it matters much to me)

Betsafe is decent when it comes to good quality games, withdrawal times and good chat support, but I doubt that it is truly fair when it comes to winnings. My ratio when it comes to my win/loss record would be 30/70 at best, which really sucks.

I play casino games on my phone most of the time and I can say that their user interface is horrible in my opinion. Another gripe I have with this site is that they rarely give bonuses. They lack a lot of features compared to other sites and with my chances of winning really steep here, I doubt that I’ll come back to play next time.

Very fast withdrawals, no hassle. This site has so much content and a good selection of games to play. I play slots and poker on this site. They also have a sportsbook but I haven’t tried betting in there.

There is no filter for the games section. And the website looks horrible on the mobile phone. It doesn’t look nice for me, they should at least improve it.

I have had my doubts with this site when I signed up back in 2018, but since then they have improved a lot and started offering more games from some big providers. I love playing poker here and bingo too.

This current site's format is not in the slightest degree easy to use and it's even terrible on little screens like portable PCs.

Great selection of games.
Very nice site
Cool bonuses
Insanely fast withdrawal

I deposited $30 nz and won $560 in 20 minutes, there was no hassle in getting a withdrawal... will comment further once payment enters my bank account but so far so good :)

Would be nice to have a mobile app but really no other problems I can see

Entdecken Sie unsere Casino Testberichte

Werfen Sie einen Blick auf unsere Auswahl der besten Online Casinos und erfahren Sie in den Testberichten mehr über die einzelnen Anbieter.