Mostbet Casino - Withdraw issue

Dear Kashi and the AskGamblers team!

Thank you for informing us about your problem! It is very upsetting.

To find out information about the lack of funds on your details, you must provide a bank statement from the day the funds were withdrawn to today in PDF format.

We'll pass on this information to our team and they will look into the issue further.

Have a nice day!
Best regards, Mostbet

Here is my bank statement

Thank you for waiting.

We have carefully checked the information. The withdrawal 40000 was successfully confirmed by the Betting Company May 01, 2025. (TID/UTR 863214)

To find out information about the lack of funds on your details, you need to contact your bank with a unique transaction number - 863214. If the bank cannot find funds using this code, you must provide a screenshot of the official response of the bank based on the results of checking the code.

Mostbet team

Dear Ask Gambler and mostbet team i dont recieve funds in my bank account you should first check the statement of agent who claims that he transfer funds to me and also send a screen short of reciept

Why your customer suport team is not sending me bank details i beleive mostbet local agents in pakistan are fraud and i will give you proof last time i complain on ask gambler and thanks to ask gambler mostbet return my 33500 and now they again doing fraud with me

Last time your cashier agent do fraud with me 33500 and due to ask gambler i get my money back have you take any action against cashier agent who fraud with me

Dear Kashi and AskGamblers Team!

Unfortunately, without an official letter from the bank, we will not be able to look into the situation further.

As for the transaction number, it should suffice if you contact your bank, ask about the transaction, take screenshots of the message, or just attach the entire email to a new email and send it to us.

Please, as soon as you get a reply from your bank, attach it here or send it to sermsu­­pp­o­r­t@­­mos­­tb­e­t.com.

Thank you and have a nice day!
Your Mostbet.

How i mail to bank without bank name can you send me the bank name and transction type Raast/IBFT

Waiting for your kind responce you customer suport team send me fake transction number and no tell me the bank name where they calim send money through yhis bank

Hello, Dear Kashi and AskGamblers Team!

We always strive to improve the experience of our users and deal with any situation.

We have carefully checked the information. The withdrawal amount was returned to your game account on 19.05.2025.

Please confirm that the complaint has been resolved.

Have a nice day!
Best regards, Mostbet.

Dear @Kashi,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.