Betway Casino - Funds not credited yet to my account

RESOLVIDA

Informação da reclamação

Cassino em disputa

Cassino Betway

Valor

₹ 30000

há 2 anos

Dear Team,

I have made the payment of rs. 30,000 via UPI on 25 feb 2023. Proof of payment was already shared with the support team, but 72 hrs now crossed but I did not get my fund.

Request you please look into this.


Hi Dinesh

Username: Samitipu1230

Thank you for contacting Betway support.

The deposit made of 30 0000 INR on 25/02/2023 has been escalated to the banking team for review. Once they provide feedback then we will inform you about it. Thank you for your patience and understanding.

Should you require any further assistance, please do not hesitate to contact us.

Kind Regards

Marcelino


Please resolve this on priority.

há 2 anos

Hi Dinesh,

Thank you for your feedback.

Kindly note that after a review of your account, we can confirm that your deposit for 30,000 via UPI on the 25th of February 2023 has been manually approved and successfully credited to your account on the same day.

We trust this information is to your satisfactory. Thank you for your understanding.

Regards,
Betway

AskGamblers
há 2 anos

Dear @samitipu,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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