Casino name: Revolution Casino
Description of the issue:
On 09/05/2026, I submitted a withdrawal request for €3,500 via Revolut. The casino has a daily withdrawal limit of €500 per 24 hours.
It has now been 5 days and my withdrawal is still marked as 'under review'. I have contacted their live support multiple times and each time I receive the same generic response: that the finance team is working on it and they cannot provide a specific timeframe.
My account is fully verified. All wagering requirements have been completed. There is no legitimate reason for this delay.
I have also filed a complaint with Casino Guru on 14/05/2026.
I am requesting AskGamblers to mediate this dispute and help me recover my funds of €3,500.
Player username: Ioan Adrian Nicolicea
Withdrawal amount: €3,500
Withdrawal method: Revolut
Date of withdrawal request: 09/05/2026
Beschwerde-Info
Dear Adrian220392,
Thank you for reaching out to us.
We are sorry to hear about your frustration.
In order to further investigate your claim we would kindly ask you to provide us with the connected email address to your account.
Thank you for your understanding.
Kind regards,
RevolutionCasino Team
Adriannicolicea8@gmail.com is the account email address
Dear Adrian220392,
Thank you for your reply and the provided information.
We would kindly like to apologize for the delay of your payments.
Please be informed that your requests have been forwarded as priority and we expect the finalization of the transactions in the nearest time.
We thank you for your understanding.
Kind regards,
RevolutionCasino team
What does the shortest time mean? Please tell me when because the maximum waiting time has already been exceeded.
Revolution Casino Beschwerden
- 21 von 21 Gelöst
- 2 Tagen Durchschn. Antwortzeit
- 1 Woche Durchschn. Dauer
- 1,462 USD Durchschn. Betrag
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