Reclamação #2771 Dafabet Casino

Payment Issue 50000

Por Maheshmadasu120

há 1 mês

I made a UPI payment of ₹50,000 (Transaction ID: 495193759) to 9668300183@airtel (account name: Abhiram Jeena) for my Dafabet account, but the amount has not been credited even after more than 2 months.

The money was successfully debited from my bank account, and I have shared all necessary proofs, including bank statement, UTR, and screenshots multiple times with Dafabet support. However, I am only receiving repeated responses stating that the amount is “yet to be secured,” with no proper resolution.

This kind of delay for such a large amount is completely unacceptable and raises serious concerns about Dafabet’s payment handling process. I request immediate investigation, proper verification of the transaction, and a refund or credit of my amount without any further delay.

Cassino em disputa Dafabet Casino

Motivo Valor não creditado

Valor ₹50000

Discussão

Maheshmadasu120

há 1 dia

Dear Dafabet Team,

I am extremely disappointed with the continued delays in resolving my case. This matter involves ₹50,000, and I have already submitted all the proofs and documents requested by your team.

Despite my full cooperation, I continue to receive the same generic response that the case is "under investigation" without any meaningful update.
I would like to know what exactly is causing this delay, what stage the investigation is currently in, and how much longer I am expected to wait. It is difficult to understand why this process is taking so long when all requested information has already been provided.

The lack of transparency and the absence of a clear timeline are very concerning. As a customer, I believe I deserve a proper explanation rather than repeated automated responses.

I request that this matter be treated
with urgency and that I receive a detailed update on the status of my case. If there is any issue or additional requirement from my side, please inform me immediately. Otherwise, I expect a prompt resolution and release of my funds

Dafabet Casino

• Representative

há 1 dia

Dear Valued Customer,

Thank you for your patience.

We would like to inform you that your case is still being investigated by the relevant team. We understand the importance of this matter and are working to obtain a resolution as quickly as possible.

Once we receive any new information, we will contact you without delay.

Thank you for your continued understanding.

Thanks,
Dafabet

Maheshmadasu120

há 5 dias

I am extremely disappointed and frustrated with the lack of resolution regarding my issue. This is not a small amount—it involves ₹50,000 of my money. I have fully cooperated with your verification process and submitted every proof and document requested, yet my issue remains unresolved.

I want a clear explanation of why my funds are being withheld and an exact timeline for resolution. The continued delays and lack of meaningful updates are completely unacceptable.
If this matter is not resolved immediately, I will proceed with escalating it through consumer protection channels, public forums, review platforms, and other relevant authorities. I will also share my experience with other Dafabet users and potential customers so they are aware of how this case has been handled.

I have fulfilled all your requirements. There is no justification for further delays. I expect an immediate response, a transparent explanation, and the prompt release of my ₹50,000.

Dafabet Casino

• Representative

há 6 dias

Dear Valued Customer,

We would like to sincerely apologize for the extended wait time. Please be assured that our team is still actively reviewing your inquiry and working toward a resolution.

We greatly appreciate your patience and understanding while we ensure the matter is handled thoroughly and correctly.

Thank you for your continued cooperation. We will provide you with an update as soon as more information becomes available.

Thanks,
Dafabet

Raio-X do Dafabet Casino

Resolvido 1259 / 1288

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

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