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My deposit not credited in dafabet yet


há 4 meses

I deposited Rs 25000 on 23/01/2026 at 11:54 am with transaction ID 487931647

I deposited Rs 50000 on 23/01/2026 at 9:02 pm with transaction ID 488134627

But my above two deposits not credited in my dafabet account. I tried to call and contacted in live chat. But no response. I uploaded screenshots of my payments also. Kindly resolve my issue or refund my amount. I am attaching screenshots for your reference. @dafabet please look at the earliest

Cassino em disputa Dafabet Casino
Valor ₹75000

Discussão

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name
Dear Valued Customer,

Upon checking your account, we would like to inform you that the funds have not been received on the payment provider’s end.

If the amount has been deducted from your bank account, we kindly advise you to contact your bank directly to initiate a refund process.

Thanks,
Dafabet.
User name loyalty-level-2
Dear Support Team,
Your repeated response stating that my case is "under review" is no longer acceptable.
This issue has been pending for an unreasonable amount of time without any concrete resolution or clear timeline. Despite providing all required details and following up multiple times, I have only received generic replies, which is extremely disappointing.
I expect:
A clear update on the status of my transactions
A definite resolution timeline
Immediate action to credit the pending amount or provide a valid explanation
Please note that if this matter is not resolved immediately, I will be forced to escalate this issue to higher authorities and take further action.
Kindly treat this as urgent and resolve it without any further delay.
User name
Dear Customer,

Your case is currently under review, and we will follow up with you as soon as possible.

We appreciate your patience.

Thanks,
Dafabet.

Raio-X do Dafabet Casino

Resolvido 1260 / 1289
Valor médio $999
Duração média da reclamação N/A
Resposta média N/A

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