- Soporte en español
- Diferentes herramientas de juego responsable
- Verificado por eCOGRA
- El chat en vivo no está disponible las 24 horas
Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.
Detalles de NetBet Casino
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
Información general sobre NetBet Casino
La marca NetBet fue lanzada en 2001 y su casino cuenta con la licencia de la Autoridad de Juegos de Malta (MGA) desde 2006. De esta manera, es uno de los casinos con mayor trayectoria del mercado y está disponible en varios idiomas, entre ellos, el español.
Este casino también cuenta con un buen puntaje en el exigente CasinoRank de AskGamblers. En cuanto a las revisiones de jugadores de NetBet, estas destacan sus promociones y cantidad de tragamonedas.
Dos aclaraciones importantes: NetBet Casino ofrece un sitio web dedicado solo para jugadores mexicanos, donde la única moneda disponible es el peso mexicano (se puede leer aquí la reseña de NetBet México). Por otro lado, Venezuela es un país restringido en NetBet, pero en AskGamblers hay otras reseñas de casinos en Venezuela.
A continuación, la reseña de NetBet Casino, donde los expertos analizan sus pros y contras.
- Monederos electrónicos 0-24 horas
- Transferencias bancarias 2-6 días
- Pagos con tarjetas bancarias 2-6 días
- Retiros los fines de semana No
- Ganancias de botes progresivos None
Información de pago y métodos en NetBet Casino
Sin duda, la oferta de métodos de pago es uno de los aspectos más importantes para un jugador. En este caso, NetBet Casino ofrece las opciones tradicionales, que incluyen tarjeta de débito o crédito, monederos electrónicos y transferencia bancaria.
Lamentablemente, este casino no opera con criptomonedas ni acepta monedas locales de América Latina, por lo que los jugadores de la región deberán optar por el dólar o el euro.
En cuanto al depósito mínimo, este es de 10 USD, independientemente del método de pago elegido. Se trata de un monto más que razonable para casinos argentinos o del resto de América Latina, además de que el casino no cobra ningún tipo de comisión.
Por otro lado, el retiro mínimo también es de 10 USD y NetBet Casino solo cobrará una comisión del 1,5% en los retiros iguales o mayores a los 500 USD, por lo que la mayoría de los jugadores latinoamericanos no tendrá problemas.
Cuando un jugador envía una solicitud de retiro, los agentes de NetBet Casino la comprueban y la validan. En el caso de retiros a monederos electrónicos, el dinero tarda aproximadamente 24 horas en llegar a destino. En caso de transferencias bancarias, el máximo es de 4 o 6 días. ¿Por qué 4 o 6? El plazo se puede alargar debido a trámites bancarios durante días no laborales.
Para asegurar un proceso ágil en las solicitudes de retiro, el casino recomienda asegurarse de haber facilitado todos los documentos y datos necesarios para la confirmación de dicho pago.
Juegos en NetBet Casino
NetBet Casino afirma tener algo más de 1.000 juegos, lo cual no es una cifra tan elevada. Tal como se puede comprobar en nuestras reseñas de mejores casinos online, hay operadores que tienen más de 5.000 juegos, si bien en ocasiones descuidan la calidad en favor de la cantidad.
En ese sentido, NetBet Casino tiene las mejores tragamonedas gracias a su alianza con proveedores de software líderes del mercado como Pragmatic Play, Play’n GO y NetEnt. Es una pena, por supuesto, que no tengan Mega Moolah, Immortal Romance ni ningún otro título de Microgaming.
Los juegos pueden guardarse como favoritos para acceder en futuras sesiones. Para ello, solo hay que hacer clic en el corazón que aparece encima del juego. Por otro lado, casi todos los títulos pueden jugarse en modo demo, para lo cual es necesario no iniciar sesión en el casino; en caso de hacerlo, solo se podrá jugar en NetBet con dinero real.
El lobby es fácil de navegar. Los juegos se pueden buscar por título o proveedor, y también hay categorías como Novedades, Jackpot Progresivo, Megaways y relacionadas con distintas festividades, como Navidad y el Día de San Valentín.
Por último, todas las tragamonedas de NetBet y juegos de casino están disponibles en su casino móvil, que funciona en cualquier dispositivo Android e iOS, sin necesidad de descargar una aplicación.
Compromiso de NetBet Casino con el Juego Responsable
NetBet tiene más de 20 años de trayectoria y fue uno de los primeros casinos en línea en adoptar el juego responsable como una política de cuidado hacia sus clientes. Este casino cuenta con una página dedicada a este tema tan importante, en la cual ofrece consejos a los jugadores para que puedan controlar su actividad de juego y divertirse responsablemente.
Además, el casino ofrece una serie de herramientas que permite a sus jugadores establecer límites de todo tipo, además de autoexcluirse por un período determinado. Por último, NetBet Casino pone al alcance de sus jugadores un test de autoevaluación que permite detectar síntomas de juego problemático.
Atención al cliente en NetBet Casino
Según las opiniones de los jugadores de NetBet Casino, una de las críticas más frecuentes está relacionada con su servicio de atención al cliente; el trato parece ser bueno, pero algunos jugadores lo caracterizan como lento en sus respuestas.
En cuanto a su horario de atención, los agentes de soporte están disponibles prácticamente durante todo el día, en América Latina, desde la madrugada hasta la tarde. Los medios de contacto son un formulario, un teléfono con característica del Reino Unido y un chat en vivo. El casino también cuenta con un centro de ayuda, que incluye preguntas frecuentes sobre métodos de pago, bonos, cuenta, etc.
Si por cualquier razón un jugador no está satisfecho con la resolución de su queja por parte de NetBet Casino, puede informar de ello a eCOGRA. Se trata de un servicio independiente de resolución alternativa de conflictos (ADR, por sus siglas en inglés) que media entre las partes con el objetivo de llegar a una solución.
Bonos de NetBet Casino
Echa un vistazo a bonos de NetBet Casino y elige el que más se ajuste a tus preferencias.
Quejas
Lee las quejas que otros jugadores han dejado sobre NetBet Casino. Obtén más información sobre las quejas.
Estadísticas de quejas
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Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este bono!Mejores revisiones de nuestros jugadores
Hi PAULLL90, Thank you for the review. Please rest assured, restricting bets has nothing to do with completing a bonus rollover. As you probably know, traders can limit some events and some markets, this is part of the betting industry. After checking your account, I can see you were actually able to place bets for stakes higher than 20€, you were able to place bets for up to 300€ on some events after receiving the bonus. Regarding the completion of the bonus conditions, I would also advise you to check which bets are eligible for this, as I see most of the bets you placed were not eligible for the completion of the rollover. Do not hesitate to contact us should you have further questions. Best, Marcel
I'm going to start by saying that I rarely write reviews - for anything - period. But having read a lot of negative reviews, on here and elsewhere, I think it's only fair I write a positive review based on my experience, and perhaps, at least to try and show a better side of NetBet.
I joined Netbet a few days ago and won about £6,500. After playing for a while, I ended up withdrawing £4700. Unknown to me, I had somehow registered on the UK site (I'm from Guernsey), and my account was promptly closed (eek, I was starting panic! I'm not going to get my money!). I received an email the same day stating that I should create an account on the .com site, and, assuming my KYC was OK, my funds would be sent to my original debit card after approx 5 days.
My new account was created on .com, I sent through documents, and they were processed within 24 hours.
Telephone and live chat operators, were, for the most part, exceptionally helpful and courteous. I was told my withdrawal had been processed, and will be with me in 2-5 days. Well, today is the 2nd day, and I have received my winnings!
I know its perhaps not the most in depth review, so please excuse the brevity. Overall, I'm impressed. I was worried having read all the negative reviews, but not now, I'll continue to play.
They have a great selection of games as well. - including my favourites from BTG, and Novomatic.
Regards,
S.
Some chat operators weren't fully understanding my questions. Thats it.
Hi GCHILLAGE, Thank you for the positive review. I'm glad to hear you've enjoying your experience with us! I will make sure to share it with the team, I'm sure they will appreciate it. Do not hesitate to contact us should you have any query. Best of luck! Best, Marcel
Everything is lag, any game that you try is very low, also the RTP is extremely bad, no wins at all, its like you just sign up for funds their pockets!
Hi SALEJIY, I'm sorry to hear you feel this way. After checking your account, I'm taken a bit aback by your review as I noticed you have registered winning rounds during the 16 minutes you were playing at our slots. As you can imagine, such a short period of playing can't give you the full experience of a website nor show you how much a website has to offer. I'm sure you would have enjoyed our website more should have played more than 16 minutes. Best, Marcel
Saying they can’t transfer funds to Canadian banks right now for some reasons and have to use ecopayz witch coasts the user money and delays the withdrawal procedure. Would advise Canadian players to stay away until they have this problem solved
Hi WATTY44, Indeed, unfortunately, at the moment, due to regulations, we can only pay via Ecopayz or Entropay. Please note those options are also available for deposits, so I would advise to deposit using those methods to avoid any delay in receiving your funds back. Do not hesitate to contact our customer service team should you need any further info. Best, Marcel
Best casino ever. I play whit 25 euros, I play live casino. Everything works perfectly. I win 600 eur. I make withdraw, it was pending time for 48 hour, and money was in my skrill account.
I will play again in this casino. They are fair. The grade is for me 10. I play william hill before and always was problem whit withdraw money. Grade askgemblersfor net bet is 5.61 it not real!!
[email protected]
Nothing it bad.. I only get points for loyalty, but I do not know where to use them, and get mail but I can not find a point in my account.
Hi BLEJCAN77, Congratulation on the winning! :) Thank you very much for the positive feedback, it's always nice to hear our players enjoying their experience with us! Regarding your loyalty points, you can find out how many you have by going in your Casino Cashier, in the Players Club section. Alternatively, you'll also be able to see how many points you have by going in the Club section of the Casino page. Do not hesitate to contact our customer service team should you need anything. Best, Marcel
As I mentioned before, the range of games is really good, Vegas type slots have been implemented and it's nice.
However, my last review was removed because of 'complaint of not winning as much as I can'. While that was part of the issue, one thing that I pointed out were the multitude of disconnects from the server, that being the fault of the casino, not the fault of the game developers. That still is a problem, regardless of my win expectations.
Hi HORACEWOOD, I'm sorry to hear you've experienced some disconnection issues. This kind of issue is often due to the cache and cookies, therefore I would advise you to clear those from your web browser and also try using a different web browser, we recommend to use Google Chrome. Please also make sure your internet connection is working properly, as even micro disconnection (that you wouldn't notice while browsing a web page) can influence this. Should this not work, I invite you to contact our customer service team so this can also be checked by our technical teams. Best regards, Marcel Customer Support Manager
Nothing is really good about this site. Was able to register my account and deposit no problem, but that’s as positive as this goes. I should have read previous reviews about this awful site before.
You get the bonus but can’t use it for some reason... support is nonexistant, sent three emails never got response. Bj games offer no real way to maximize gambling (doubling down soft cards), especially for rollover bonus (which you can’t use or get support to use it)
Very low programming of games, seems cheap. I’d stay away.
Hi CANADIAN8989, Unfortunately I couldn't check your case with so little information. I can assure you we try our best to reply to all queries within less than 24 hours, should you have not receive our reply, please check your spam folder in case our reply ended up there. Regarding the bonuses, please note you can only use them on the slot machines, not on blackjack or any other table games. To complete the playthrough, you have to play the slots. Regarding the games, I can assure you all our games offer the all the same functionalities as you would find on any games. I would recommend you check the info section of the games so see all the functionalities offered and also try the different games offered in your region. Best regards, Marcel Customer Support Manager
Great selection and range of game... Descent RTP, great prmo !!
No live chat so every problem is delayed 24 hours... Cashout problem count at least 72 hours to be solve then 8 to 10 days by wire transfers.
Hi PITTPITT, Thank you for your feedback. Please note our English LiveChat is available daily from 09:00 to 23:00 (GMT+1), you can access it by clicking on "Chat" at the top of our homepage and we try our best to reply to the emails within less than 24 hours in order to solve any issue as quickly as possible. Regarding the withdrawal, should your account be verified, please be informed your withdrawals will be validated within less than 24 hours. Unfortunately, we can only influence the validation time on our end, after this, we cannot influence the time it takes for the funds to reach your account. That being said, I would recommend to use other payment methods, that will be quicker than wire transfers. Do not hesitate to contact should you need anything. Best regards, Marcel Customer Support Manager
The range of games and promotions is good, and it would be lovely to spend time there.
However, their customer support and financial department are completely low, as low as there can be. Withdrawals vary, sometimes you wait even more than a week for a simple withdrawal that usually takes only 3-4 days to process and pay. The reason? Hell knows since their customer support seems to be a robot rather than a human being and answers with information that you already know instead of coming up with an argument. Sometimes you can withdraw without validation in case of a new credit card, sometimes you can't, which makes me believe they are either unprofessional or they do not follow their own rules. What is worse is that they do not seem to care, when you speak about these problems and keep answering with stuff you already knew, basically ignoring you. I understand casinos have a lot of clients and they tend to not care about the problems of each and one of them, as long as they pay, but I strongly disagree with this type of attitude. My conclusion: if you want to really have a good time, search for other casinos with better services until NetBet fixes their own attitude towards customers, if that would ever happen, of course.
Hi HORACEWOOD, I'm sorry to hear this. After checking your case, I can see your withdrawal was validated as soon as we've received your documents. Please note, our financial department has its rules when it comes to validation documents, a lot of different criteria are taken into account, this is why you might not have been requested this document before but we now needed it. Our apologies for this inconvenience. Do not hesitate to contact should you need anything. Best regards, Marcel Customer Support Manager
Good range of games if only you could actually withdraw winnings without having to give so much information that your identity could get stolen and your bank account emptied.
Absolutely non existent customer service, impossible to withdraw winning or close your account. Loads of spam e-mails. Probably the worst site on the market.
Hello, I'm sorry to hear you feel this way. Regarding your worries about our validation process, I can assure you we're operating following all the UKGC rules. Rest assured that your identity cannot be copied given all sensitive data can be hidden. Furthermore, all documents are encrypted to make sure all data is secure. Our customer service team can be reached through different channels: you can find the Live Chat by clicking on "Chat" at the top of the main page from your computer. Please note it is available from 09:00 to 23:00 every day. You can reach us by phone +44 (0)20 3608 6024 from 12:00 to 20:00. Outside of those hours, you can always email us at [email protected]. But I can see you've managed to contact us by email and were replied to within 24 hours, for instant replies, do not hesitate to contact us via our Live Chat. As for your account closure, please note you can either contact our customer service team, or do it yourself via the option available in the Cashier. Best regards, Marcel Customer Support Manager
Noticias del NetBet Casino
Lee todas las noticias sobre NetBet Casino, consulta las actualizaciones y mantente atento a bonos exclusivos.
Puedes recibir hasta $200 en fondos de bonificación, así como 10 Giros Gratis cuando registras una cuenta en NetBet Casino y realizas un depósito por primera vez. Sigue leyendo para saber cómo.El casino NetBetEste casino se destaca entre los demás principalmente por el tiempo que lleva funcionando: ¡desde 2001! Otras cosas dignas de mención son los altos límites mensuales de retiro, un chat en vivo y una amplia selección de proveedores de software.El casino está totalmente autorizado y licenciado por la Autoridad de Juegos de Malta (MGA) y está aprobado por eCOGRA. Para más detalles, puedes leer nuestra reseña de NetBet Casino.Bono de bienvenida de NetBet CasinoSi usas el código NBWELCOME mientras realizas tu primer depósito en NetBet Casino, recibirás su bono de bienvenida:[BONUS]NetBet Casino: 100% hasta $200 + 10 Giros Gratis en el primer depósito[BONUS]Tenga en cuenta que los Giros Gratis vencerán después de 7 días y solo se pueden usar en tragamonedas en línea seleccionadas.Los fondos de bonificación vienen con requisitos de apuesta de 30 veces el monto de la bonificación antes de que las ganancias puedan retirarse como dinero real. Cuando se trata de ganancias obtenidas mediante el uso de los Giros Gratis, tienen un requisito de apuesta de 40x.¿Cómo reclamar el bono de bienvenida de NetBet Casino?Aquí te explicaremos cómo puedes reclamar tu bono de bienvenida en NetBet Casino, en unos pocos y sencillos pasos.Registra una cuenta en NetBet Casino;Lee atentamente los términos y condiciones;Dirígete a tu página de perfil y accede a la pestaña “Depósito”;Elige tu forma de pago preferida y el monto del depósito;Ingresa el código de bono en el campo apropiado;Haz el depósito;Los fondos de bonificación y las tiradas gratis se añadirán a tu cuenta.Diviértete jugando en NetBet Casino y recuerda apostar siempre de manera responsable.
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Really like the range of games on the sportsbook.
Software looks fine, except the part you are getting logged out every 15 mins or so.
God awful site. They offered me a €200 welcome bonus. I have completed step 1 now (place the €400 deposit on some bets to receive the €200 bonus). There were no problems when I placed bets for €100 or more.
Now step 2 is to rollover a total of €3.600 to unlock the bonus. No problem I would say..... However they do everything to make sure I can't meet the rollover requirements on time. I can only bet €20 max on a single bet. So I have to place hundreds of bets to meet these requirements.
Looks like pure scam to me... They offer a nice bonus to new players but make sure you can never meet those requirements.