Hello, I would like to ask for help because trying to sort something out in chat with support doesn't help and I have been waiting for my payment for 20 days.
02/07/2025 I submitted two withdrawal requests (screen)
after a few days of waiting, I asked support how long my payout to SKRILL can be processed. I learned that there are a lot of withdrawal requests at any given time and it may be delayed. Ok I said it happens. But a week later my withdrawal request still had the status “in verification”. Again I went to live support where I was informed as before that my money will definitely reach me but I still have to wait a bit longer.
Today is the 20th day of the wait, I tried again to find out more on live support but again I was left without concrete information.
I ask ASKGAMBLERS to help me with my case.
Greetings
Beschwerde-Info
Dear marm4n,
We kindly inform you that we are currently reviewing your request and the appropriate department has been notified and is actively addressing the matter.
Moreover, we would like to assure you that we will notify you promptly once there is an update.
Thank you for your patience and understanding.
Kind Regards,
Revolution Casino team
Thank you very much for your help in resolving the issue. The money has been transferred to my Skrill account.
Case closed.
AskGamblers
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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