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Deposit not added to wallet


há 1 ano

Hello Dafabet and AskGamblers team,


This is to bring your notice that I made deposit of a 25000INR on 14/Feb/2025 and amount was successfully deducted from my bank account but not added Dafa Common Wallet account.


I already shared payment successful screenshot and follow-up multiple times through emails and calls but I am not getting proper resolution and they always say we are yet to secure the amount.


I understand that for withdrawals customers can wait as per given timeframe but for deposits how come it is taking this long as its already completed 3 days of time period and deposits are meant to be processed immediately when the customer transfers amount through instant deposit method.


I am attaching all payment proofs and follow up emails from last few days.


Please help me resolve my deposit issue.


Amount: 25000


Date: 14/02/2025


Dafabet transaction ID: 418508663


UTR reference: < removed >


Attached all proofs, please help me asap.


Ask GAMBLERS TEAM Please look into this Issue and help from your Side.


Thanks You in Advance...

Cassino em disputa Dafabet Casino
Valor ₹25

Discussão

User name

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name loyalty-level-2
Dear Daffa Team,

Please check once again I am deposited 25k and I shared all the proofs for your reference.. please check process it today
User name
Dear valued customer,

Upon checking, the payments provider confirmed that we only received 25 INR from you, not 25k.

Regards,
Dafabet
User name loyalty-level-2
What happened Daffa Casino why there's a delay , respond quickly already it's over a 1 week so please process it immediately..

Ask GAMBLERS TEAM Please look into this...

Raio-X do Dafabet Casino

Resolvido 1260 / 1289
Valor médio $999
Duração média da reclamação N/A
Resposta média N/A

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