I have deposited 3000 yesterday using ola money the transaction was successful but they didn't credit the amount to my pin up account every time. I make big amounts this happens and they ask us to wait for 24 hrs and after 24 hrs they say 72 hrs. Before also I made a deposit of 10000 they took 48 hrs to credit it to my account now this 3000 I don't know when they will credit if this is the case. How can we use this platform smoothly before also I have posted a complaint here and I don't know why it got rejected saying in appropriate but request askgamblers to take this on a serious note and solve this permanently I think this same for every user.
Informação da reclamação
Hello!
If the deposit is not credited, then there are difficulties on the side of the payment system, in this case you need to contact the operator on the site, the operator will create a task for the financial department and resolve this issue. Have you contacted the support chat? Did the operator create a task for the finance department? If yes, then tell us the number of the task, we will check what is happening with it.

Dear @charanreddy,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you have contacted the Pin-up Casino team accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse to contact Casino or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.
Thanks for your cooperation.
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