Deposit NOT DONE amount 10700
I am writing to bring to your attention a serious issue regarding a recent deposit I made to my DafaBet account. On 01/04/2025, I deposited an amount of ₹10,700 using your platform. However, the amount has not yet been credited to my DafaBet account.
Details of the transaction are as follows:
Amount: ₹10,700
Date of Transaction: 01/04/2025
Transaction ID: 427939976
Mode of Payment: UPI
Despite the successful deduction from my bank account, the funds have not been reflected in my DafaBet wallet. I kindly request you to investigate this issue at the earliest and ensure that the amount is credited without further delay.
I have reached out regarding this issue, but unfortunately, support these days has become absolutely pathetic. Either there is no response, or when a response does come, there is no resolution provided. This level of customer service is highly disappointing and unacceptable for a platform that deals with real money transactions.
If this issue is not resolved immediately, I strongly advise others not to use this platform due to the poor handling of user concerns and the lack of proper support.
Please treat this matter as urgent. I would appreciate an acknowledgment of this complaint and an update on the status of the deposit as soon as possible.
Thank you for your prompt attention to this matter.
Best regards,