Greenluck Casino - Still waiting to be paid

51 Stunden übrig für clldjustin zum: Antworten.

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clldjustin

Hey,

I am still waiting for my payouts and have not received any proper assistance.

There are three pending withdrawals of €500 each. The oldest has been pending for 13 days, and the other two have been pending for 6 days. The Terms & Conditions state that withdrawals are processed within 3 days.

In January, every payout was completed within 3 days. Since February 1st, withdrawals have taken at least a week, and now no payments are being received at all.

Live chat only asks for patience, and emails receive the same response.

AskGamblers

Dear Greenluck Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Greenluck Casino

Dear clldjustin,

Thank you for reaching out to us.

We are writing to confirm that we are currently investigating the matter. Our team is looking into the details to ensure we provide you with a thorough and accurate resolution.

We understand your time is valuable and appreciate your patience while we conduct this review. We will reach out to you again as soon as we have a definitive update.

Best regards,
Greenluck Casino Team

Greenluck Casino - Still waiting to be paid

Beschwerde-Info

Unseriöses Casino

Grund

Betrag

€ 1500

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