888 Casino - Stole my money

I refer 8 of my friends we loved casino..but i already warned them not to deposit to mich because of this incident..theres no casino here in japan i am a player at william casino but leave there and decided to play here at 888 because of wide variety of slots good graphics and closer to real gameplay...but its unfair that their call centers are quite stubborn ive call them the only nice person ive talked to is ms delorice and the rest sucks...

Dear @Cutiepamsy,
Any update?

This complaint has been reopened upon casino's request.

Did you manage to resolve this matter it sounds like something our transactions team would handle. If not can you please provide me your username so I can take a look into it for you.

Thanks
888casino

@Cutiepamsy,
Can you please update your complaint status?

@888Casino,
Please provide evidence considering this case.
This complaint can't be resolved in any way, accept if we got a confirmation from a player that is resolved, or if we get solid evidence from the casino regarding this issue.

I cant provide any info in the public domain and also we have not received account info to check this. The customer will have to confirm.

Any news?

We didn't get any response nor from player or from the casino, we consider this complaint unresolved.

Dear all,

Kindly be notified that this complaint is being reopened following the declared willingness on behalf of 888 Casino management to do everything within their power to resolve their outstanding AGCCS cases. The AskGamblers Complaint Team will gladly assist by giving any of these old cases an additional chance for a successful resolution.

Hello,

Thank you for the opportunity to address your concern.

Upon a detailed review we could see that the deposit was received on your account on 03/07/2014 with a small delay as the transaction was being processed by the Payment Centre.

We remain available for any further queries.

Sincerely,

888 Casino

Dear @Cutiepamsy,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.