Transaction was successful but amount not credited.
Despite contacting them several times they are simply saying that they are yet to secure the amount.
I have been receiving same automated replies since the day of my deposit
Kindly help me with my deposit issue
Transaction Id: 431154340
Transaction Date: 05/04/2025 03:32:00 PM
Transaction Amount: 65000.00
From: HelloPay UPI
To: Dafa Sports
Dear all,
Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.
Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.
Apologies for the confusion and the delay.
As per our check, we can confirmed that PSP hellopay, they only received 1 INR.
We never received 65K from your side.
However we are also attaching a PDF version as proof from the provider.
Our customer support team will sent you the pdf file from the providers end in order to make the crosscheck.
We remain at your disposal.
Thanks,
Dafabet
Today upon checking my deposit history you marked my previous transaction of ₹65,000 as ₹1 and shown that transaction as successful.
Is this some kind of joke or what?? How can i deposit ₹1 when the minimum amount of deposit is ₹500.
For your kind of information you have already played these kind of tricks on me last month
Thankfully after posting on askgamblers I got a resolution. But again you started now.
I request you to process my deposit ASAP you can check my deposit slip also which I have mailed you number of times.
It has been one week since my withdrawal and still you are asking for excuses
Will you provide any compensation for the delay ??
One or two times occasionally is acceptable but this happens to me for 3-4 times a month
I have provided every single detail regarding this transaction and you can easily resolve this within matter of minutes but still you choose to delay my funds and use them for some other purpose of yours
I’m kindly requesting you to resolve this as soon as possible
Raio-X do Dafabet Casino
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