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Was ist neu Aktuelle Aktionen Nachricht
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Geschlossen

Betsafe Casino ist geschlossen, versuchen Sie es stattdessen mit:

Sportuna Casino
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BetyBet Casino
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Betsafe Casino

Spielerbewertung 106 Bewertungen
Beschwerdebeantwortung 32 Beschwerden
2 Tage durchschn. 32 Beschwerden
Was uns gefällt
  • Unterstützt durch NetEnt, CryptoLogic und anderen Entwicklern
  • Große Auswahl an Spielautomaten
  • Sicherheit durch VeriSign bewiesen
  • Live-Chat, E-Mail und Telefonsupport
Was uns nicht gefällt
  • Live-Chat nicht rund um die Uhr verfügbar
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


Betsafe Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.betsafe.com/de/
Gründungsjahr
2006
Lizenzen
Malta Gaming Authority (MGA), Schwedische Glücksspielkommission Spelinspektionen (SGA), Estnisches Steuer- und Zollamt
Unternehmen
Partnerprogramm
Sprachen
Englisch, Estnisch, Finnisch, Lettisch, Litauisch, Norwegisch, Polnisch, Spanisch, Schwedisch
Typ
Instant Play, Mobile

Betsafe ist eine riesige Online Spielothek mit einer Gesamtspielerschaft aus Hunderttausenden Menschen. Sie bietet Spielern eine imposante Auswahl an Online Spielautomaten. Das gesamte Spieleeigentum von Betsafe ist von der Jurisdiktion Maltas lizenziert.

Online Spielautomaten

Was die Vielfalt der Spiele angeht, ist es schwierig, Betsafe zu schlagen. Dank dem gleichzeitigen Einsatz von zwei Software-Plattformen ist Betsafe in der Lage, eine Vielzahl der weltweitbesten Online Spielautomaten anzubieten. Falls Sie an innovativen, modernen Favoriten wie Jack and the Beanstalk, Blood suckers und Robin Hood Shifting Riches interessiert sind, sollten Sie sich die Angebote der von NetEnt unterstützten Spielhalle anschauen.

Bitte beachten Sie, dass Glücksspiel süchtig machen kann, daher empfehlen wir Ihnen, immer verantwortungsbewusst zu spielen.

Kundenservice

Die Beliebtheit von Betsafe ist vorwiegend aufgrund ihres schnellen Support-Teams gestiegen. Falls Sie irgendein Problem haben sollten, können Sie den Support auf drei unterschiedliche Weisen kontaktieren. Der Live-Chat ist die praktischste Methode und kann direkt auf der Website aufgerufen werden. Obwohl der Chat jeden Tag die meiste Zeit über verfügbar ist, ist er das nicht rund um die Uhr. In allen anderen Fällen können Sie Betsafe per E-Mail kontaktieren, um Ihre Probleme zu schildern. Normalerweise sollten Sie innerhalb einiger Stunden eine Antwort erhalten.

Sicherheit und Fairness

Betsafe versteht die Risiken des Internets und hat daher Maßnahmen ergriffen, um die Sicherheit seiner Spieler zu gewährleisten. Am wichtigsten ist, dass alle vertraulichen Daten, die Sie an Betsafe senden, durch das Industriestandard 128-Bit-SSL-Verschlüsselungsprotokoll von VeriSign geschützt sind. Das macht es unmöglich, dass Ihre Daten gestohlen werden.

Die Fairness von Betsafe: Da die Fairness von NetEnt und CryptoLogic durch diverse Drittpartei-Prüfer und angesehene Lizenzbehörden bescheinigt wurde, besteht kein Zweifel daran, dass die Spiele fair sind.

StallCation

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für Betsafe Casino hinterlassen haben.

Alle Beschwerden anzeigen
Betsafe Casino - Delayed verification and rejected withdrawal
I started using Betsafe on 22.6.2024 when I deposited 1000 euros into my account, after that I generated some winnings and I withdrew my initial deposit of 1000 euros + 50 euros winnings (1050 euro withdrawal made 6.7.2024), the withdrawal that time was succcesful. I made another withdrawal of 300 euros 13.7.2024, that one also was successful. Now when I tried to make a withdrawal 30.7.2024 of 2002,99 euros, Betsafe wanted additional verification. Of course I have used betting sites before and I understand their KYC process, so I provided every document that they asked for. I sent in many documents (bankstatements, proof of income, etc.) so that they got exactly what they wanted, but it is all correctly sent in and accepted by Betsafe. Every document they have asked for, I have provided.

8.8.2024 I sent in the last requested document and I have now awaited any news since then. There have been no updates from livechat or email support and they are telling me that they are unable to help until the relevant department have reviewed the documents. I cannot understand why this verification is taking so long.
The requested withdrawal I made of 2002,99 (30.7.2024) euros has now suddenly been cancelled without any action on my behalf so now I am getting worried that there is something else going on.

I have given Betsafe a lot of my time and patience but now I am hoping that this forum might help me solve this case, so we can all move on with our lives.
staus Gelöst
€2002.99
Betsafe Casino - I have been charged too much on deposits

Hello.

First of all; I'm fully aware of that both the casino/ casinos provider for deposits and withdrawal, and the bank can have their fees. But now I have made deposits to Betsafe the whole month.

In the beginning of February, a deposit on 2000NOK was 2005NOK total, wich is completely normally.

I'm used to the casinos taking some valuta exhange fees, and the total amount if often various.

Sadly all my deposits on 15th-17th February was charged a lot more than just the exhange fees. Here a deposit on 4000 NOK got the total amount of 4377 NOK. The even worse is that there was NO verification at all on my deposits, and I was fully charge without the possible way to accept/decline the transaction, which is something that should be able when it's in different currencies.

When i asked the casino about this, they started with blaming my bank, which here is Revolut. The best part about revolut is that they are saying how much the seller is taken, and how much they are going to take in fees. Revolut even use dynamic valutas, so they are using the real exchange rate at the moment.

When I tried to tell this to the casino, they told me that they haven't taken anything at all, but gave me 442 NOK back. This is a lot under what I have been payed.. I'm missing 2332NOK from all of my deposits in a period of three days.

As told earlier. In the beginning of the month the total amount was around 1-50 NOK over what i actually depositing, which is totally fine, but when its nearly 10% on some of the deposits, its to much. Even when I have no possible ways to decline it, and tell them about this.

I even tried with Mastercard, where they are charging me even in NOK. This was even HIGHER than using Visa. So when they were charging in the same valuta, the total amount was on 8110 NOK, when I was trying to deposit 7500 NOK.

The worst part of this experience is that there is absolutely NO verification when i do have enough on my bank account. But when tried on an empty one, the verification was coming, and here i could see that they are charging a lot more in different currencies, before my bank have something to do about it.

I'm therefore requesting my differences back, which is now on 1890 NOK (since they have already paid 442NOK)

The attached files is showing that this is just being happening the last week this month, and the support is declining that they have something to do about this.. Sadly its neither me or my bank who have taken those money.

staus Gelöst
kr2332
Betsafe Casino - Paying customers needs a more fair environment
Last October 15, 2021, I was playing the new game Chronicles of Olympus X Up. I was betting normally at a stake of $1.50 before deciding to go for buy bonus of $60 for three times in a row which gave me winnings of $60, $48 and supposedly $120.50. However, I’ve noticed that my remaining balance is not right. So I went to my activity page, there I’ve noticed that I was charged $150 stake instead of $1.50 in one round. And on my third bonus buy instead of getting $120.50 of winnings they only add $10 on that round. I was missing $259 in total of the stake and bonus combined. So I’ve reported it on the 24/7 online chat support and they gave me a case number.

On their activity page you can clearly see that if it is a normal bet without winnings, it will show you the stake size and the “BET”.

On the other hand, if you won something from a normal round or a bonus buy it will show you the exact amount of winnings as well as the word “WIN”

Moreover, the Maximum bet size for the game (Chronicles of Olympus X Up) that I played is $21.

There is no $150 bet size on that game that’s why I thought it was a glitch or some kind of technical error.

I attached a screenshot of the bet sizes on the game I played as well as the activity page but I was given a false response from them. The support team insisted that I bought a $150 buy in bonus game and that I won $120.50, then where is it? Why is the $120.50 not visible on the activity page and was replaced by $10 of winnings. I told them that they could review and even replay the bonus game but all my efforts of telling the truth and also my time was just wasted not getting the right answers from a whole support team.


Moreover, last October 20, 2021. I was playing 5 Lions, got a bonus game and won $75 but again not added on my account. I was given a case number but until now I haven’t got any updates from them.

I hope all paying customers get what they deserved.

I’ve attached screenshot from Betsafe’s activity page and the stake sizes for Chronicles of Olympus X Up.

I also got a screenshot of the history page for 5 Lion which I haven’t got any response until now.

Thank you very much
staus Gelöst
$75

Beschwerde-Statistik

Gelöst 30
Durchschn. Betrag $ 4,303
Durchschn. Dauer 10 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
6.6/10 106 Bewertungen

Top-Bewertungen unserer Spieler

This is for me a very good casino. Malta license and trusted overall. The site is smooth and the cashout worked very good. The daily slots is a great feature.

Not much to dislike, but if it would be something to point fingers on, the customer service - the times I´ve been in contact with em, it hasn't been that impressive, but no big deal in this case.

Fair and honest casino with good promotions and wide variety of games. Had very fast withdrawals before requesting a higher one. If you don't encounter problems or challenges while you play, this is a good casino. New daily slots tournament feature is fun and competitive.

Terrible customer service (not the agents, but the customer care processes). I never was able to chat with a representative, I had a buggy chat robot answering my request. Verification process took a while compare to other casinos and big win related to that took longer than previous small wins to withdraw. Not a bad casino, but definitely not the best.

Awful and dodgy casino. I can’t believe the high rating here, everywhere else and the reviews are bad. After being down over $300 I finally got a bonus on a $4 bet but right when it started I got some weird message saying the bet wasn’t set? It crashed, big surprise, and when it came back the bonus gave me a whopping $8. I knew intuitively that had they not messed with it that it would have been phenomenal. Stay away

Very good experience with betsafe. Good layout and fast cash out of withdrawals.
This is when the proof is in the pudding when it comes to a decent casino/bookie.

Very little to dislike from my experience, others may vary of course but I had a fast short verification process, was also a bonus as I know from recent experience this can be pain staking.

Betsafe is really good casino. Fast transactions and many offered games in casino. I love the sportsbook as it really easy to explore. Some of the less mentioned or not featured games in other sites are available here.

Some bonuses are trouble to get. I just opt to not use them. It's really bad since I like it using bonuses for my betting. but that's about it. The casino is really good to stay.

I have been an online gambler for the past 15 years and I have played in over a hundred different online casinos. Betsafe is the best.
Fastest withdrawals and best customer support that I have ever seen at any online casino.
I highly recommend it.

The only thing that I dislike about this casino is that it doesn't have Thunderkick.
Also I haven't got any bonus offers which does not bother me since I do not use bonuses very often. Otherwise, like I said, this is the best online casino I have played at.

Good selection of games. The software worked better on my computer for some reason. A lot smoother. Good layout and easy to search via provider or game.

Took forever to get credited a simple bonus. Live chat would not help me out. They passed it off to someone else. Lesser casinos would have had this problem fixed in under a minute. Was a huge turnoff for me. Would never play there again.

Casino supports mobile play plus they have lots of really great sports offers. I'm not that fan of the casino since the layout since bleak for me but it works well for the casino. The support is really commendable so you can count on them when you bump into problems.

As I said the design of black and white graphics looks off especially since its moneymaking games. Aside from the markets in sports, the casino also lacks some games I usually play on previous casinos.

Inaktiver Benutzer
9/10

Really nice and fair casino, fast gameplay and a lot slots, i like also customer service, fast wins, fast cashouts at all this is one of fairest casinos and it's my favorite!

Betsafe was one of the Casinos I've spent my time on when I was still playing, I no longer play, but always found their service to be quite exceptional, I've always said Betsafe and Betsson when it comes to service.

Well in general 2019, casinos no longer give out bonuses in Sweden that's a major con, can't be changed though, rules are rules. You always really enjoy fast payouts sometimes Betsafe took their time, but other than that, fine.

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