Betway Casino - Deposit of RS 1000 not credited in my account

NÃO RESOLVIDA

Informação da reclamação

Cassino em disputa

Cassino Betway

Valor

₹ 1000

priyank_s Índia
há 2 anos

Dear Betway team,

On 25th march 2023 at 04:05 am IST, I made deposits using the UPI24 method but it's not credited. Please find below details for reference no and amount.

ID : < removed>

Deposit details

Amount :1000

UPI Reference Number : < removed >

So please credit my amount into my account and also please find attachment for receipt of payment.

Regards,

Priyank

AskGamblers
há 2 anos

Dear Betway Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
há 2 anos

Dear all,

This complaint has been reopened as per Betway Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

há 2 anos

Hi,
Thanks for your feedback.
We’ll contact you as soon as we’re done reviewing your account.
Regards,
The Betway team

priyank_s Índia
há 2 anos

Thank you ask gambler team,


The amount is still not credited to my Betway account.

há 2 anos

Hi there,

Thank you for your review.

We have reviewed your account and we can confirm that we are sadly still waiting on an update regarding your deposit of 1,000.00 INR. We have followed up with our Operations Team regarding the deposit in question and we will get back to you as soon as we have any feedback for you.

Regards,
The Betway Team

priyank_s Índia
há 2 anos

Dear team,

I still no amount is updated in my betway account it's nearly more then one month.

há 2 anos

Hello!

We're keeping our eyes on your deposit escalation every day and will be making sure to let you know as soon as new feedback is available.

Regards,
The Betway Team.

priyank_s Índia
há 2 anos

Dear team,

Its such long time now... Please tell me when i will get update?

AskGamblers
há 2 anos

Dear Betway Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

AskGamblers
há 2 anos

Dear all,

This complaint has been reopened as per Betway Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

há 2 anos

Hi Priyank,

Unfortunately, we have not yet received any feedback regarding your deposit. As soon as we have an update, we'll let you know.

We're unable to provide you with a time frame for feedback.

Kind regards,
The Betway team

priyank_s Índia
há 2 anos

Dear team,

It's such long time.. Issue is still not resolved.

há 2 anos

Hi Priyank,

As soon as we have an update, we'll let you know.

Kind regards,
The Betway team

priyank_s Índia
há 2 anos

Dear team,

Please give me update on this its long time now still no update.

há 2 anos

Hi there,

We have reviewed your account and we can confirm that we are still waiting on feedback regarding your deposit. As soon as we have an update for you, we will be in contact with you.

Regards,
The Betway Team.

há 2 anos

Hello!

We're keeping our eyes on your deposit escalation every day and will be making sure to let you know as soon as new feedback is available.

Regards,
The Betway Team.

priyank_s Índia
há 2 anos

Dear team,

It's nearly more then 2 months why this much delay???

há 2 anos

Hello!

We're taking good care of your account and the deposit escalation. Once we have new feedback available, we'll contact you.

Regards,
The Betway Team.

AskGamblers
há 2 anos

Dear BetwayCasino,

We humbly request that you kindly furnish us with a specific timeframe for the completion of the review, taking into account the considerable duration of time that has already elapsed. Without a defined timeframe, we regret to inform you that we may need to consider closing the complaint as unresolved until such time that the investigation is completed.

Thanks in advance for your cooperation.

há 2 anos

Hi all,

Unfortunately, we have not yet received any feedback regarding your deposit. As soon as we have an update, we'll let you know.

We're unable to provide you with a time frame for feedback.

Kind regards,
The Betway team

priyank_s Índia
há 2 anos

Dear ask gambler team,

Please do intervention on this.

há 2 anos

Hi Priyank,

As soon as we have an update, we'll let you know.

Kind regards,
The Betway team

há 2 anos

Hello!

We'll be sure to keep you posted as soon as new feedback becomes available.

Thanks for understanding.

Kind regards,
The Betway Team.

priyank_s Índia
há 2 anos

Dear team,

But i am getting same answer from last 2months which is not good. Feel like this thing is not getting solve and keep going on.... So timeframe is much required or you can say like you can solve this and close this case as unsolved.

há 2 anos

Hi Priyank,

We do understand your frustration regarding this. As soon as we have an update, we'll let you know.

Kind regards,
The Betway team

Cassino Betway Reclamações

  • 136 de 157 resolvida
  • há 1 dia resposta méd.
  • há 1 semana vida útil méd. da reclamação
  • 6,058 USD valor médio

Problema com Cassino Betway?