Dafabet Casino - Deposit not credited into wallet of dafabet sports

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Informação da reclamação

Cassino em disputa

Dafabet Casino

Valor

₹ 35000

Postado em 11 de janeiro de 2025

I made a deposit of ₹35,000 in dafabet sports

The transaction was successful but the amount not credit my wallet. In my dafabet deposit history it is showing that the transaction was failed but my amount debited in bank account

When contacted to customer support there is no proper response at all.

Below attached screenshots are proof for it

Postado em 12 de janeiro de 2025

I don’t know what kind of services you are providing. Instead of assisting customers you people literally tortures us.
Live chat is there just for formality there’s no use at all. Through emails also you people simply copy paste replies
Didn’t expected these kind of services from biggest betting platforms in the world

Postado em 12 de janeiro de 2025

Dear valued customer,

We are looking into your case and will get back to you the soonest.

Thanks,
Dafabet

Postado em 13 de janeiro de 2025

Do you do this on purpose?
What kind of platform does this to their own customers like this
It is really uncomfortable to post every time like this on ask gamblers and to ask for their help
Your customer support should step in and resolve our queries to the soonest instead of assisting you people in return does nothing
It has been 3 days since my deposit if there is no platform like ask gamblers then what is position of your customers?

Postado em 13 de janeiro de 2025

Dear valued customer,

We understand your frustration and we would like to assure you again that we are actively looking into your case, in order to resolve it the soonest.

Thanks for your patience,
Dafabet

Postado em 13 de janeiro de 2025

Atleast you have to be accountable through customer support. All you do is simply copy paste emails
I have been with dafabet from past 6 years
Never happened to me like this from the past 6 months I’m facing lots of issues
Please credit that money as soon as possible

Postado em 13 de janeiro de 2025

I don’t know what kind of platform does these kind of things
When I made a deposit of ₹35000 you simply added ₹100 and shown that transaction as successful
This isn’t the way to treat your customers like this
It’s been 3 days and till now there’s no update or response from your end
Completely unacceptable

Postado em 13 de janeiro de 2025

Dear valued customer,

We would again like to assure you that your funds are safe.

We have also already identified the error displayed in your last post and we are working on resolving this.

Thanks for your patience,
Dafabet

Postado em 13 de janeiro de 2025

How are my funds safe when you are keeping with you without depositing in my wallet
I have provided every single detail about the transaction I have
What else do you want?
It is clearly evident that the transaction was successful and you are not crediting that amount to my wallet
Instead of being active here you should have resolved this issue three days back only when I sent you everything you asked for through mail

Postado em 14 de janeiro de 2025

How long will you take without processing my deposit?
This is totally ridiculous
It’s been 5 days completed and till now there’s no proper update regarding my deposit
I don’t know what will you get from this by torturing your own valued customers

Postado em 17 de janeiro de 2025

Dear valued customer,

We have been looking into this and we will provide a definite verdict on your concern during the weekend.

Thanks again for your patience,
Dafabet

Dafabet Casino Reclamações

  • 180 de 186 resolvida
  • há 1 dia resposta méd.
  • há 6 dias vida útil méd. da reclamação
  • 1,076 USD valor médio

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