My deposit amount not credited to my account
Dear Support Team,
I am writing to report an issue regarding a deposit that has not been credited to my wallet.
Below are the transaction details:
• Transaction ID: 493996939
• Transaction Date: 20/02/2026 at 01:18:06 AM
• Transaction Amount: ₹1500.00
• Transaction Type: Deposit
• From: HelloPay UPI
• To: Dafa Sports
• Transaction Status: Failed
Although the transaction shows as failed, the amount of ₹1500 has been debited from my account and has not been credited back to my wallet. Please add my funds to my wallet. Thank you
I am writing to report an issue regarding a deposit that has not been credited to my wallet.
Below are the transaction details:
• Transaction ID: 493996939
• Transaction Date: 20/02/2026 at 01:18:06 AM
• Transaction Amount: ₹1500.00
• Transaction Type: Deposit
• From: HelloPay UPI
• To: Dafa Sports
• Transaction Status: Failed
Although the transaction shows as failed, the amount of ₹1500 has been debited from my account and has not been credited back to my wallet. Please add my funds to my wallet. Thank you