Reclamação #1478 Dafabet Casino

Deposit delay with zero customer service

Por Rohit G.

há 8 meses

I have deposited 50000 INR IN DAFABET on Sept 7th, 2025. Money was dented from my bank but hasn’t been added to the Dafabet account. I have reached out dozens of times via email and live chat only get automated chat Bot responses with different customer service executive name everytime. I have not been able to get any support even after a week of following up. This is unacceptable and I would like a refund as I have lost faith in Dafabet to meet my expectations

Cassino em disputa Dafabet Casino

Motivo Valor não creditado

Valor ₹50000

Discussão

AskGamblers

• Support Team

há 8 meses

Dear all,

Based on all information provided during the complaint process, the AskGamblers Complaints Team has concluded that the deposit issue, as the subject of this complaint, has been resolved.

Dear @rohitgunuganti,

Should you face issues with other payments that were not part of the present case, please feel free to submit a separate complaint.

We thank both parties for their assistance during the complaint process.

rohitgunuganti

• Índia

há 8 meses

Dear Dafabet Team,

I am requesting a refund of the amount I deposited, which is INR 50,000. I have not placed a single bet since making this deposit. I initially used the bonus code because I trusted your platform.

However, after waiting for more than three weeks and receiving not a single proper response to my repeated emails, I have lost confidence in your platform. This is why I am asking for a refund of my deposit, not for you to process the deposit after such a long delay. Please read my complaint clearly. It clearly states that “I WANT A REFUND”

Please arrange for the refund at the earliest.

Dafabet Casino

• Representative

há 8 meses

Dear Valued Customer,

Please note that your deposit has been successfully credited to your DS account. Upon review, we can confirm that you have claimed the FDB promotion.

Kindly be advised that once a deposit is accepted, we do not issue refunds. To proceed, please log in to your account and complete the required wagering. Once the wagering requirements have been met, you will be able to withdraw your funds to your bank account.

Thanks,
Dafabet.

rohitgunuganti

• Índia

há 8 meses

Dear Dafabet Team,

I had requested a refund of INR 50,000 for a deposit that has not been completed, and it has now been 19 days for a deposit. Please refer to my initial message regarding this matter.

Unfortunately, I have lost confidence in Dafabet’s ability to meet my expectations. I kindly request that the amount be refunded at the earliest.

Raio-X do Dafabet Casino

Resolvido 1260 / 1289

Valor médio $999

Duração média da reclamação N/A

Resposta média N/A

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I am writing to file an official complaint against Dafabet regarding a deposit that has not been credited to my account, despite multiple follow-ups via live chat and email.
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Dafabet Transaction ID: 516122265
Transaction Date & Time: 06/06/2026, 11:34:31 PM
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UTR Number: 922251682757
Payment Message/Reference: b0516znaxtlp
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I request AskGamblers to kindly intervene and help me resolve this issue so that my funds can be credited to my account or refunded immediately. I have attached the screenshots of both the pending deposit request and the successful bank transfer for your reference.
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My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

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I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

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I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

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I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

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I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

I have written to their support team multiple times, but they always come back with irrelevant responses, asking for a deposit slip when I am talking about withdrawal.

When I raise again, they say they are checking, but already been 8 days since the withdrawal was made.

Please find attached screenshots for their response.

Kindly help me to get my money back.

Thanks

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