Revolution Casino - Delay in 500 Withdrawal Request for Immediate Resolution

Dear Revolution Casino Support Team,
I hope this message finds you well.
I am writing to formally address the ongoing delay regarding my withdrawal of €500, which I requested on 9th June. It has now been over 3 days since the withdrawal request was made, and I have not yet received my funds.
I have reviewed the Terms and Conditions on your website, and according to the information provided, withdrawals are typically processed within a certain timeframe. However, my withdrawal has not been processed as expected, and I have not been provided with a clear explanation or update on the status of the payment.
For your reference, here are the details of the transaction:
* Withdrawal Amount: €500
* Date of Withdrawal Request: 9th June 2025
* User Account Name: Sophie
* Transaction Reference Number: 8fbeb9­07-­7d8­a-4­7d0­-aa­e9-­552­022­4c7d11
I have been on live chat and also emailed. I keep getting generic answers in live chat with no proper answer or reason. In email I have not heard back expect once saying it should be processed within 3 working days. Since then I have not heard anything.
I would appreciate it if you could kindly provide me with a status update and clarify the reasons for this delay. As a valued customer, I expect timely and efficient processing of all transactions, and I trust that you will give this matter your immediate attention.
Please let me know when I can expect my withdrawal to be completed. I would also appreciate confirmation of any additional documentation or steps required on my part to expedite the process.
If this issue is not resolved promptly, I may have to consider escalating the matter further, including reaching out to any relevant gambling authorities or consumer protection agencies.
Thank you for your understanding and cooperation. I look forward to your swift resolution.