respected member
I have deposited money through upi app for dafabet casino on dated 30th october 2025 rs 5000/- and 02nd jan 2026 Rs 2000/- I did not receieved to my dafabet account. I have mailed multiple times with proof of deposites but they did not respond anything even I tiered to contact live chat. Also nothing will resolved chatbot same old responses. I am getting request you to kindly resolve this issues and do fovour for me.
Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount of 5000 IND never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.
Upon checking your account, we would like to inform you that the funds have not been received on the payment provider’s end.
If the amount has been deducted from your bank account, we kindly advise you to contact your bank directly to initiate a refund process.
Thanks,
Dafabet.
Thank you for your continued patience.
Please be advised that completing these checks may take some time. We truly appreciate your understanding and patience, and we will contact you as soon as we have an update on this transaction of INR 5,000.
Thanks,
Dafabet
We can confirm that your deposit of INR 2,000 has been successfully completed.
Your deposit of INR 5,000 is still under review, and we will provide an update shortly.
Thanks,
Dafabet
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