Deposit amount not credited
I deposited ₹30,000 into my dafabet account on 07/04/2025 at 6:23 PM IST However, the amount did not reflect in my account. When I checked the cashier page and transaction history, the status showed as “pending.”
Following that, I uploaded a screenshot of the transaction as instructed and received a message stating that the amount would be credited within 15 minutes. Unfortunately, when I checked again later, the transaction status changed to “failed.”
I reached out to sales team for assistance, but they were not helpful in resolving the issue. Whenever I'm reaching them they were simply doing copy paste saying that amount has not secured yet.
I kindly request you to look into this matter urgently and resolve it as soon as possible.
Following that, I uploaded a screenshot of the transaction as instructed and received a message stating that the amount would be credited within 15 minutes. Unfortunately, when I checked again later, the transaction status changed to “failed.”
I reached out to sales team for assistance, but they were not helpful in resolving the issue. Whenever I'm reaching them they were simply doing copy paste saying that amount has not secured yet.
I kindly request you to look into this matter urgently and resolve it as soon as possible.