Dafabet Casino - Deposit Issue 32020 INR amount is successfully deducted from bank account

RESOLVIDA

Informação da reclamação

Cassino em disputa

Dafabet Casino

Valor

₹ 32020

há 1 mês

Hello Dafabet and AskGamblers team,

This is to bring your notice that i done deposit of an 32020 INR on 08/Feb/2025 and amount is successfully deducted from my bank account but not added Dafasports account.

I already shared payment successful screenshot and follow-up multiple times through an emails and calls but i am not getting proper resolution and they always says we are yet to secure the amount.

I understand that for withdrawals customers can wait as per given timeframe but for deposit how come it is taking this long as its already completed 6 days of time period and deposits are meant to be processed immediately when the customer transferred amount through instant deposit method.

I am attaching all payment proofs and follow up emails from last few days.

Please help me resolve my deposit issue.

Amount: 32020

Date: 08/02/2025

Dafabet transaction ID: 417117745

UTR reference: 934013603726

Attached all proofs, please help me asap.


Regards,

Bvreddy52

há 1 mês

Dear valued customer,

We are looking into your case and will get back to you the soonest.

Thanks,
Dafabet

há 1 mês

Hi Dafabet Team,

Yes, Please look into this asap as it is already been more than week and still waiting for funds to be added into dafasports account.

Check all the proofs attached to complaint.

Regards,
Bvreddy52

há 1 mês

Dear valued customer,

We sincerely apologize for any inconvenience caused. Please know that the relevant department is actively reviewing the situation.
You will be promptly updated as soon as there are any new developments.

Thank you for your patience and understanding,
Dafabet

há 1 mês

Hello Dafabet,

This is not accepted. It’s been almost 10 days and still you are not able to resolve this issue which shows your team is not capable of running show.

I already shared all the payment screenshots and attached the qr code to which payment has been made. So what is the problem of just checking statement of your payment partner. If your payment partner is not responding or not cooperating that is not player problem. You are showing hell to your players by your irresponsible time frames.

@AskGamblers I sincerely request your intervention in this issue as dafabet team intentionally delaying this issue and they are not resolving promptly.

Also i wanted to highlight one observation, if player not received any withdrawal amount dafabet casino team mandatorily asking player bank statement but when player deposit is not reflecting why dafabet payments team not providing their bank statement.

Rule is rule for all right and it should be applicable in both cases, when you are expecting the bank statement from customer to cross verify withdrawal transaction in the same way customers also expect bank statement of your payment partner to cross verify deposits.

@Ask Gamblers I also noticed that these dafabet casino is responding at last minute and again misusing the inbuilt timeframe and delaying the payments all the days and weeks together….

Regards,
Bvreddy52

AskGamblers
há 1 mês

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

há 1 mês

Hi @ AskGamblers thanks for your help. Issue is resolved now. Plesse close this complaint.

AskGamblers
há 1 mês

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Dafabet Casino Reclamações

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  • há 1 dia resposta méd.
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  • 1,072 USD valor médio

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