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Deposits of 30k and 25k not credited


há 8 meses

Hi,

I have been playing casino in dafabet from so many years. In recent times, UPI payment methods have not been successfully operated by Dafabet. I have done the two transactions in recent time,s one is 30k and one is 25k. Neither is credited to my Dafabet account, nor are there any updates. I don't see any proper response from Dafabet.

30k - I have scanned the QR payment, which has been debited from my bank account. When I have submitted the UTR number, the page has shown an error. after that, i have submitted the deposit payslip to the cashier page to the pending tab. After submission, also i havent got any response. Meanwhile, I have checked with Google Pay customer support as well as my bank. They mentioned that the amount has been credited to the merchant. So there won't be any chargeback. in this case, there is no support from the app, the bank, and the Dafabet customer support, since everthing isan automated system. Call support is also not active.

25k: In this deposit, my account was debited through the Dafabet QR code. Payment was successful,but the amount has not been credited to the Dafabet account. I have followed all the procedures. Same results. No proper support.

Kindly justify both of my transactions.

1. Transaction Details:

Amount 30k Deposited on 25th September at 4.32 pm

Merchant To: Jazio Trading PVT LTD

UPI ID: jaziot­rad­ing­pvt­ltd@iob

Transaction ID : 465923934 / 465923986 ( either one of them)

UTR Number: 526864477372

2. Transaction Details :

Amount 25k Deposited on 2nd October at 03.03 pm

Paid to merchant: HARDHIKBHAI MUKESHBHAI MAKAWANA

UPI ID: CFST20011460@cub

Transaction ID : 467328400 / 467328529 ( Either one of them)

UTR Number: 184821724785

I am requesting from here to please take action on both the transactions and do the needful.

Note: I have proof of deposit slips, and the same has been submitted to: suppor­t.i­nr@­daf­abe­t.com

Thanks

Shameer

Cassino em disputa Dafabet Casino
Valor ₹55000

Discussão

User name

Dear @shameer84,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name

Dear @shameer84,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your deposit (467328529) has been completed and the funds are in your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name
Dear customer,

We haven't yet received the necessary bank statement.

To move forward with your request, please locate the most recent email from our support team and send your bank statement as an attachment in your reply.

Thanks,
Dafabet

Raio-X do Dafabet Casino

Resolvido 1260 / 1289
Valor médio $999
Duração média da reclamação N/A
Resposta média N/A

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