GGbet Casino - Missing deposit since March 11 2024

Dear GGbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per GGbet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Hello Daniel Joseph,

Thank you for bringing your concern to our attention.
To help us resolve this issue as quickly as possible, could you please provide us with the transaction number related to the $100 deposit you made on March 11, 2024? This will allow us to investigate the matter further and ensure a swift resolution.

We appreciate your cooperation and look forward to your response.

And of course we want to express our gratitude to the AskGamblers team for their assistance in reopening this complaint.

Hello all,

Since that day I've waited for 3 weeks chatting your customer service everyday and all they respond is same answers like robots without any resolution. I already deleted my account with ggbet after a month. Now you're responding to this thread? What a joke company you guys are. I am one of the million customers dissatisfied with your services. Whoever is reading this, please don't use their platform.

Hello,

The complaint has just been taken into work now, which is why you received our response at this time. After reviewing all the correspondence, we found that the transaction status is marked as Rejected - Reason: Expired. This means the transaction was not completed, and the funds were not sent to your account.

Dear @djrrodil,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.