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Deposits are not credited to my wallet


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Por Sanganna
há 4 meses

My first deposit of ₹40,000 was made on 16 December 2025. The amount was successfully debited from my bank account, but it has not been credited to my Dafabet wallet.

Additionally, I made another deposit on 31 December 2025 of ₹40,000, which is also not credited to my Dafabet wallet.

Deposit Details:

Amount: ₹40,000

Date: 16 December 2025

Transaction ID: 480382607


Amount: ₹40,000

Date: 31 December 2025

Transaction ID: 482904231

Status: Not credited

I have contacted Dafabet’s chat support several times regarding both transactions, but they continue to give me the same repetitive responses without any real investigation or resolution. I have also shared my deposit slip screenshots as proof, yet no action has been taken.

I kindly request Athat skGamblers intervene and help resolve this issue by ensuring that both deposit amounts are either credited to my Dafabet wallet or refunded back to my bank account as soon as possible.

I am willing to provide bank statements, screenshots, or any additional documents required for verification.

Cassino em disputa Dafabet Casino
Valor ₹80000

Discussão

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name
Dear Valued Customer,

After rechecking your account, we confirm that the funds have still not been received on the payment provider’s end.

If the amount has already been deducted from your bank account, we kindly advise you to contact your bank directly to initiate a refund process.

Thanks,
Dafabet.
User name loyalty-level-2
I am sharing you my bank statement for 16th December transaction

Deposit Details:

Amount: ₹40,000

Date: 16 December 2025

Transaction ID: 480382607
User name loyalty-level-2
I have already contacted my bank, and they have clearly confirmed that the amounts were successfully debited and not refunded. There is no pending or reversed transaction from the bank’s side.

I have shared deposit slip screenshots and bank confirmation as proof

I kindly request AskGamblers to intervene and ask Dafabet to properly investigate these transactions with their payment provider and resolve the issue—either by crediting the deposits to my wallet or refunding the amounts back to my bank.
I am ready to provide bank statements, screenshots, or any additional documents required.

Raio-X do Dafabet Casino

Resolvido 1260 / 1289
Valor médio $999
Duração média da reclamação N/A
Resposta média N/A

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