LibraBet Casino - Delayed withdrawal

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LibraBet Casino

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$ 321

vor 5 Monaten

Librabet casino has been holding my withdrawal for the past 13 days. On the 6th of March, 2025, I made a withdrawal of 321 usd and it has been a back and forth between myself anf the casino. I have written to them on countless occasions on email but they are not actively replying their emails and their live chat seems to be repeating the same story over and over again.

AskGamblers
vor 5 Monaten

Dear LibraBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

vor 5 Monaten

Thank you, it has been 16 days now yet nothing new from them.

AskGamblers
vor 3 Wochen

Dear all,

This complaint has been reopened as per LibraBet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

vor 3 Wochen

Dear All,

Please be informed that the customer's withdrawal request was processed from our side on 26.03.25.

Kind regards,
Librabet team

AskGamblers
vor 3 Wochen

Dear @Juniorjr99,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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  • 14 von 14 gelöst
  • 2 Tagen Durchschn. Antwortzeit
  • 1 Woche Durchschn. Lebensdauer
  • 6,033 USD Durchschn. Betrag

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