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23000 INR deposit not credited in account


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Por Ved G.
há 5 meses

Hello,

I have a deposit worth 23000 with Dafabet txn ID 479367334 done on 10-12-2025 at 11:02 pm.

Utr no:534446819392.

I had entered the correct utr number in the billing box of the completed transaction, but the amount didn't reflect in my Dafabet balance.

I have also uploaded it to the deposit history section.

Despite my sharing the successful transaction details, I didn't get my deposit in the account.

Cassino em disputa Dafabet Casino
Valor ₹23000

Discussão

User name

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with the terms and managed to prove to our team that deposit was paid, but to theother platform not to Dafabet casino.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name
Dear Valued Customer,

We understand how concerning this situation can be and sincerely apologize for any confusion caused.

The referenced UTR has already been marked as successful on another platform and, therefore, could not be credited to your Dafabet account.

While it seems the transaction was processed elsewhere, we are unable to disclose the specific platform due to confidentiality reasons.

We truly appreciate your patience and understanding in this matter.

Thanks,
Dafabet
User name

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

User name

Dear Dafabet Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue, along with all the relevant facts and evidence that could support your statements. Please send the required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential, and as such, it will not be shared with third parties.

Please be aware that in case you fail to respond and/or provide the requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Raio-X do Dafabet Casino

Resolvido 1260 / 1289
Valor médio $999
Duração média da reclamação N/A
Resposta média N/A

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