Greenluck Casino

Pending withdrawals for several days

Von Anita F.

vor 3 Wochen

Hello,

I would like to submit a complaint regarding delayed withdrawals at Greenluck Casino.

I currently have three withdrawal requests, and all of them have been stuck in “under review” status for several days without any progress:

- 200,000 HUF – requested on 20/04/2026 (5 business days)

- 200,000 HUF – requested on 21/04/2026 (4 business days)

- 100,000 HUF – requested on 22/04/2026 (3 business days)

All withdrawals are still in “under review” status, and none of them have been approved or processed.

I have not received any request for additional documents, and my account has not been restricted. I have also contacted the casino, but I have not received any meaningful update.

I have all the necessary evidence (screenshots, transaction IDs, emails confirming the withdrawal requests), and I am ready to provide them if needed.

I kindly ask for your assistance in resolving this issue and helping me receive my winnings.

Thank you in advance.

Kind regards,

Unseriöses Casino Greenluck Casino

Grund Verzögerte Auszahlung

Betrag Ft500000

Diskussion

AskGamblers

• Support Team

vor 1 Woche

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Ancsi1990

• Ungarn

vor 1 Woche

Dear Greenluck and Askgamblers Team!
Thank you.
Yes, all payments have been received.
The case has been resolved.
The complaint is closed.
Thank you Askgamblers for your help.

AskGamblers

• Support Team

vor 2 Wochen

Dear @Ancsi1990,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Greenluck Casino

• Representative

vor 2 Wochen

Dear Ancsi1990,

Thank you for your patience.

We kindly inform you that your withdrawal has been completed.

Excuse us for the inconvenience caused from this delay.

Best regards,
Greenluck Team

Greenluck Casino Beschwerde-Statistik

Gelöst 8 / 8

Durchschn. Betrag $1,235

Durchschn. Dauer 9 Tage

Durchschn. Antwortzeit 2 Tage

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