Reclamação #2036 Dafabet Casino

Deposit 10000 INR not credited to my dafa wallet

Por Om P.

há 4 meses

I have made a deposit of INR 10000 on 05-jan-2026 having Dafabet deposit transaction id :484040850 but it was not added to my dafa bet wallet.

it has been more than 6 days but still my deposit is in pending state, I have checked with the Dafabet executive but they said they didn't received the and told me check with your bank, so I have checked with my bank as per them my money has been successfully credited to merchant JANTA ENTERPRISES, account on 05/Jan/2026, 21:49:39 with transaction ID PH601052100463121.

@dafabet can you please add my valuable money to my dafa wallet.

@askgambler please look into this matter, it's my humble request.

I am attaching all the evidences

Cassino em disputa Dafabet Casino

Motivo Valor não creditado

Valor ₹10000

Discussão

AskGamblers

• Support Team

há 4 meses

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

Dafabet Casino

• Representative

há 4 meses

Dear Valued Customer,

As previously advised, we have once again reviewed your account and can confirm that the funds have still not been received by our payment provider.

If the amount has already been deducted from your bank account, we kindly recommend contacting your bank directly to initiate the refund process.

Thank you for your patience and understanding.

Thanks,
Dafabet

Pomprakash

• Índia

há 4 meses

Hi Dafabet,

All the above screenshot and proof which I have shared clearly show that the amount is successfully credited to the merchant account.

How you are saying thing from the last 10 to 15 days the fund has not been credited.

Kindly check and add my money back to wallet.

@askgmbler please help me out if this is continue my money will not come back.

Does my money have not any value to you all?

Dafabet Casino

• Representative

há 4 meses

Dear Valued Customer,

We have reviewed your account once again and can confirm that the funds have still not been received on the payment provider’s end.

If the amount has already been deducted from your bank account, we kindly advise you to contact your bank directly to initiate the refund process.

Thanks,
Dafabet

Raio-X do Dafabet Casino

Resolvido 1259 / 1288

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

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Dafabet Transaction ID: 516122265
Transaction Date & Time: 06/06/2026, 11:34:31 PM
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