Betway Casino - Deposit not credited in my account today also

RESOLVIDA

Informação da reclamação

Cassino em disputa

Cassino Betway

Valor

₹ 1500

priyank_s Índia
Postado em 24 de fevereiro de 2023

Dear Betway,

Today I made deposits using the UPI method, but it's not credited. I've included the details below for reference no and amount.

ID: < removed >

Deposit details

Amount: 1500

UPI Reference Number: < removed >

So please go ahead and credit my amount into my account, and also, please take a look at the attachment for the receipt of payment.

Also send mail and also try to contact on chat support also, but no reply of mail also chat support takes more then 3 hrs which is too much.


Regards,

Postado em 27 de fevereiro de 2023

Hi, PRIYANK_S.

Thanks for your feedback.
We’ll contact you as soon as we’re done reviewing your account.

Regards,
The Betway team

priyank_s Índia
Postado em 27 de fevereiro de 2023

Dear team,

It's already 4 days passed.

Find find below email reference no also :
Betway Support Reference Number:0002328555432

I also share bank statement on that mail as well

Postado em 27 de fevereiro de 2023

Hi, PRIYANK_S.

Your deposit and bank statement have been escalated to our banking team on 24/02/2023.
They are busy reviewing the transaction and we will revert with feedback.

Regards,
The Betway team

priyank_s Índia
Postado em 28 de fevereiro de 2023

Dear team,

Waiting for my amount to be credited... It's still not credited yet.

Postado em 2 de março de 2023

Hi, PRIYANK_S.

Thank you for your patience.
Our Banking Team has advised that on 01/03/2023 they have forwarded the transaction to their internal team to manually credit the deposit for you. They will advise once there is feedback.

Regards,
The Betway team

Postado em 3 de março de 2023

Hi, PRIYANK_S.

We do see that your deposit of 1500 INR has been manually credited. Can you please confirm if you have received the funds on your Betway account.

Regards,
The Betway team

AskGamblers
Postado em 3 de março de 2023

Dear @priyank_s,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

priyank_s Índia
Postado em 4 de março de 2023

Amount recived thank you askgamlers and betway team.

AskGamblers
Postado em 4 de março de 2023

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Cassino Betway Reclamações

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