Hello I have been a regular player at pinup casino and this time I deposited 40000 rupees using paytm wallet transfer and activated payment as well.
But the money has not been credited to my account.
Please resolve it asap as I don’t want to wait like other complaints I read.
The amount is huge and I have every proof required.
I reached out to support Team and they opened -TS-674356.
Hello! We see that you received the payment specified in the task on 2023-06-03 at 18:12:28 GMT+3 and was betting on this money on 2023-06-04. The complaint is dated 2023-06-05, therefore we would like to clarify - you left it before this date, right?
AskGamblers
Dear @Ehsaan,
The AskGamblers Complaint Team is kindly asking you to update your complaint and clarify whether you have canceled your payment and played off your funds. Please note that in case you fail to respond within the given timeframe we will consider your case rejected and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
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