Hello Askgamblers / dafabet,
Good day
I have made a deposit of 2000 on dafabet casino on Transaction Id 478611481
Transaction Date 06/12/2025 03:06:20 PM
Transaction Amount 2000.00
From ChaandiWallet Deposit
To Casino
UTR:884747365791
The current status also changed from pending to failed.
My account username is < username removed >
I have attached a screenshot of a successful screenshot from bank and updated in UTR.
I request Dafabet to deposit my account as soon as possible.
Regards
< full name removed >
Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.
We can confirm that your latest deposit (483713152) has been completed and the funds are in your account.
As for the another deposit in question (479214492), as previously stated, our payments partner has not received the funds. Since the amount was deducted from your account, we can only recommend communicating with your bank and to request a refund for missing funds.
We understand the frustration this may cause, however, please note that this particular matter is out of our hands.
Thanks,
Dafabet
I have followed up with payment partner for 1400 and they confirmed that amount has been credited to your payment partner.
I am attaching response from phonepay payments.
Phone pay support team confirmed that amount has been credited to your payment partner.
Please double verify with your payment with below provided screenshot.
Regards
Nanda
We have located your account and we are already looking into your case.
We will get back to you the soonest.
Thanks,
Dafabet
Raio-X do Dafabet Casino
Screenshot