Mostbet Casino - Withdrawal still not received in my bank account

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₨ 63000

vor 4 Monaten

88559783 is my gaming ID

I made a withdrawal of PKR 35000 on 29.03.2025 and a withdrawal of PKR 28000 on 01.04.2025

Both withdrawals were made in my gaming account, but the payment was not received in my bank account.

I contacted to customer support team of Mostbet, and they gave me fake transaction numbers. When i call the bank and request to check these transaction numbers, and bank says no such transactions received in your bank.

I request you to please check this issue and solve it, and make a check and balance on your cashier agents.

Thanks

vor 4 Monaten

Hello, Dear Kashi and AskGamblers Team!

We're always interested in getting to the bottom of a situation. We have carefully checked the information.

1) The withdrawal amount 28 000 was returned to your game account on 02.04.2025.

2)The withdrawal 33 500 has been successfully confirmed by the Bookmaker (TID/UTR 185236).

To find out information about the lack of funds on your details, you need to contact your bank with a unique transaction number - 185236. If the bank cannot find funds using this code, you must provide a screenshot of the official response of the bank based on the results of checking the code and a bank statement from the date of withdrawal of funds to today in PDF format.

Have a nice day!
Best regards, Mostbet

vor 4 Monaten

My bank statement

vor 4 Monaten

Dear ask gambler please check my this complain

vor 4 Monaten

Thank you for the data provided.

We have carefully checked the information. The withdrawal amount 33 500 was returned to your game account on 25.04.2025.

It would be appreciated if you could confirm that your complaint has been solved.

Have a nice day!
Best regards, Mostbet.

AskGamblers
vor 4 Monaten

Dear @Kashi,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

vor 4 Monaten

My widraw of pkr 28000 is not refund in my gaming account and 33500 are recieved in my gaming id

vor 4 Monaten

28000 is not returned in my gaming account

vor 4 Monaten

The withdrawal amount 28 000 was returned to your game account on 02.04.2025.

We have sent details to suppor­t@a­skg­amb­ler­s.com, we will wait for the AskGamblers team's response.

Best regards, Mostbet.

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