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10000 Not credited


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Por Harish373
há 2 meses
This is my personal complaint for my own Dafabet account. I am the registered account holder (no third-party involvement).

- Username: Bharathchow18
- Registered email at Dafabet: [Haris­hch­owd­ary­768­0@g­mai­l.com

On March 8, 2026 (~08:12 AM IST / Dafabet internal timestamp 18:41:50 IST), I made a successful UPI deposit of ₹10,000 (internal Transaction ID 4966715275).

- UPI details: UTR 58266626767943438, paid to pnbkhan1@ibl (Eyasin Miah).
- PhonePe support + Punjab National Bank confirmed funds were successfully deposited to the recipient's PNB account (ending ...71) on March 8, 18:42:36 IST. Eyasin Miah verified receipt in their bank statement. Full PhonePe chat transcript attached.

Dafabet support replies repeatedly say "yet to secure the amount", "in progress", or "monitor Cashier" — no credit to my wallet after 10+ days, despite funds reaching their designated agent/vendor per bank confirmation.

Attachments include:
- Original PhonePe UPI success screenshot.
- Full PhonePe support chats (March 15, including bank confirmation).


I request immediate crediting of ₹10,000 to my wallet or a full refund/explanation. Funds are confirmed received on Dafabet's side — this is a crediting delay.

Thank you for mediating.
Cassino em disputa Dafabet Casino
Valor ₹10000

Discussão

User name

Dear @Harish373,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
Thank you for locating my account and reviewing the case.

To recap:
- Deposit: ₹10,000 via UPI on March 8, 2026 (~08:12 AM IST, your internal ref 18:41:50 IST, Transaction ID 4966715275).
- UTR: 58266626767943438
- Paid to: pnbkhan1@ibl (Eyasin Miah)
- PhonePe + Punjab National Bank confirmed successful deposit to recipient's PNB account (ending ...71) on March 8, 18:42:36 IST. Eyasin Miah verified receipt in bank statement (full chat transcript attached).
- Multiple support replies: "yet to secure the amount" — no credit to wallet (Bharathchow18) after 11+ days.

Funds reached your designated agent per bank verification — please check with payment team/agent and credit immediately. Attachments include original UPI screenshot and PhonePe chats with bank confirmation.

Looking forward to your update and resolution soon.

Thank you.
User name
Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Raio-X do Dafabet Casino

Resolvido 1259 / 1288
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

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