SpinBetter Casino - Uncredited payment

Dear SpinBetter Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear SWEXX,

Thank you for reaching out to us, and we apologize for any inconvenience you may have experienced. We strive to provide the best service for our users, and your feedback is extremely important to us.

Please provide us with your account number so that we can thoroughly review your complaint and take the necessary steps to resolve the issue.

Best regards,
SpinBetter Support Team

Hello,

My main ID: 861243097
Eur acc currencies: 864077187

Today Its 11 days from deposit 🤷🏻‍♂️ still no money on account.

Thanks

Dear SWEXX

Thank you for the information provided. We appreciate your cooperation and strive to continuously improve our service.

Please send the payment receipt to our payment department at proces­sin­g@s­pin­bet­ter.com or to the complaints department at claims­@sp­inb­ett­er.com. Our specialists will do their best to resolve this issue as quickly as possible.

Best regards,
SpinBetter Support Team

So on May 31, I sent an email to the above address again, they wrote that I should wait. On June 3, they wrote to me in a telegram that I should wait. I don't know anything and I'm still waiting. I did not receive any other information. today it is 15 days since the deposit and the money is still not credited to the account. nor did I receive any other information. In my opinion, the machine is responding to me and not the support.

Dear SpinBetter Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

yes, now is everythink ok.
17 day, but now it on my acc.

thanks

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.