Greenluck Casino - Pending withdrawals for several days

Dear Ancsi1990,

We kindly inform you that we are in contact with our payments team and we will have updates for you as soon as possible regarding these delays.

Thank you for your patience and understanding and excuse us for the inconvenience.

Best regards,
Greenluck Team

Kedves Greenluck!
Rendben ,várom!

Addig is nyitvahagyom a panaszt,köszönöm Askgamblers!

Dear @Ancsi1990,

Kindly note that, since you used the international domain of our website to submit your complaint, you are expected to use English only in your further complaint-related communication.

Thank you in advance for your cooperation.

Dear Greenluck!

Okay, I will wait.
I will keep the complaint open until the payment is settled.

Dear Greenluck!
Today one is already 8 days late, the other 7 days late, the third 6 days late.
Still under control. Nothing changes.
I don't think a payment takes that long.
Why do they write 3 business days if they can't even fulfill it in 8 business days?

Kedves Askgamblers csapata!
Valamit rosszul csináltam?
Miért állt vissza 74 óráról 95 órára?
Csak jelezni akartam a Greenluck felé ,hogy ma már 8 ,7 és 6 napja ,hogy nem fizetnek.

Dear Askgamblers team!
Why did you change from 74 hours to 95 hours?
Did I do something wrong?
I just reported to Greenluck that they haven't paid out for 8, 7 and 6 days.

Dear Greenluck Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear Ancsi1990,

We are following up on our previous correspondence regarding the delay with your transactions.

While we are still awaiting a final response from our Payments Team, please be assured that we are actively pushing for an update. These investigations can sometimes take longer than expected and we truly appreciate the patience you have shown so far.

We will contact you the moment we have more concrete information. We apologize once again for the extended wait and any inconvenience caused.

Best regards,
Greenluck Team

Dear Askgamblers team!

Greenluck changed 2 of the three payments to the point that they are no longer under review but approved but not yet processed.
One of the three is still under review.
So I will leave the complaint open of course!
Thank you very much.

Dear Askgamblers team!
Greenluck has made 2 payments.
There is 1 payment left which is still under review.
This is 100,000 HUF.
I am attaching the proof.
I will keep the complaint pending its arrival.
Thank you.