Deposit Issues 20000 and 20000
I am writing to raise concern regarding two of my deposits which have not been reflected correctly in my account despite successful payment confirmations from my UPI providers.
1. Deposit on 18-Sep-2025 – ₹20,000 (Pending)
• Platform Transaction ID: 464723545
• Transaction Date & Time: 18-Sep-2025, 09:15:48 PM
• Amount: ₹20,000
• From: HelloPay UPI
• To: Common Wallet
• Platform Status: Pending
UPI Confirmation:
• UPI Transaction ID: 526121164278
• MobiKwik Order ID: MOB270a44d1c42dcd9
• Paid To: Jyotish Kumar Roy (250701316094@mahb)
• Debited From: Sandeep Singh Dhillon (8217706704@mbk)
• Status: Successful
⸻
2. Deposit on 19-Sep-2025 – ₹20,000 (Failed)
• Platform Transaction ID: 464846871
• Transaction Date & Time: 19-Sep-2025, 05:12:54 PM
• Amount: ₹20,000
• From: JuPay UPI
• To: Casino
• Platform Status: Failed
UPI Confirmation:
• UPI Transaction ID: 366159496617
• PhonePe Transaction ID: T2509191710148722099040
• Paid To: Ratan Sing (917635926504@kbl)
• Debited From: A/c ending 5001
• Status: Successful
⸻
Both deposits were successfully debited from my account, but your system still shows them as Pending/Failed. I kindly request you to urgently verify these transactions with your payment partners and confirm the credit to my wallet/account at the earliest.
1. Deposit on 18-Sep-2025 – ₹20,000 (Pending)
• Platform Transaction ID: 464723545
• Transaction Date & Time: 18-Sep-2025, 09:15:48 PM
• Amount: ₹20,000
• From: HelloPay UPI
• To: Common Wallet
• Platform Status: Pending
UPI Confirmation:
• UPI Transaction ID: 526121164278
• MobiKwik Order ID: MOB270a44d1c42dcd9
• Paid To: Jyotish Kumar Roy (250701316094@mahb)
• Debited From: Sandeep Singh Dhillon (8217706704@mbk)
• Status: Successful
⸻
2. Deposit on 19-Sep-2025 – ₹20,000 (Failed)
• Platform Transaction ID: 464846871
• Transaction Date & Time: 19-Sep-2025, 05:12:54 PM
• Amount: ₹20,000
• From: JuPay UPI
• To: Casino
• Platform Status: Failed
UPI Confirmation:
• UPI Transaction ID: 366159496617
• PhonePe Transaction ID: T2509191710148722099040
• Paid To: Ratan Sing (917635926504@kbl)
• Debited From: A/c ending 5001
• Status: Successful
⸻
Both deposits were successfully debited from my account, but your system still shows them as Pending/Failed. I kindly request you to urgently verify these transactions with your payment partners and confirm the credit to my wallet/account at the earliest.