Mostbet Casino - 49800 PKR withdrawal not received fake slip provided again

Dear Mostbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello, Dear AskGamblers Team,

I've already submitted everything, including the bank's response and a video statement from the account, to Mostbet casino as they requested in their email.

Hello, Dear ahmedbilal673 and AskGamblers Team!

We're sorry that you've encountered this problem. We're always interested in getting to the bottom of a situation.

Dear ahmedbilal673, another agent sent you the amount and you can see the sample. We have already encountered cases where, if the application is not updated, the checks may differ significantly, but this does not mean they are fake.
1. The color is correct.
2. The watermark is also present.
3. The fonts are also fine. The only thing we noticed is that the recipient's account is hidden in the second case, but these changes may also be due to different versions of the application.

Unfortunately, sometimes there are difficulties with large amounts, and this does not depend on the agent.

We will contact you when new information about your case becomes available.

Thank you for your understanding and patience.

Best regards, Mostbet.

Hello AskGamblers Team and Mostbet,

Please let me know if I sent a small payment to someone, and then create a fake screenshot of the same smaller amount from the app from which I created the fake screenshot. Is that impossible? The amount of 200, which I received, is real, but is it impossible to create another screenshot from the fake app? I have shown them the video proofs of my account and the bank email response, which I am attaching to this response.

I will raise this issue with the State Bank now, it's forgery at its best, and I will do whatever is possible to achieve justice. People are not blind. I will speak to Jazzcash and will raise a forgery case according to the PECA act 2016.

The screenshot you mentioned again doesn't have a UTR, just like the fake one. They kept the real screenshot and generated a fake one with a similar app to fool everyone into thinking the previous screenshot was real. I admit that I received the payment of 200 PKR and informed Mostbet about it only a few minutes after it was credited, because I knew why they sent it. You can find the time of transaction crediting and my reporting it to Mostbet. Received the transaction at 10:05 AM today and informed Mostbet after 4 minutes at 10:09 because I knew what was cooking. I am attaching it to this response.

The bank's response, Video Proof of my account (sent to the mostbet email), and my account statement (sent to the mostbet email several times) all indicate that the payment of 49800 hasn't been credited to my account. It's been justified with a fake screenshot again.

@AskGamblersTeam I've already shared everything that Mostbet demanded, and there is not a single evidence that can prove I received the payment of 49800 PKR.

We understand your concern.
We have investigated the issues you mentioned and found that the statements you made are not true. Both screenshots of the transfer are genuine.

We are currently investigating why you may not have received the withdrawal of PKR 49,800, if this is indeed the case.

We kindly ask for your patience.
Sincerely, Mostbet

Hello Mostbet,

Lets resolve the issue as soon as possible, its been 6 days now the payment hasn't been credited to my account and you saw it as well. I know Mostbet is a credible website and won't do anything with bad intentions for just 49800 PKR. Please be responsibe and resolve this and we can end this in a good way.

Hello Askgamblers team and Mostbet,

I received an email that your issue is resolved. Please contact the support team. Upon contacting the chat, they provided me with another screenshot of the payment, dated August 27, 2025, at 2:26 PM, for the amount of 49,800 PKR. I still haven't received the amount. This is getting really bad; they performed a failed withdrawal on 22nd August and then again a failed withdrawal on 27th August too. Please help me its making me crazy I don't have much energy left to fight. I request you to please stop this joke.

I am ready to provide any additional video proof or account statement. You are just prolonging this case, and I would have no choice but to contact the authorities. Yes, gambling is a grey area in Pakistan. I will accept that ifront of them and I have lost a lot to you Mostbet, I am a victim I don't care about the concequences that will happen.

Attached is the another screenshot provided by the support team and latest bank statement. Please help me getting out of this trouble I am so tired now please I request you to end this now.

The amount has returned to the balance. I can confirm the issue is resolved. Thank you, Mostbet. Please ensure that you avoid such issues in the future. I shall be grateful. Thanks to the askgamblers team as well.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.