I have deposited 5000 in casio of dafabet casio it's been 1 month still no response from the dafabet team
I have sent multiple emails and chat
Still no response kindly help on this issue
I have also the screenshot that I have done payment through UPI payment kindly help on this issue.
Amount 5000 deposited to casino
Utr number : 295552685895
Transaction id : 476506758
Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.
Upon following up with our payment provider, we would like to inform you that the funds were not received in their wallet.
If the amount was deducted from your account, we recommend contacting your bank to request a refund.
Thanks,
Dafabet.
Is there any update on the issue.
Dear Dafabet Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.
Thanks in advance for your cooperation.
Raio-X do Dafabet Casino
Screenshot