Deposit not credited since over 2 months
My deposit Transaction ID - 393561777
I made a deposit of INR 100,000.00 made on 29/10/2024 12:20:17 (GMT+8)
The amount got deducted from my bank account, but did not credited in dafabet. I submitted the successful transaction screenshot.
I was informed I would receive refund within 5-7 banking days or else to contact my bank.
I did not receive it yet, so I contacted my bank to dispute the transaction. They updated the beneficiary bank/merchant’s bank has rejected my claim.
I have all the proofs of emails and customer support conversations, I get same update the money is not secured and it will be deposited since over 2 months.
Please help me to get my refund or credited to my dafabet common wallet.