Revolution Casino - Delay with me payment

Dear mamados,

Thank you for reaching out to us.

To further investigate your claim we would kindly like to ask you to provide us with your email address and username in order to locate your account.

Thank you for your understanding.

Kind regards,
Revolution Casino Team

Hi me mail is < email sent to the casino >transaction I’d is 7e84bc­f6-­bc1­d-4­7fa­-9c­e7-­c17­af7­e6242a

Dear Revolution Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear ASKGAMBLERS,

Thank you for the provided information.

Dear mamados,

We would kindly like to apologize for the delay of your withdrawal request.
Please be assured that we forwarded your request with high priority and the payment will be finalized in the nearest time.

Thank you for your patience and understanding.

Kind regards,
Revolution Casino Team

Ok, yes indeed I have waited too long since July 4th and we are on the 22nd, it is a long time to wait, I hope it is soon

Dear mamados,

We thank you for your understanding.
Your payment will be finalized as soon as possible.

Kind regards,
Revolution Casino Team

Hello, I still haven’t received my €131 withdrawal to Neteller (transaction 7e84bc­f6-­bc1­d-4­7fa­-9c­e7-­c17­af7­e6242a) from July 4, and it’s been 17 business days. Your latest reply says it’s prioritized, but I need a clear confirmation or payment the message is same to chat thanks

Dear mamados,

We would kindly like to apologize for the delay of your payment.
Your request is in the last stage and will be finalized as soon as possible.

Thank you for your understanding and patience.

Kind regards,
Revolution Casino Team

Well, the intention of saying that, but actually, today, Thursday, it's been 3 weeks since the withdrawal was requested, and the truth is there's no specific date to finalize the withdrawal, only promises and apologies for payment. I think more seriousness is needed on the part of the casino. This situation is very regrettable.

Dear mamados,

We would kindly like to apologize for the inconvenience.
We truly understand the frustration.
We contacted already the relevant department and forwarded your case as high priority. Your payment will be completed in the nearest time.

Thank you for your understanding and patience.

Kind regards,
Revolution Casino Team

Hello, thank you for the apology, but it has been 19 days since my €131 withdrawal to Neteller (transaction 7e84bc­f6-­bc1­d-4­7fa­-9c­e7-­c17­af7­e6242a) was requested on July 4, and I’ve only received promises without a specific date. I need you to confirm an exact day and time for my payment This is no longer acceptable

Dear mamados,

We are happy to inform you that your payment has been successfully complete.

We thank you for your patience in this case.

Kind regards,
Revolution Casino Team

Dear @mamados,

We are happy to hear that the payout has been received, however The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the received payment/s, before we proceed with the closure of the complaint.

Please be reminded that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, we count on your assistance and cooperation during the process.

Thanks in advance for your cooperation.

Hello, I confirm that my withdrawal of €131 to Neteller (transaction 7e84bc­f6-­bc1­d-4­7fa­-9c­e7-­c17­af7­e6242a) requested on July 4 was successfully completed today. I would like to close this complaint. Thank you to AskGamblers and the team for your support and assistance throughout this process. Kind regards.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.